Hotel Nikko Guam

Hotel Nikko Guam Reviews

Hotel Nikko Guam

245 Gun Beach Road, Guam, 96931View Hotel Details
Hotel Nikko Guam
Hotel Nikko GuamHotel Nikko GuamHotel Nikko Guam
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Hotel Nikko Guam Guest Reviews

4/5
Very Good
95 review
Verified reviews
Location4.2
Amenities3.8
Service4.0
Cleanliness3.8
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All reviews(95)
Positive reviews(83)
Reviews with photos/video(46)
Awesome stay(31)
Nice sea view(19)
Friendly staff(16)
Great swimming pool(14)
Convenient location(14)
Great location(11)
Has facilities for children(8)
Large rooms(5)
Negative reviews(12)
dpb
Ocean Front Twin Room
Stayed in Nov 2024
Solo travelers
96 review
4.5/5
Great
Posted on Dec 7, 2024
Pungent smell of humidity in the room… Apart from that, no complaints.
Guest User
Ocean Front Twin Room
Stayed in Sep 2024
Solo travelers
13 review
1.7/5
Posted on Dec 13, 2024
American price at the standard of South East Asian/Pacific standard of hygiene and service.
Son
Ocean Front Deluxe Room
Stayed in Aug 2024
Family
14 review
1.7/5
Posted on Sep 4, 2024
Even I asked housekeeping service for two times, the cleaning lady told me that she has to leave in 30mins and another lady will come to clean at 5pm.. but no one came (when I asked room cleaning it was 3:30pm and front desk told me they can provide a service between 10am-5pm) On the phone, the front desk button isn’t working so I have to call to another place to get them. sucks bugs are everywhere (literally!!) This hotel was the worst hotel ever i gone!!
RAJINDER
Ocean Front Premier Room With Lounge Access Breakfast At Lounge, Includes Child
Stayed in Jun 2024
Family
19 review
4.7/5
Amazing
Posted on Aug 27, 2024
been there for holidays with family we enjoyed, service was up to standard worth for money
Gerry Manlulu Angeles
Ocean Front Deluxe Room
Stayed in Mar 2023
Business travelers
21 review
5.0/5
Outstanding
Posted on Apr 17, 2023
I love this hotel, will definitely come back and stay for longer days. 5 stars 🤩
BUNTY PAL
Ocean Front Premier Room With Lounge Access Breakfast At Lounge, Includes Child
Stayed in Jun 2024
Business travelers
12 review
3.7/5
Posted on Jul 13, 2024
OVER ALL WORTH FOR MONEY
HEO
Ocean Front Twin Room
Stayed in Nov 2022
Family
27 review
5.0/5
Outstanding
Posted on Dec 27, 2022
perfect location and very good service and everything was best.
Guest User
Ocean Front Triple Room
Stayed in Jan 2025
Travel with friends
1 review
4.5/5
Great
Posted on Feb 20, 2025
I went out with my friends and it was great! The beach right in front is pretty and it was conveniently located near major shopping malls. The breakfast was also very delicious.
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Qi
Ocean Front Twin Room
Stayed in Dec 2024
Family
4 review
2.7/5
Posted on Jan 26, 2025
The hotel is a little far from the city center. It is very large and every room has a sea view. The view from the lobby is very good and suitable for taking pictures. The water slide is very good, probably the best in Guam, recommended. The bathroom hardware is poor... The service attitude of the front desk staff is very, very poor, lazy and just coping with the work. A hotel with high cost performance
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러브아빠
Ocean Front Twin Room
Stayed in Dec 2024
Family
2 review
4.7/5
Amazing
Posted on Jan 20, 2025
The breakfast buffet was very good, and the view including the sunset was absolutely great. However, the bathroom was a little small and it was a little inconvenient to have to get water from the water purifier, but the staff was friendly and nice.
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YUNJUNG
NYE Fireworks Guaranteed View (Ocean Front Twin Room)
Stayed in Nov 2024
Couples
3 review
4.2/5
Very Good
Posted on Jan 6, 2025
The lack of hardware is compensated by the kindness of the staff and service. This hotel is attractive for its ocean view and swimming pool water slide. It was nice because it was close to downtown.
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Guest User
Ocean Front Twin Room
Stayed in Nov 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Dec 26, 2024
Everyone was kind and polite. They also called a taxi for me, and the red shuttle bus was also there, so I didn't have much trouble getting anywhere.
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Guest User
Ocean Front Twin Room
Stayed in Nov 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jan 5, 2025
The whole hotel has sea view rooms. The food is also very good. Unfortunately, my stomach is too weak. I need to walk to Lotte to find food. The Internet celebrity burger 🍔 is not far away. In fact, it is all good. It is quite convenient.
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Guest User
Ocean Front Twin Room
Stayed in Oct 2024
Couples
1 review
4.5/5
Great
Posted on Jan 15, 2025
Because the hotel facilities are large, it took a while to call and ask for something to be delivered. There are few shops nearby, and the convenience stores in the hotel close early, so be careful when buying alcohol at night. The location from the hotel was great.
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Guest User
Ocean Front Triple Room
Stayed in Oct 2024
Family
29 review
5.0/5
Outstanding
Posted on Dec 10, 2024
After a long struggle, I finally chose this one because I saw everyone saying that this hotel's beach is its own, not a public beach. Another reason is that although this hotel is also quite expensive, it is still cheaper than those in the city center. It costs $35 + $1/piece of luggage to take a taxi from the airport to the hotel. Later, when we left the hotel, I asked the hotel front desk to help book a taxi to the airport one day in advance, and the hotel told me directly that it was $25 + $1/piece of luggage. Although the hotel is not located in the city center, it is very far north, but Guam is really not big, and the south is the living area. The activity area of ​​tourists is mainly in the north. It takes only 20 minutes to walk from the hotel to the city center. The balcony of the room directly overlooks the sea. The hotel's own beach is very clean, not crowded, and very comfortable, but it is relatively shallow. If you want to swim, you have to walk a little further into the sea. The public beach in the city center is a little more crowded, but it's actually okay. There are not many people in the whole Guam, and there are not many tourists. The hotel room facilities are OK, and everything is available, but don't measure it by the standards of four or five stars. The sanitation is OK. The hotel will put environmentally friendly coffee cups in the room, which are given according to the number of people. You can take them away. Bottled water is not provided in the room. There are water purifiers and ice machines on each floor. You have to get drinking water yourself. There are glass bottles in the room for water, and of course you can get it yourself with a cup. The tap water cannot be drunk directly. There are restaurants in the hotel, and even a Chinese restaurant, but we always go out to eat. There are various restaurants on both sides of the road from the hotel to the city center, which is quite convenient. In general, in Guam, where everything is very expensive, this hotel has a good value for money.
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6/8