"Love the lodge! Rooms spacious and very beautiful. Toilet is on the smaller side for resorts around Gstaad"

"5 star service from entry to exit! A gold star goes to Aline and Olivier and their team for going above and beyond to make our stay restful and peaceful so that we could truly enjoy Gstaad!!! What a time it was!!"

"The location is excellent. Because I have allergies, the carpet was very bad for me. It was old and I think it couldn't be cleaned anymore. Otherwise everything was clean. We had to take my dogs with us unexpectedly because the dog sitter all over suddenly didn't want to take care of my dogs anymore. In your hotel you didn't cause any problems but were just understanding and I appreciate that very much. Otherwise we should have left.   In the restaurant a special table was made for us and my four-legged friends. They were all very sweet and very friendly to my Caisy and Flocky. The service from the restaurant was a 5 plus. We really enjoyed the menu: everything was very good. I have traveled and lived in 5 star plus hotels all over the world my whole life and I know when people give service and are professionals. But the human touch is still very rare. Someone I/we would like to thank especially for her help is Kiara or Ciara. She had the personal, very professional service that you hardly find anymore. I don't know how she did it, but even though it's the time of year when everything is fully booked and everyone is under stress, she made time for all of the customers and still didn't make anyone wait. She saw so many little things and helped with them, not just for us but for all of her customers. I have rarely seen anyone so friendly, helpful and professional. She already knew what the customers needed and took care of it before we even said it. I would like to thank her again for everything she did for us. We both agreed that when we come back to this area, we will come back to you just because of Kiara. (I think that's how you spell it). Kind regards Monique ter Meulen"

"We came to Gstaad to celebrate a birthday event with friends. This hotel was on their list of "recommended" hotels. Nice smiles at reception and friendly introduction, but a hotel lives from hard and software. Here the hardware is totally deficient. Superior room, the most expensive room category before the suites. Motel-like room, Ikea style furniture, miniscule bathroom and a fabulous view on the parking lot. Ground floor terrace. Main street to the ski lift. Without drawn curtains and sitting in the dark, everybody can look straight into the room. This is the worst reality check I have encountered in my 60 years of worldwide traveling. No, absolutely no relationship with the website. Either we have been ripped off and we received a massive downgrade or the website is a total scam. Uncomfortable beds and badly isolated walls. We are counting the hours to be able to leave this place. Stay away"

"The rooms are extremely comfortable, the spa leaves nothing to be desired, the breakfast is authentic and regional, and the food in the restaurant is upscale. I stayed at the Groldhotel years ago, but it's significantly better now than it was then. The staff are incredibly friendly, everything is clean and impeccably organized, and the infrastructure is maintained to a very high standard. There are plenty of beautiful bicycles for rent, and the region is like a fairytale. One evening we ate in the restaurant, and the quality of the food was outstanding. Markus Sprenger has even created his own pork sausage – it tastes delicious! The wine list is extensive, with many fine wines at fair prices."

"We returned to the Gstaad Palace this year and had a fantastic stay with outstanding service in a family-friendly atmosphere. We’re looking forward to going back there again."

"Nice place and freindly host. Wish can stay longer."

"Just a consistent gem! Truly look forward to returning"

"The true meaning of 5 star hotel, very professional young staff, it is like you are in tour own luxury home. There is private shuttle to the promenade. They can provide portable AC. Kids room. Private cinema. And the fine dine is a must to try Special thanks to Christine, Alvaro & all the staff."