Ibis Styles Johor Iskandar Puteri

Ibis Styles Johor Iskandar Puteri Reviews

Ibis Styles Johor Iskandar Puteri

1 Nusa Sentrum Complex Jalan Silc 2: 9 Silc Industrial, Park, Gelang Patah, Johor, 79200, MalaysiaSee Hotel Details
Ibis Styles Johor Iskandar Puteri
Ibis Styles Johor Iskandar PuteriIbis Styles Johor Iskandar PuteriIbis Styles Johor Iskandar Puteri
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1 night

Guest Reviews

8.1/10
Very Good
328 review
Verified reviews
Location7.2
Amenities8.1
Service8.5
Cleanliness8.8
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All reviews(328)
Positive reviews(319)
Reviews with photos/video(102)
Clean and tidy(91)
Awesome rooms(49)
Delicious breakfast(41)
Comfortable bed(13)
Perfect for business trips(12)
Great value for money(10)
Convenient parking(8)
Well designed(3)
Negative reviews(9)
Haley 2298
Superior Room, 2 Twin Beds
Stayed in May 2025
Traveling with friends
21 review
7.0/10
Posted on Jun 30, 2025
Abit far from town. But nearest area will be bukit indah. Need to pay toll daily to access others area. Reasonable for price. Free parking and amenities.. Just dont like the small toilet with no place to hang the clothing.
Yun Sze
Standard Room, 2 Twin Beds
Stayed in May 2025
Couple
15 review
6.5/10
Posted on Jun 10, 2025
All requests are met. Shampoo and shower gel are the same. No mineral water provided instead have water dispenser.
Response from Property: Dear Ms. Yun Sze,Thank you for sharing your feedback following your stay at ibis Styles Johor Iskandar Puteri. We're glad to hear that all your requests were met and hope you had a comfortable stay with us.Regarding the shampoo and shower gel, we do provide a 3-in-1 eco-friendly formulation that aligns with our sustainability efforts. As for the mineral water, we’ve replaced single-use plastic bottles with a water dispenser known as THE OASIS, available on each floor. This is part of our green initiative to reduce plastic waste while ensuring guests have easy access to clean, filtered water at any time.We truly appreciate your understanding and support for our environmental practices, and we hope to welcome you back again soon.Warm regards,KamalrajGuest Experience Executive
Guest User
Family Room with 1 Queen Size Bed and 1 Bunk Bed
Stayed in May 2025
Family
5 review
8.5/10
Very Good
Posted on Jun 9, 2025
In terms of room, cleanliness, facilities & food were good. My kids really loved the bunk bed. The location is in the middle of industrial area, which is so many foreign industrial workers from Bangladesh, Pakistan & Nepal loitering around the hotel. This is because their hostels are around the hotel. I felt like 'mini Dhaka' being there. It was also difficult to find mini market/ eateries around there. Need to go by car to get to shops/ eateries/ laundry. Front desk staffs were friendly. F&b staffs during breakfast were unfriendly, especially one guy which I think he is a Bangladeshi (yg jaga front counter at the coffee house & at the same time dia kemas meja juga).
Response from Property: Dear Guest,Thank you for sharing your recent experience with us at ibis Styles Johor Iskandar Puteri. We're pleased to hear that you found the room, cleanliness, facilities, and food to your satisfaction, and it’s wonderful to know your kids especially enjoyed the bunk bed, a favorite among our younger guests!We’re also happy to hear that our Front Desk team left a positive impression with their warm and friendly service. However, we are truly sorry to learn that your experience at the breakfast area did not meet your expectations. Please rest assured that your feedback regarding our F&B service team has been shared with the relevant department for further training and improvement, as we are committed to delivering a consistently welcoming experience to all our guests.With regards to the hotel’s location, we understand that the surrounding area may not have matched your expectations. As it is currently a developing area with nearby industrial hostels, this has been brought to the attention of the Local Council for ongoing improvement. While this may take time, we believe positive changes are on the horizon. In the meantime, guests who prefer more accessible options may find using Grab or driving helpful in reaching nearby malls, shops, and eateries.We truly value your feedback and appreciate your understanding. It helps us continue to improve and serve you better. We hope to have the pleasure of welcoming you and your family again in the future for a more seamless experience.Warm regards,KamalrajGuest Experience Executive
Qy89
Standard Room, 2 Twin Beds
Stayed in Apr 2025
Family
17 review
7.0/10
Posted on May 24, 2025
Simple hotel not high cleanliness standard. Beds are made up of a 3 inch mattress with mattress topper. There was a dead bug in between the mattress n blanket. Price is below $90 a night with breakfast thus can’t expect much. Breakfast spread is acceptable. Coffee machine only has Americano, black coffee option. Another machine has Nescafe white coffee which is sweet but tasty.
Anonymous User
Standard Room, 1 Queen Bed
Stayed in May 2025
Business traveler
4 review
10/10
Outstanding
Posted on Jun 18, 2025
Highly recommend. Clean, nice breakfast
Response from Property: Dear Guest,Thank you very much for your wonderful feedback and kind recommendation! We’re truly pleased to know that you enjoyed a clean and comfortable stay, along with a nice breakfast experience.Your satisfaction means a lot to us, and we’re grateful for your support. We look forward to welcoming you back to ibis Styles Johor Iskandar Puteri for another enjoyable stay soon.Warm regards,KamalrajGuest Experience Executive
Wong
Family Room with 1 Queen Size Bed and 1 Bunk Bed
Stayed in Nov 2024
Family
37 review
7.0/10
Posted on Mar 21, 2025
Cosy hotel but very out of the way unless you drive. Friendly staff, simple adequate breakfast, comfortable bedding with clean sheets. Shower water pressure was alright but not very strong, and sink has a tendency to flood. Shower and toilet are in a different area so its more convenient for multiple people to use at once. The aircon in the separate bunkbed room area is leaky and creates a small water patch on the carpet.
Response from Property: Dear Ms Wong,Thank you for taking the time to share your feedback. We are pleased to hear that you found our hotel cosy, with friendly staff and comfortable bedding. We’re glad you also enjoyed our simple and adequate breakfast, as well as the clean sheets.We appreciate your detailed insights regarding the shower water pressure, sink flooding, and the aircon issue in the separate bunkbed room area. Please accept our apologies for the inconvenience these issues may have caused. We will certainly share your comments with the relevant teams to ensure that these concerns are addressed and improvements can be made.While our location may be quieter, we are happy to know that the separate shower and toilet area offered convenience for your group.We truly appreciate your feedback and hope to have the opportunity to welcome you back in the future. Should there be anything we can do to make your next stay even better, please don’t hesitate to let us know.Best regards,Kamal RajGuest Experience Executive
Guest User
Standard Room, 2 Twin Beds
Stayed in May 2025
Family
18 review
10/10
Outstanding
Posted on Jun 29, 2025
Although the hotel is situated in an industrial estate and the location isn't the most convenient, it's just a 5-minute drive from town. What truly made up for it was the excellent service. The room was clean and functional, and the breakfast provided was delicious.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We’re truly glad to hear that despite the location, you had an enjoyable stay with us at ibis Styles Johor Iskandar Puteri.It’s wonderful to know that our excellent service, clean and functional room, and delicious breakfast made a positive difference to your overall experience. While we understand that the surrounding area may not be the most ideal, we’re pleased that the short drive to nearby town areas helped with convenience.Your kind words mean a lot to our team, and we look forward to welcoming you back for another comfortable and memorable stay.Warm regards,KamalrajGuest Experience Executive
Guest User
Superior Room, 1 Queen Bed
Stayed in May 2025
Business traveler
9 review
9.0/10
Great
Posted on Jun 21, 2025
Good hotel in the outskirts, perfect for people that wants a quiet place to stay, away from the hustle and bustle.
Response from Property: Dear Guest,Thank you for your kind feedback! We’re glad to hear that you enjoyed the peaceful atmosphere and found our location ideal for a quiet and relaxing stay away from the hustle and bustle.At ibis Styles Johor Iskandar Puteri, we aim to provide a comfortable and restful experience for all our guests, and it’s truly rewarding to know that you had a pleasant time with us.We look forward to welcoming you back for another peaceful getaway in the future!Warm regards,KamalrajGuest Experience Executive
Chee Fah
Superior Room, 2 Twin Beds
Stayed in May 2025
Family
1 review
7.5/10
Posted on Jun 21, 2025
The hotel felt warm and friendly, and the service was excellent, but the room was a bit small.
Response from Property: Dear Chee Fah,Thank you for taking the time to share your feedback, and we’re truly glad to know that you felt the warm and friendly atmosphere during your stay at ibis Styles Johor Iskandar Puteri. It’s wonderful to hear that you found our service to be excellent your kind words mean a lot to the team.We understand your comment regarding the room size. Kindly be informed that the room dimensions are stated on the OTA website at the time of booking to help guests set the right expectations. Our rooms are designed to be functional and comfortable, in line with the standards of a premium economy 3-star hotel.That said, we appreciate your feedback and will continue working on enhancing the guest experience in every way possible. We hope to welcome you back again soon for another pleasant stay.Warm regards,KamalrajGuest Experience Executive
Anonymous User
Standard Room, 2 Twin Beds
Stayed in Apr 2025
Couple
1 review
8.5/10
Very Good
Posted on Jun 3, 2025
Nice location for family who want to visit legoland as it is near , just need to drive about 10-15mims can arrive legoland. Nearby, there is nothing much to eat, mostly malay food... Staff are friendly and helpful.
Pxlim
Superior Room, 2 Twin Beds
Stayed in Jan 2025
Business traveler
31 review
10/10
Outstanding
Posted on Mar 1, 2025
Nice and clean
Response from Property: Dear Pxlim,Thank you for your kind words, We’re delighted to hear that you found ibis Styles Johor Iskandar Puteri nice and clean. Your comfort and satisfaction are our top priorities, and we truly appreciate your feedback. We look forward to welcoming you back for another pleasant stay!Best regards,Kamal RajGuest Experience Executive
Pei Wen
Superior Room, 1 Queen Bed
Stayed in Apr 2025
Business traveler
1 review
7.5/10
Posted on May 18, 2025
Big, clean and comfy environment. Stayed a night for business travel. Satisfied. 👍🏻
Response from Property: Dear Ms. Pei Wen,Thank you for choosing ibis Styles Johor Iskandar Puteri for your business trip and for sharing your feedback. I’m glad to hear you found our environment spacious, clean, and comfortable, and that you were satisfied with your stay.We strive to provide a welcoming and relaxing atmosphere for all our guests, whether for business or leisure, and it’s wonderful to know we met your expectations. We look forward to welcoming you back on your next visit.Safe travels and warm regards,KamalrajGuest Experience Executive
Tan Wei Yi
Standard Room, 1 Queen Bed
Stayed in May 2025
Business traveler
19 review
9.5/10
Amazing
Posted on Jun 12, 2025
Great and clean hotel. Breakfast was delicious and fresh as well.
Response from Property: Dear Mr. Tan Wei Yi,Thank you for your kind words and for taking the time to share your feedback. We're delighted to hear that you enjoyed your stay at ibis Styles Johor Iskandar Puteri, and that you found our hotel great and clean.It’s also wonderful to know that you enjoyed the freshness and taste of our breakfast offerings. Your compliments mean a lot to our team and serve as motivation to keep delivering great service.We look forward to welcoming you back again soon for another pleasant stay.Warm regards,KamalrajGuest Experience Executive
yip chew
Standard Room, 2 Twin Beds
Stayed in Apr 2025
Business traveler
48 review
8.0/10
Very Good
Posted on May 12, 2025
Booked for business purpose, the room is ok, just stay there for 12 hour
Response from Property: Dear Yip Chew,Thank you for sharing your feedback. We appreciate you choosing ibis Styles Johor Iskandar Puteri for your business stay. We’re glad to hear that the room met your needs, even though you had a brief stay of just 12 hours.Should you require any further assistance or have specific preferences for your next visit, please feel free to reach out. We would love to welcome you back and make your stay even more comfortable.Wishing you all the best with your business travels, and we hope to see you again soon.Warm regards,KamalrajGuest Experience Executive
Sao F. Ian
Standard Room, 2 Twin Beds
Stayed in Dec 2024
Family
7 review
4.5/10
Posted on Jan 30, 2025
Location of this hotel is very poor! In the middle of shop lots, workshops and far from major landmarks! A lot of foreign workers stay around the empty shop lots and no normal business functions! Too quiet at night and dare not walk out of the hotel! Amenities of room are very basic, only good for 1 night staying! However, the price has compensated this limitation.
Response from Property: Dear Sao F. Ian,Thank you for sharing your thoughts about your stay at ibis Styles Johor Iskandar Puteri. We truly appreciate your candid feedback, as it helps us understand your perspective and improve our offerings.We understand your concerns about the location of the hotel. While we are situated within a developing area, we aim to create a welcoming and comfortable environment for all our guests within the hotel premises. Our location also provides easy access to nearby attractions like LEGOLAND Malaysia, Puteri Harbour, and Johor Bahru city, which are within a short drive. However, we acknowledge that the immediate surroundings might not meet every guest\'s expectations, and we will strive to address this by continuing to enhance the in-house guest experience.Regarding the amenities, we strive to offer practical and comfortable accommodations at an affordable price point. Your feedback about the basic amenities is valuable, and we will review ways to better cater to our guests\' needs.We’re delighted to know that you found the pricing fair and a positive aspect of your stay. Our goal is to always provide value-for-money stays for our guests, and we hope this made your experience more worthwhile.Should you consider staying with us again in the future, we’d love to welcome you back and provide an even better experience. Please don’t hesitate to reach out directly so we can assist in making your next visit more comfortable.Thank you once again for your feedback, and we wish you safe and pleasant travels ahead!Warm regards,Kamal RajGuest Experience Executive