Surabaya

Family Friendly Hotels in Surabaya

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Popular Family Friendly Hotels in Surabaya

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Four Points by Sheraton Surabaya, Tunjungan Plaza
Four Points by Sheraton Surabaya, Tunjungan PlazaFour Points by Sheraton Surabaya, Tunjungan Plaza
Hotel near Tunjungan,Tegalsari 78% of visitors choose this area
Kick back and settle in at Four Points by Sheraton Surabaya, Tunjungan Plaza. We welcome you to the shores of East Java, Indonesia with contemporary hotel rooms, amenities and award-winning service. Intuitively designed rooms and suites let you travel the way you like, from free Wi-Fi and flat-screen TVs to our signature Four Comfort Bed, 24-hour room service and floor-to-ceiling windows. Savor a great meal at Lime, our hotel restaurant, or sip coffee at the Lobby Lounge. Stay fit in our 24-hour gym, or take a dip in the sparkling outdoor pool in our family friendly hotel in Surabaya. Guests hosting an event appreciate our versatile venues, which include an impressive ballroom and modern conference rooms. In addition to being connected to Tunjungan Plaza, the largest shopping and entertainment destination in East Java, Indonesia, our hotel is near Gubeng Station, Grand City, historic landmarks, children's activities etc. You're in for a memorable stay at Four Points by Sheraton Surabaya, Tunjungan Plaza.

SSharifah wardah 2025.02.17
Clean hotel with big rooms. Service is really good and the breakfast fantastic. Planning to come back!
Amazing
202 reviews
9.4/10
Price from
PHP 4,577
per night
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JW Marriott Hotel Surabaya
JW Marriott Hotel SurabayaJW Marriott Hotel Surabaya
Hotel near Tegalsari,Tegalsari
Perfectly located near Tunjungan Plaza Mall in the Surabaya, Indonesia city center, JW Marriott Hotel Surabaya is a luxurious, 5-star hotel in Surabaya City for business and family vacations in a vibrant destination. Experience the height of 5-star luxury in one of our 407 beautifully hotel-appointed rooms, including 22 extended-stay apartments. Stay in the heart of Surabaya’s shopping and business district, minutes from Suramadu Bridge, the House of Sampoerna, Tugu Pahlawan, and Sanggar Agung Temple. Savor delectable Japanese, Chinese, and Indonesian cuisines and the city’s newest steakhouse in our four distinctive restaurants. Gather in versatile meeting and event space with custom catering and expert planning. Family-friendly features at our Surabaya hotel include a pool with panoramic views and the JW Terrace by the Pool venue for movie nights. With ample self-parking and a 24-hour gym and massage service, JW Marriott Hotel Surabaya provides comfort, relaxation, and style for your visit to Indonesia.

GGuest User 2025.01.28
I recently spent my New Year's celebration at the Marriott Surabaya, and let me tell you, the first impression was like discovering a ”classic vinyl record”—a bit outdated yet full of charm! The decor leans towards the older side, but I was prepared for this vibe thanks to various reviews I had read. After settling in, I grew to love the cozy atmosphere—like wrapping myself in a warm blanket. The room was surprisingly spacious, offering more space than many newer hotels, making it feel like my own little oasis! The bathroom was also gleaming and roomy enough for an impromptu dance party, should the mood strike! Now, let’s dive into the breakfast experience at Pavilion. The cage-like design of the venue adds a unique touch, inviting plenty of sunlight—perfect for brightening up your morning. The buffet offered a wide array of dishes to satisfy international travelers' palates, making each breakfast an exciting adventure. The selection of Indonesian cuisines and desserts was particularly impressive. But what truly set Pavilion apart was the staff. They were superb and went above and beyond, taking the time to cater to us personally. They even recommended and brought out some local dishes—insider choices that added an authentic touch to our dining experience. In my past hotel breakfasts, the staff often just fulfilled their duties, but here, it felt more like breakfast with friends. That warmth and attentiveness made all the difference! And don’t miss out on the local flavors of ice cream! I can’t name the flavors since they’re all in local dialects, but they were heavenly and a fun challenge to try! For lunch and dinner, I found myself opting for room service several times because resisting their tempting menu was like ignoring a catchy tune stuck in your head. Each meal surpassed my expectations—purely irresistible! Another delightful surprise was the complimentary laundry service offered daily, which saved me after my waterfall adventure left me looking like a mud monster. And post-overnight trip to Bromo? I was practically a walking dust bunny! As I like to say, ”It's the little things that count,” and this thoughtful touch truly made a difference. Lastly, the hotel's location is fantastic! Just a short stroll away lies the biggest shopping mall—truly a haven for foodies and shoppers alike. Overall, my stay at the Marriott Surabaya was delightful, and I left with wonderful memories—definitely a place I’d recommend for a cozy yet vibrant experience!
Great
360 reviews
9.2/10
Price from
PHP 5,152
per night
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Sheraton Surabaya Hotel & Towers
Sheraton Surabaya Hotel & TowersSheraton Surabaya Hotel & Towers
Hotel near Tegalsari,Tegalsari
Experience the essence of Surabaya Indonesia at Sheraton Surabaya Hotel & Towers. Ideally situated in the city center, adjacent to Tunjungan Plaza Mall and close to shopping, attractions, corporate offices and the convention center, our family-friendly hotel in Surabaya is the perfect choice for every traveler. Enjoy a host of amenities, from a spa, tennis courts and outdoor pool to tempting restaurants, free WiFi, a full-service business center and more. Unwind in our well-appointed hotel rooms with plush Sheraton Signature Sleep Beds, city center views and marble baths with pampering products. If a business or social event brings you to Surabaya our expansive function rooms, modern technology and expert services ensure a successful gathering. When it's time to explore, many of Surabaya's top sites are close to the hotel, from cultural and religious monuments to world-class shopping. No matter what brings you here, Sheraton Surabaya Hotel & Towers looks forward to hosting your stay in Surabaya Indonesia.

JJianing Neo 2024.12.24
Was suggested to upgrade to junior suite by a very pleasant lady at the front desk. I decided to go ahead with the suggestion, which was so worth it . The junior suite grants access to the executive lounge. Upon reaching there , I was served by an extremely welcoming , warm and friendly chef name Alfred. He takes the time to really introduce the dishes with so much passion and warmth . He ensure that I was well taken care of. Had an extremely pleasant time at Sheraton thanks to him. His service is one of the reason which makes Sheraton the top choice for subsequent stays whenever in Surabaya ( not to mention the delicious Rawon that both the executive lounge and lobby restaurant serve) The other staff at the hotel are really friendly , always greeting customers with a smile. The amenities provided at the hotel are really sufficient too
Amazing
112 reviews
9.4/10
Price from
PHP 5,362
per night
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Surabaya
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DoubleTree by Hilton Surabaya
DoubleTree by Hilton SurabayaDoubleTree by Hilton Surabaya
Hotel near Tunjungan,Genteng 78% of visitors choose this area
Welcome to the DoubleTree by Hilton Surabaya hotel. Enjoy a location in the heart of the city on Tunjungan Road in the CBD of Surabaya, the commercial, political and cultural center of East Java. We are within walking distance of government offices, Tugu Pahlawan 'Heroes' Square and Tunjungan Plaza, the city’s largest shopping mall. We look forward to welcoming you with a warm DoubleTree chocolate chip cookie at check-in. Settle into a guest room featuring beautiful city views, WiFi, flat-screen TV, work area, and spacious bathroom with rain shower. Upgrade to an Executive room or suite for more space, spectacular views and exclusive access to the Executive lounge featuring complimentary breakfast, evening snacks and a spacious outdoor terrace. Enjoy all day dining and authentic Indonesian favorites at Makan Kitchen. Axis: Café & Bar features coffee, creative iced drinks and teas as well as cakes, pastries, sandwiches and snacks. Relax with your favorite cocktail at Bar 22 Rooftop Bar, the most popular bar in town. Take a dip in our outdoor infinity lap pool while the kids play in the children’s pool. Get an invigorating work out in the fitness center before relaxing in the sauna. We offer the ideal setting for your dream wedding, meeting or conference. Our vast event space can accommodate events for up to 1,000 guests and includes the largest ballroom in central Surabaya, a large exhibition floor, 16 meeting rooms and a 360 degree rooftop meeting room.

RRachelk. 2025.06.23
A very clean and modern hotel, provide all the necessary toiletries. We only have a short overnight stay but still find the service is very good from the check-in counter to the concierge at the front entrance. If come back to Surabaya, will definitely stay in this hotel again.
Great
400 reviews
9.2/10
Price from
PHP 3,550
per night
Check Availability
Four Points by Sheraton Surabaya, Pakuwon Indah
Four Points by Sheraton Surabaya, Pakuwon IndahFour Points by Sheraton Surabaya, Pakuwon Indah
Hotel near Wiyung,Wiyung 1% of visitors choose this area
Make your stay in Surabaya, Indonesia, modern yet sophisticated at Four Points by Sheraton Surabaya Pakuwon Indah. Adjacent to Pakuwon Mall, our hotel in Surabaya provides uncomplicated comfort and unparalleled service, so your business or leisure time is seamless. Nestled in an upscale neighborhood with convenient access to Satellite Toll Road, our location is perfect for exploring the city's many attractions. Savor authentic local cuisine at Djaman Doeloe Resto & Bar, a wide range of cocktails and best brew beers at Soirée Rooftop bar and treat yourself to a shopping spree at the Pakuwon Mall. For a moment of relaxation, take a refreshing dip in our Lagoon Pool, located on the hotel’s sixth floor, where you can unwind amidst an oasis-like ambiance in the heart of the bustling city. At Four Points by Sheraton Surabaya Pakuwon Indah, we are committed to providing you with a hotel experience that exceeds your expectations.

FFONG 2024.12.02
Review for Four Points by Sheraton Surabaya, Pakuwon Indah Four Points by Sheraton Surabaya, Pakuwon Indah, is an exceptional choice for both business and leisure travelers seeking a comfortable and upscale stay in Surabaya. Conveniently located adjacent to the Pakuwon Mall, the largest shopping mall in Indonesia, the hotel offers direct access to a variety of dining, shopping, and entertainment options. The rooms are modern, spacious, and well-designed, featuring comfortable beds, sleek furnishings, and thoughtful amenities such as high-speed Wi-Fi, a smart TV, and a well-equipped workspace. The bathrooms are equally impressive, offering premium toiletries and rain showers. The hotel’s dining options are noteworthy, with Lime Restaurant serving a delightful variety of local and international dishes. The breakfast buffet, in particular, stands out for its extensive selection and quality. Guests can also enjoy the hotel’s excellent recreational facilities, including a well-maintained swimming pool and a fitness center. The staff are warm, professional, and attentive, ensuring a seamless experience from check-in to check-out. Overall, Four Points by Sheraton Surabaya, Pakuwon Indah, offers great value for a four-star property. With its strategic location, top-notch facilities, and exceptional service, it is a fantastic choice for anyone visiting Surabaya. Rating: 4.5/5
Amazing
233 reviews
9.6/10
Price from
PHP 4,577
per night
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The Westin Surabaya
The Westin SurabayaThe Westin Surabaya
Hotel near Wiyung,Wiyung 1% of visitors choose this area
Renew in the elegance of the city view with The Westin Surabaya. Have a wellness-focused stay at our 5-star hotel in Surabaya, Indonesia, with a touch of luxury for each member of your family: Night Golf for dads, Spa by L'Occitane for moms, Westin Kids Club for the kids, and convenient direct access to WestinWORKOUT® Fitness Studio and Pakuwon Mall. For the dynamic business travelers, hold your events and conferences at The Westin Grand Ballroom & Conference Center, the biggest ballroom in East Java which is nestled conveniently near Satellite Toll Road and Juanda Airport.

GGuest User 2024.11.20
A special shoutout to chef Dayat! His excellent services and professionalism is literally one of the best I have seen over many years of traveling. His passion and delicate taste for food is extraordinary. And most importantly he make us feel very welcomed and special whenever we come back to Westin Surabaya all the way from Singapore. Truly the best service!!! Keep up the excellent job. ☺️
Amazing
108 reviews
9.5/10
Price from
PHP 7,918
per night
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Hotel Majapahit Surabaya MGallery
Hotel Majapahit Surabaya MGalleryHotel Majapahit Surabaya MGallery
Hotel near Tunjungan,Genteng 78% of visitors choose this area
Hotel Majapahit Surabaya - MGallery Collection was first established by The Sarkies Family in 1910 as "Oranje Hotel". With elegant architecture, the hotel offer a five star boutique facilities and immaculate gardens landscape. The ambience of the century-old building is reflected in its lavish suites and spacious rooms, take a sip house cocktail as you soak in one of the enchanting garden for ultimate relaxation. A luxury boutique hotel with a superb location, right in the heart of "City of Heroes".

NNicoolee 2024.07.10
I had a wonderful experience here. The hotel is conveniently located just a three-minute walk from a large shopping mall, making it very easy to access shops and restaurants. The living environment was excellent, and the front desk staff kindly upgraded my room, which made my stay even more comfortable. After wandering around for weeks, being able to relax and watch Netflix was simply fantastic. Highly recommend this hotel for anyone looking for a comfortable and convenient stay in Surabaya!
Great
177 reviews
9.3/10
Price from
PHP 4,747
per night
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Wyndham Surabaya
Wyndham SurabayaWyndham Surabaya
Hotel near Genteng,Genteng
Thank you for choosing our Wyndham hotel. Wyndham Hotels and Resorts is an upscale full-service brand with properties located in key business and vacation destinations across the world. It offers the comfort and amenities you would expect in a world-class hotel including beautifully appointed public areas thoughtfully detailed guestrooms and distinct dining options. Business locations feature meeting space flexible for large and small meetings as well as business centers and fitness centers. Many resorts offer golf tennis beautiful beaches spas and more.

DDantan 2025.05.20
I think this is a value for money stay. I love the room and hotel location. The room is excellent with bathtub at this price. Service is generally good and acceptable. The room when we first enter has some aircon leaking, but was quickly changed to another room. Breakfast is a good variety though there was quite a number of flies at the fruits section. I think it's around a 5 to 10 minutes walk to the mall. Would be good if they could include some floats for the swimming pool.
Great
373 reviews
9.2/10
Price from
PHP 2,329
per night
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Shangri-La Surabaya
Shangri-La SurabayaShangri-La Surabaya
Hotel near Sawahan,Sawahan 1.2% of visitors choose this area
Located in the vibrant heart of Surabaya, Shangri-La Surabaya offers an exquisite blend of luxury, comfort, and impeccable service. It is just 5 minutes away from shopping destinations, such as Ciputra World Mall, about 35 minutes to Juanda International Airport, 20 minutes to the central business district, and 30 minutes to tourist attractions Kota Lama and Tunjungan Street. This elegant hotel is perfectly suited for discerning business travelers and families seeking a relaxing retreat in Indonesia’s second-largest city. The hotel boasts 365 beautifully appointed rooms and suites, each thoughtfully designed with a harmonious mix of contemporary style and traditional Indonesian touches. Guests can unwind in spacious accommodations featuring plush bedding, large flat-screen LCD televisions, complimentary high-speed Wi-Fi, and luxurious bathrooms equipped with deep soaking tubs, rain showers, soft bathrobes, and premium toiletries. Many rooms offer stunning views of the panoramic city view or the hotel’s lush tropical gardens and swimming pool. For those seeking relaxation and rejuvenation, the award-winning CHI, The Spa at Shangri-La Surabaya provides a sanctuary of tranquility. Indulge in a wide range of treatments, including soothing massages, revitalizing body scrubs, and holistic therapies designed to refresh both body and mind. The spa also features a sauna, steam room, and Jacuzzi, creating the perfect environment for total relaxation. Active guests can enjoy the hotel’s extensive recreational facilities, including a large outdoor resort-style swimming pool complete with a fun water slide for children, three professional-grade tennis courts, and a fully equipped fitness center. For families, the hotel offers dedicated kids’ play areas and Shang Junior Kid activities to keep younger guests entertained. Culinary experiences at Shangri-La Surabaya are equally impressive. Guests can savor a diverse range of international and local flavors across multiple dining venues. From elegant fine-dining restaurants serving expertly crafted Asian and Western dishes to casual cafes and vibrant bars offering refreshing cocktails and light snacks, there is something to satisfy every palate. The hotel also provides 24-hour in-room dining, allowing guests to enjoy gourmet meals in the comfort and privacy of their rooms. A sumptuous Jamoo buffet breakfast is served daily, featuring both local and international classics, all made with fresh, high-quality ingredients. Enjoy everything from tropical fruits, fresh-baked breads, and eggs cooked to order, to regional speciaties, and healthy options like whole grains, low-fat dairy, and gluten-free choices- perfect for a balanced, nourishing start. The hotel’s attentive staff ensures a seamless stay with services such as express check-in and check-out, and concierge assistance. Business travelers will appreciate the comprehensive meeting and event facilities, equipped with modern audiovisual technology and supported by professional event planners. Convenient amenities include free onsite parking and an airport shuttle is provided for a surcharge. Whether visiting Surabaya for business, leisure, or a family vacation, Shangri-La Surabaya offers a refined sanctuary where luxury meets warm Indonesian hospitality, promising an unforgettable experience in one of Indonesia’s dynamic cities.

GGuest User 2025.02.01
The staff in the horizon club were excellent, in particular, Sania was always ready to greet us with a smile and help with our queries. It was a great atmosphere in the horizon club. Breakfast was varied and enjoyable and the hotel has extensive facilities. The pool was not busy and our children really enjoyed it. As others have noted the hotel is dated in places, but staff work hard to keep it maintained. We did have an issue with one of the pillows in our room which was brown due to staining, it wasn’t ideal, we asked for a replacement but the room service put 2 pillow cases on instead. Would definitely stay here again.
Very Good
131 reviews
8.9/10
Price from
PHP 4,262
per night
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Vasa Hotel Surabaya
Vasa Hotel SurabayaVasa Hotel Surabaya
Hotel near Sukomanunggal,Sukomanunggal
Located in Surabaya, Vasa Hotel Surabaya is within a 10-minute drive of Pakuwon Mall and Surabaya Plaza Shopping Mall. This family-friendly hotel is 5.4 mi (8.7 km) from Tunjungan Plaza and 5.4 mi (8.7 km) from Royal Plaza Surabaya. Pamper yourself with a visit to the spa, which offers massages and body treatments. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services. If you'd like to spend the day shopping, you can hop on the complimentary shuttle. Enjoy international cuisine at 209 Dining, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Make yourself at home in one of the 388 guestrooms featuring free minibar items and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.

LLovely Couple 2025.02.17
🛍️ Next Stop: Pakuwon Mall & Stay at Vasa Hotel Surabaya! 🏨 From Jalan Tunjungan to Pakuwon Mall – the shopping hopping continues! 🛍️ Pakuwon Mall is a massive, upscale shopping haven, perfect for fashion, dining, and lifestyle finds. A true paradise for shopaholics! ✨ Along the way, I spotted a bank called Bank Ina – ha ha, not mine, but it felt reassuring since shopping definitely needs a solid bank to back it up! 💳😂 After a full day of retail therapy, we checked in at Vasa Hotel Surabaya – and it totally lives up to the reviews! 🌟 🍽️ Breakfast Like a King 👑 – An enormous spread covering Indonesian, Korean, Japanese, Indian, and Western cuisines. A true international feast! 🍛🍣🍜🍗 ✔️ Pecal Bu Naning – Traditional Javanese salad with peanut sauce 🥗 ✔️ Sushi, Ramen & Tempura – Japanese delights 🍣🍤 ✔️ Indian Cuisine – Flavorful curries & roti 🍛 ✔️ Western Chicken Parmigiana – Crispy, cheesy, and oh-so-satisfying! 🍗🧀 I tried a bit of everything, and now my stomach might just burst from over-eating! 😂 But hey, when the food is this good, how can you stop? #VasaHotelSurabaya #BreakfastGoals #PakuwonMall #HotelHopping #ShoppingHopping #FoodieAdventures #TravelCaraSendiri #BankInaButNotMine
Great
172 reviews
9.0/10
Price from
PHP 4,084
per night
Check Availability
See All Family Friendly Hotels in Surabaya

Top 12 Premium-Hotels in Surabaya

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Discover our curated selection of premium hotels in Surabaya for your next stay
No.
1
The Westin Surabaya Hotels in Wiyung
9.5/10
108 review

The Westin Surabaya

Hotel near Wiyung, Wiyung
"Great stay!""Great service"
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No.
2
Ascott Waterplace Surabaya Hotels in Sambikerep
9.3/10
75 review

Ascott Waterplace Surabaya

Hotel near Wiyung, Sambikerep
"Great service""Great stay!"
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No.
3
JW Marriott Hotel Surabaya Hotels in Tegalsari
9.2/10
360 review

JW Marriott Hotel Surabaya

Hotel near Tegalsari, Tegalsari
"Delicious breakfast""Convenient for shopping"
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No.
4
Sheraton Surabaya Hotel & Towers Hotels in Tegalsari
9.4/10
112 review

Sheraton Surabaya Hotel & Towers

Hotel near Tegalsari, Tegalsari
"Great stay!""Great rooms"
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No.
5
Hotel Majapahit Surabaya MGallery Hotels in Genteng
9.3/10
177 review

Hotel Majapahit Surabaya MGallery

Hotel near Tunjungan, Genteng
"Delicious breakfast""Great design"
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No.
6
Shangri-La Surabaya Hotels in Sawahan
8.9/10
131 review

Shangri-La Surabaya

Hotel near Sawahan, Sawahan
"Great service""Delicious breakfast"
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No.
7
Oakwood Hotel & Residence Surabaya Hotels in Mulyorejo
9.2/10
66 review

Oakwood Hotel & Residence Surabaya

Hotel near Manyar Sabrangan, Mulyorejo
"Great stay!""Great rooms"
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No.
8
Vasa Hotel Surabaya Hotels in Sukomanunggal
9.0/10
172 review

Vasa Hotel Surabaya

Hotel near Sukomanunggal, Sukomanunggal
"Great stay!""Great service"
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No.
9
DoubleTree by Hilton Surabaya Hotels in Genteng
9.2/10
400 review

DoubleTree by Hilton Surabaya

Hotel near Tunjungan, Genteng
"Delicious breakfast""Large rooms"
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No.
10
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International Hotels in Dukuhpakis
9.4/10
174 review

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

Hotel near Dukuh Pakis, Dukuhpakis
"Great stay!""Great rooms"
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No.
11
Mövenpick Surabaya City Hotels in Wonocolo
9.1/10
114 review

Mövenpick Surabaya City

Hotel near Wonocolo, Wonocolo
"Great stay!""Clean and tidy"
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No.
12
Whiz Luxe Hotel Spazio Surabaya Hotels in Dukuhpakis
9.0/10
201 review

Whiz Luxe Hotel Spazio Surabaya

Hotel near Dukuh Pakis, Dukuhpakis
"Great stay!""Great service"
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