Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.6
Service9.6
Cleanliness9.7
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All reviews(2915)
Positive reviews(2894)
Reviews with photos/video(1000)
Delicious breakfast(351)
Friendly front desk staff(339)
Clean pool(191)
Great swimming pool(191)
Perfect for business trips(129)
Tasty coffee(70)
Has facilities for children(23)
Negative reviews(21)
belyee1
Smart Twin Room
Stayed in Jul 2025
Family
3 review
9.5/10
Amazing
Posted on Aug 12, 2025
The service was excellent, we came in a big group with lots of kids and bound to have lots of issues. The reception is very professional and tried help us in every way. The 8th swimming pool is not too big, but nice enough, just between 0. 9m to 1.2m, so not too worried about the height, opens at 10am. There is a free coffee stand at the reception where my kids mixed some cocoa drink and I can enjoy a free Americano. We booked a twin room for a family of 4 (2 young kids). It has a large spatious parking, B1 and ground floor. There a small mall below where you can get burgers and pick up last minute stuff at the convenient store. Breakfast was great and lots of food options. Travelling, we drive in and out each time, so I didn't look at the public transport accessibility. But it seems like we have to drive at least 5 to 10min, so getting to big malls, seems not too feasible by foot. But overall, this hotel is really comfortable and is a good choice.
Response from Property: 感謝您帶家人入住並分享如此細緻的體驗!很高興接待團隊的專業服務能為您和孩子們的出行提供便利,這份認可我們會第一時間傳達給團隊~頂樓泳池的安全水深、自助飲吧免費咖啡的暖心補給、寬敞停車場的便利,以及早餐的豐富選擇能讓您滿意,我們由衷開心。關於步行至大型購物中心稍遠的情況,我們已記錄,後續也會優化周邊出行指引。您的肯定是我們前進的動力,期待您和家人下次旅行繼續選擇這裏,為您帶來更舒心的親子時光! 👨👩👧👦
Guest User
Smart Twin Room
Stayed in Apr 2025
Family
1 review
9.5/10
Amazing
Posted on May 14, 2025
I love staying at this hotel because of the warm welcoming and the cleanliness of the hotel🥰🥰🥰 Ms. Lucy, one of the professional staffs, has been helping throughout the stay and always looking out for our comfort and safety staying in the premises~! I am looking forward to see this wonderful lady and her team soon~!
Response from Property: Dear guest, Thank you so much for choosing to stay with us and sharing your wonderful experience! We're truly delighted to hear that you loved the warm hospitality and the cleanliness of our hotel. Ms. Lucy and the entire team are dedicated to ensuring every guest feels comfortable and safe, and we're extremely proud that her professionalism made such a positive impact on your stay. We'll be sure to pass on your kind words to her—she'll be thrilled to know she made your experience special! Your anticipation to return means a lot to us. We can’t wait to welcome you back soon and provide another memorable stay filled with care and excellence. Until then, wishing you all the best!
Huijia Phua
Family-friendly Twin Room
Stayed in Feb 2025
Family
4 review
10/10
Outstanding
Posted on Mar 17, 2025
Clean and pleasant, great stay and they already set up the sofa bed for our kids when we arrived. Will recommend to families
Response from Property: Dear guest,We are extremely delighted to receive your positive feedback! It brings us great joy to know that you found our hotel clean, pleasant, and had a wonderful stay. Our team takes pride in anticipating the needs of our guests, and we're glad that the pre - set sofa bed for your kids added to your comfort.Your recommendation to families is highly appreciated. We strive to create a family - friendly environment where every member can feel at home. We look forward to welcoming you and your family back in the future for another excellent experience.
Guest User
Smart Twin Room
Stayed in Feb 2025
Couple
7 review
8.5/10
Very Good
Posted on Mar 13, 2025
I find everyone of the staff polite and courteous, always willing to provide assistance, especially true at the front desk and at breakfast. It is a small well- run cozy hotel in a small town in China. My wife and I only spent one night at the hotel. We have no hesitation to visit again and will be glad to recommend friends.
Response from Property: Dear guest,Heartiest gratitude for your glowing review! We're truly elated that you and your wife had a splendid stay with us.Our team members are trained to offer nothing but the warmest hospitality, and it's rewarding to know that their efforts at the front desk and during breakfast service impressed you. We take great pride in maintaining this small, well-run and cozy hotel, aiming to make every guest feel at home.Your willingness to revisit and recommend us to friends is the highest compliment we could receive. We eagerly anticipate your return and look forward to crafting more memorable experiences for you.
Guest User
Smart Queen Bed Room
Stayed in Jul 2024
Other
2 review
10/10
Outstanding
Posted on Aug 3, 2024
The hotel is just perfect! Everything is clean and smells really good! The stuff if kind, helpful and some of them speak English which helps a lot if you are w foreigner. Breakfast is really great: full of choices both Chinese and Western food! My favourite thing about this hotel is that it allows the pets to live with you so you can feel home! The hotel offers some pets goods included in the “pet fee”. The policy for pets is very reasonable- show the certificates that pets were vaccinated against rabies. As a cats owner I really appreciate it, we want to travel to the safe place where other pets can’t spread any diseases. The stuff is very considerate when it comes to cleaning pet owners rooms. I also really enjoyed the outdoor swimming pool! Really recommend this place!
6/9
Response from Property: Dear guests,Thank you for sharing your stay experience with us. We are delighted to learn that you enjoy the hotel's service and are honored to provide you with unique and high-quality service.We are a pet friendly hotel, and all supplies in the pet room are cleaned and disinfected to ensure the health of you and your pets.We promise to provide our customers with the most comprehensive personal services and facilities, ensuring that they always enjoy a comfortable environment. Thank you again for your positive feedback. All hotel staff sincerely welcome you and your beloved pet to stay again!
Frederick Tse
Smart Twin Room
Stayed in Mar 2025
Family
2 review
10/10
Outstanding
Posted on Apr 20, 2025
Very good service
Good hygiene
Specially 盧小姐
Very welcoming
Response from Property: 親愛的客人,非常感謝您對我們酒店的認可和特別稱讚!能讓您感受到優質的服務和良好的衞生狀況,是我們一直以來努力的目標。前台的熱情服務得到您的肯定,我們由衷地感到高興,她一定會備受鼓舞,繼續以飽滿的熱情投入到工作中。我們會繼續保持這樣的服務水準,不斷提升,期待您再次選擇我們酒店,為您帶來更出色的入住體驗!
QualityHotelGuy
Smart Queen Bed Room
Stayed in Jan 2024
Couple
6 review
10/10
Outstanding
Posted on Mar 30, 2024
I really dont give 5 star rating but for this hotel I must. The fairest comment for this Conghua hotel is that it is the best hotel I stayed among Mandarin Oriental, Ritz. The reason is that, although it does not offer luxury amenities, it has attention to details and very clean room. Basics are done well and offers good qualify breakfast. Kudos to the team!
Response from Property: Dear guest, Thank you for staying at the Home2 Suites by Hilton Guangzhou Conghua, and for taking the time to write down your support and recognition for the hotel for us. We are extremely honored to provide you with our services and have received your encouragement. We will continue to work hard and not disappoint your praise of the hotel!
Fred_Au
Special Offer Smart Double Bed Room (Microwave + Refrigeration/Freezing Fridge + Shuda Mattress + Smart Toilet)
Stayed in Mar 2024
Traveling with friends
7 review
8.0/10
Very Good
Posted on Jun 24, 2024
Everything is good
6/13
Response from Property: 尊敬的賓客,您近期的住宿體驗未能讓您百分百的滿意,我們對此深表歉意。我們再完成一次約定,一次愉快的約定,您下次再來的時候,我們仍然在這裏等您,每天都以更多的一點點進步,更多的一點點貼心,更多的一點點舒適,更多的一點點便捷,有您的支持,我們每天以龜速前進着,等您再來檢閲,期待您的光臨哦!
Shun Man Rebecca
Smart Queen Bed Room
Stayed in Oct 2023
Traveling with friends
7 review
10/10
Outstanding
Posted on Nov 22, 2023
交通非常方便,有小廚房和微波爐, free coffee at lobby, very nice hotel staff. the room is super clean and comfy. Delicious breakfast.
Response from Property: 尊敬的客人您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為給每一位客人帶來不一樣的入住體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力,時刻準備着您隨時回來。
Ginchy
Smart Queen Bed Room
Stayed in Mar 2024
Solo traveler
11 review
8.5/10
Very Good
Posted on May 5, 2024
Firstly the hotel is amazing. The quality is 5 star. They have thought about every detail down to the pillows used.
The staff were all very lovely & overall had a lovely stay. The only thing for me was the hotel pool was not open. I chose this hotel so I could swim each day. There should have been some warning before booking letting customers know it will be closed. Saying that i had a great stay.
Response from Property: Thank you for sharing such a comprehensive review. We apologize for not fully meeting your expectations during your stay. We will promptly convey all valuable suggestions to the hotel management, meticulously examine the specific details of the reservation platform, preserve the positive aspects, and address the shortcomings. Our constant endeavor is to provide an unparalleled stay experience for our guests. The pool is now operational since May 1st, and we are confident that you will enjoy a renewed experience during your next visit. We sincerely extend an invitation for you to join us again.感谢您如此细致的点评分享,很抱歉此次入住未能完全达到您的期望。关于您提及的每宝贵的建议我们都将分享至酒店管理层,检查好预定平台的具体细节,保持好的方面,改进不足。我们始终追求为客人打造完美的入住体验,5月1日泳池已开放,相信在您下次入住时会有全新的体验,诚邀您的再次到来。
Anonymous User
Suite
Stayed in Feb 2024
Business traveler
2 review
10/10
Outstanding
Posted on Mar 5, 2024
24Hhao a
Response from Property: Dear guest: Thank you for staying at the hotel and leaving your review. A simple "very good" has inspired us. This is what our service providers have always pursued. This will also become the driving force for us to continue to work hard and make progress. We look forward to the next one. At your service!
Guest User
Smart Queen Bed Room
Stayed in May 2023
Business traveler
19 review
7.5/10
Posted on Aug 11, 2023
Nice to stay. The room was clean, but the food was not good. It is ok
Response from Property: Dear Guest, thank you for choosing HOME2 Suits by Hilton Guangzhou Conghua for your vacation/business choice. We deeply regret not being able to provide you with a pleasant stay.Please believe that we are always committed to providing guests with True Treatment Service. We are very sorry for the inconvenience caused to you this time, and we also hope to get more details from you, so that we can timely train and improve.We hope to welcome you again soon whenever your travel needs bring you back to Guangzhou Conghua!
LEEZ88
Smart Luxury Queen Bed Room
Stayed in May 2025
Business traveler
1 review
6.0/10
Posted on Jun 24, 2025
it is ok
Response from Property: 尊敬的客人:您好!非常感謝您選擇入住希爾頓惠庭酒店,並抽出時間與我們分享您的體驗。對於此次未能達到您的期待,我們深感歉意。您的反饋對我們至關重要,3 分的評價讓我們意識到服務中仍有提升空間。我們會仔細審視您可能遇到的問題,從細節入手優化客房設施、服務流程等各個環節,力求為每一位客人打造舒適的入住體驗。如果您願意進一步分享具體感受(例如可通過酒店郵箱或致電前台),我們將不勝感激,這將幫助我們更精準地改進。期待未來能有機會再次為您服務,祝您生活愉快!
Half Gwailo ABC
Smart Twin Room
Stayed in Apr 2023
Business traveler
7 review
8.5/10
Very Good
Posted on Jun 19, 2023
The newly opened Home2 by Hilton suddenly makes this the most attractive hotel in Conghua for travelers used to 5 star hotels in Tier 1 Chinese cities. Having also recently stayed at "Esea" and "Ramada", from a cost performance standpoint, Home2 is the unequivocable choice.
The hotel is new and shiny right now so maybe the fact thait exudes a sense of vibrancy and freshness is too early to say. However I'll be a satisfied returnee and would also be booking family and friends to Home2 whenever they visit Conghua.
Yuki and Rita were amazing checking me in.
Response from Property: Free to be you(乐居由你)~Thank you for staying at the home2 suites by hilton Guangzhou Conghua, Thank you for your generous praise,I hope you can comeing again,have a nice day,best wish!
JOE CHAK
Smart Queen Bed Room
Stayed in Aug 2024
Business traveler
19 review
10/10
Outstanding
Posted on Sep 22, 2024
Ok good
Response from Property: Free to be you(乐居由你)~Thank you for staying at the Home2 Suites by Hilton Guangzhou Conghua and thanks for your generous praise, hope to meet you again, have a nice day~ Best wishes!