Family Friendly Hotels in Arona

The good: 👍 The location is excellent, close to shops, beach and all you might need. The food is good, although sometimes is kinda repetitive there's great choices and is tasty. There's a great selection of drinks even though not the greatest brands still very enjoyable and the bar and restaurant staff was always pleasant to speak with. Animation crew and the shows were excellent and really made the stay even more pleasant. Rooms are big and spacious even if decor is a bit outdated, our room had amazing views. The main pool and the surrounding areas are beautiful and well kept. Just wish the Laguna beach pool was also heated. The bad:👎 Room cleaning was basic(spider webs in the bed lamps) but beds were made and fresh daily, most days they wouldn't take cups out.(we always bring water back to the bedroom) All reception staff were great and pleasant to deal with exception of Anna which was dry and sounded rude when I asked about shampoo/soap replenishment. Shampoo and Shower gel are only available when you start your stay(one sachet per person) these are not replenished daily, never experienced this on any hotel I've ever stayed. You'll be forced to go buy some in a shop.

Hotel was wonderful. Food in pool bar and restaurant was very good. Everywhere very clean. Lovely heated pool. Staff great. Room had everything we needed. We will definitely go there again.

I went on holiday with my partner far away to celebrate our anniversary and we were super lucky and got an upgrade to one of the duplex with golf views, absolutely beautiful and massive for the 2 of us, but it was a bit disappointed as the room was not clean enough and the housekeeper had to come to clean the bathroom a bit better and also the horrible stains on the floor in the room but after that everything was perfect and we were very happy. The hotel is very good located if you are looking for a quiet place to stay far away from the hubbub but be aware that you need to take taxi to get the beach or rent a bike or a car, walking distance is not an option. The swimming pools are really good and you have plenty of space to sunbathing. The staff at the hotel are exceptional and with a high level of customer service and always willing to help, special mention to Martin from the restaurant and also Raul and Diana from the Reception, very good customers service and happy to help. The breakfast was really good and we were very impressed with plenty of variety for everyone and the staff really efficient. On the negative side we would like to mention that we would have liked a small touch from the hotel to say congratulations as we got engaged and we mentioned to Diana and Raul from the Reception and also to Martin but not a small little thing to say congratulations like a card or 2 glasses of prosecco or kind of. About the room, we would like to mention that the mattress are not very comfy as you expect from a 4* hotel and even though the room was very well equipped we missed a bin in the room and we had to use the one from the bathroom in the living room. We did not eat at the restaurant so I cannot tell about the food there and we did not use the gym or the spa either. We will definitely come back next year.

The room is good, not only can you see the sea but also bask in the sun on the balcony, the breakfast is good 👍dinner is even better. The facilities are complete, the sanitation is very good, the environment is elegant, and the attitude of the service staff is very good.

I had broken my ankle and was walking on crutches. We were upgraded to a more ‘handicap’ friendly room and were given help with renting a wheelchair with the utmost friendliness. There was nice space in the hotel - always a free sunbed, always space in the pool and always enough food at the breakfast buffet. The atmosphere among the guests was wonderfully relaxed and calm. And both hotel and city very handicap friendly.

Good location, about 5min taxi to main area or 12min walk Clean rooms, good balcony, great swimming pool Supermarket opposite the hotel as well as a small store inside Decent entertainment Value for money, would stay again.

The location is excellent. There are many bars and restaurants around. The decoration style also has local characteristics. Although the hotel has a bit of history, it is very clean. The breakfast and evening buffets included in the room rate are also very affordable. It is very suitable for people traveling here for the first time. Recommended

It's been 15 years since my last trip to Tenerife and the comments below are based on international five star hotel experiences around the globe. So here's what I experienced on this reservation:- Positives 1.Check in / out process fast and professional. 2.Direct beach access via the pool area. 3.Breakfast buffet with internal and external seating choices was excellent. 4.Evening entertainment between 21:00 and 23:00 Hrs was good. Negatives 1. Allocated R3101 upon arrival and entered to find the bath tub was extremely dirty and required solvent cleaning to remove large accumulation of water scale dirt around plug area (Approx 200mm in dia). Root cause of this problem is a leakage from the shower hose connection which remains to be fixed. 2. TV was on and could not be turned off. This was rectified by Maintenace changing the batteries within the remote control. 3. Sink plunger mechanism was broken and I was shown how to remove the plug on a daily basis once housekeeping cleaned the room. 4. Locking mechanism on the balcony sliding door is broken and extremely hard to open / closed. 5. Only one, yes one pool towel provided / guest at the pool via a plastic card that you are required to exchange at the pool towel bar. If you forget this card it's a return trip to the room. General Travel Tips. 1. Taxi from TFS Airport to hotel cost 25 Euro each way. 2. Hard Rock Cafe located next door (£££). 3. Great Italian, Thai, Japanese and British restaurants located on the second floor off the shopping complex across the road from the hotel (££££)

The hotel is in the best location of the city: by the best beaches and at the same time in the heart of the city. Many restaurants and shops are a few meters away. There is also a grocery store in the building. Most of the apartments overlook the indoor pool. You have to be careful with the ones that look outside, because some of them face a noisier main road. However, among these are also the best apartments that overlook the sea. Although there are restaurants below them, they are not too noisy. The building has two floors. The disadvantage of the first floor is that guests leave in front of the terraces. The apartments are well furnished and well insulated from the neighbors. You can even go to the beach in a bathing suit. In the inner garden the beds are a bit tight, so there is no real privacy. 12 EU for two beds and a parasol on the beach.