Via Santa Caterina D'Alessandria, 7, Florence, Tuscany, 50129, ItalySee Hotel Details
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1 night
Guest Reviews
9.3/10
Great
108 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities9.4
Service9.1
Cleanliness9.4
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All reviews(108)
Positive reviews(8)
Reviews with photos/video(1)
YD
Classic Double Room
Stayed in Sep 2024
Couple
1 review
8.0/10
Very Good
Posted on Oct 31, 2024
Excellent service, and it’s close to the scenery.
En Jing
Double or Twin Room
Stayed in Nov 2022
Family
4 review
8.0/10
Very Good
Posted on Jan 1, 2023
Walk to the hotel is quite rough with narrow pavements + rocky surfaces. Convenient location to other sights (walking distance) and easy for light travelers. Would not recommend dragging heavy luggage to the hotel from the train station.
Anonymous User
Classic Double Room
Stayed in Nov 2024
Traveling with friends
13 review
8.5/10
Very Good
Posted on Dec 16, 2024
First of all, this convenient environment is good! It is also a hotel with a view of the Leaning Tower of Pisa, and the Leaning Tower is right outside your door.
but! Very unreliable
On the first day we arrived, we were stuck in the elevator for 15 minutes. We couldn't get out. The elevator door couldn't be opened. The buttons were all black and it was difficult to contact anyone. After arriving, the staff taught us how to force it to open. If you Not being able to understand English or Italian will really break you as a foreigner! After pressing the force button, it will still fall after all are destroyed! The first reaction after getting out of the elevator was that I felt sick and wanted to vomit.
The next day was even funnier. We told the hotel front desk a day in advance to ask them to book a taxi for us the next day and drop us off at the station! The hotel said that there was no need to make a reservation, and that it would only take 5 minutes to make a reservation that morning. However, we arrived 15 minutes before the next day. As a result, we were unable to make a reservation for almost half an hour, which directly caused us to miss the train and lose more than 100 euros. ticket price
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Guest User
Classic Double Room
Stayed in Sep 2024
Couple
9 review
9.5/10
Amazing
Posted on Oct 25, 2024
Clean new hotel, nice atmosphere, not enough vegetables at breakfast.
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Sunny
Double or Twin Room
Stayed in Feb 2023
Solo traveler
34 review
10/10
Outstanding
Posted on Mar 4, 2023
Very clean. Nice people at the front desk. I liked everything<3
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Guest User
Classic Double Room
Stayed in Mar 2025
Couple
1 review
10/10
Outstanding
Posted on Apr 8, 2025
Very good
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I’m David
Classic Double Room
Stayed in Dec 2023
Business traveler
33 review
8.0/10
Very Good
Posted on Jan 27, 2024
Convenient location, good experience
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Anonymous User
Double or Twin Room
Stayed in Nov 2022
Couple
24 review
9.0/10
Great
Posted on Dec 25, 2022
The hotel has a very special layout. It is good overall, but it is a little far from the station. Although it is a straight road, it takes about 15 minutes to walk.
European rooms are very suitable for drying clothes, because the space is very large. And it is separated from the sleeping room and the dressing room. The hotel staff are very friendly and helpful. The only thing to note is that the light in the room is relatively dark, but the size of the bed is very big enough, and the mattress is quite comfortable to sleep on.