Futian Shangri-La, Shenzhen Reviews

We had a delightful stay, as we were assigned a comfortable room on a higher floor. Furthermore, we received an upgrade in our room type and were granted a late checkout.

Arrived at late night. Incredible live music performance by singer Hanna and pianist Frank at the hotel lobby lounge, both of whom are talented musicians and we did enjoy the lighthearted chat with them. Decided to stay another night here and surprised to know our classic room was upgraded to a suite. Hotel breakfast which we pre-booked is excellent as usual, and the female staff at Cafe Zen was really helpful when I needed assistance with taking my peppermint hot tea back to the hotel room with the paper cup and plastic lid provided by the cafe. Many thanks to Shangri-la again.

The room is tidy and neat. The air conditioning is cool enough. The shower facilities is good.

A Perfect Escape in the Heart of Futian! This hotel is ideally located in the center of Futian, surrounded by countless restaurants, bars, and shopping malls—perfect for dining, entertainment, and retail therapy. The room was spacious, clean, and comfortable, giving me the perfect retreat for some much-needed "me time." Staying here helped me unwind and escape the stress of work—I left feeling refreshed and recharged. Highly recommended for both leisure and business travelers looking for convenience and relaxation in Shenzhen!

Elegant classic hotel established in the perfect location with only minutes of walk accessing the High speed rail stations. Friendly staff and delicious breakfasts add to the value of this 5 or 6 stars International Hotel.Recommended

Good view from the room. The room is v clean.  Excellent location, just beside exit 10 of the High Speed Railway. If by subway, just walk through the underground Link City, walk up exit B3, than u can see the hotel is just in front of u!

Great hotel in an excellent location. Walking distance to CocoPark mall and a few other malls. Restaurants and shops close by. Safe area. Good service in the hotel. Can get good deals for this hotel.

It was a great experience. Hotel is a bit old but very well maintained, staff service was amazing and it really made our trip. Breakfast was very nice and had lots of varieties. Will definitely go back!

Absolutely loved our stay at Shangri-La Futian. The room was spotless, the bed super comfortable, and the location perfect right next to the train station, Link city and COCO Park. Service was warm and attentive, and the focaccia at the deli was amazing! Oh! The 萝卜糕 from Shang Garden is super delicious! Would definitely return.

At check-in, the front desk staff greeted us with a warm smile and quickly located my reservation request, thoughtfully assigning us a room near the elevator. I really enjoyed the view of Shenzhen’s iconic skyscrapers from the window. The bed was very comfortable, and soaking in the bathtub was a real treat—although I wish bath salts had been provided, I happened to have just bought some from the mall. Breakfast was abundant and delicious, with a great variety of freshly prepared dishes. I especially loved the slow-cooked beef and radish stew that had been simmering for hours. The restaurant manager (a gentleman with glasses) was particularly attentive—on the first day, we were seated further inside due to the crowd, and when he saw us again the next day, he immediately arranged a more accessible table for us. We’ll definitely be back! 💖

Shangri la blow my mind with their big spacious lobby and very courteous concierge and reception counter staffs. I love room it is spacious yet look posh modern shangri la style. There even robot who can deliver your ******* orders up to your room. I order twice once can, the other time cannot maybe is based on the total amount of the orders? But overall, good view, with bathtub, walkable distance to malls, clean toilet. And very helpful housekeepers who will knock on the door to ask if there is anything else we need assistance with.

Staff is helpful, service is great. Room is cozy. Location is awesome

We had a pleasant stay in the hotel. Convenient location, clean spacious room with a nice 😊 view. Friendly and efficient staff👍🏻😍

Found a piece of hair on the plate where it holds the tea cup