Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities8.7
Service9.2
Cleanliness9.4
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All reviews(74)
Positive reviews(71)
Reviews with photos/video(6)
Awesome stay(33)
Clean and tidy(24)
Great service(20)
Awesome rooms(19)
Located downtown(8)
Awesome amenities(7)
Delicious breakfast(7)
Perfect for business trips(5)
Negative reviews(3)
Andrew
Standard Double Room
Stayed in May 2025
Solo traveler
3 review
9.5/10
Amazing
Posted on Jun 16, 2025
Staff was friendly and polite
The room was fantastic
Accept I could not use the restaurant I ended having a take away to the hotel
Normally I eat in the hotel restaurant
Breakfast was good
Guest User
Standard Double Room
Stayed in May 2025
Solo traveler
1 review
9.5/10
Amazing
Posted on Jun 7, 2025
Staff are very accommodating, I asked if they could store my bag prior to check-in (so i could go off and explore unencumbered) and they offered to check me in early. The room was very comfortable, clean and well equipped. I didnt get a chance to use the restaurant/bar, I was only staying 1 night , but I liked the appearance and ambiance when I passed.
Guest User
Standard Double and Single Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 29, 2025
Perfect stay
Clean hotel
Friendly staff
Very good location
Car park available opposite to the hotel
Town center is 10 minutes by walking
Guest User
Standard Double Room
Stayed in Apr 2025
Couple
2 review
10/10
Outstanding
Posted on May 28, 2025
Everything you could expect from a city centre hotel, very convenient and easy to find. The room was clean and the staff were very friendly and helpful, I have nothing to complain about at all.
Guest User
Standard Double Room
Stayed in Apr 2025
Couple
1 review
8.5/10
Very Good
Posted on May 28, 2025
Stayed two nights, friendly, good service, and nice clean rooms. Good location to the town.
Would have left 5 stars, but parking is £10 a day, and the pillows in the room are like bricks.
ChukwudikeN
Standard Double Room
Stayed in Apr 2025
Couple
2 review
8.5/10
Very Good
Posted on May 17, 2025
I loved it here. Room was neat and well maintained. The golden bamboo air freshener on entrance was wonderful. Only thing I didn’t like was that there was no fridge in my room.
Guest User
Standard Double Room
Stayed in Jun 2025
Couple
1 review
9.0/10
Great
Posted on Jul 26, 2025
Lovely hotel , very reasonable price and parking opposite entrance,ideal .
Joanne Louise
Executive Room
Stayed in Mar 2025
Couple
2 review
10/10
Outstanding
Posted on Apr 27, 2025
The hotel was clean & tidy the bar staff were excellent I for got her name but was so nice & friendly she made our stay unforgettable and will definitely be back soon, our whole experience was excellent the breakfast was lovely
Guest User
Standard Double Room
Stayed in May 2025
Couple
2 review
9.0/10
Great
Posted on Jun 2, 2025
Beds are really comfortable, room very clean, close to bus station and town center
Guest User
Standard Double Room
Stayed in Dec 2024
Couple
2 review
6.5/10
Posted on Jan 19, 2025
Room was small and felt a bit run down. Facilities are nice downstairs but struggle to see how this qualifies as a 4 star hotel
Madhavi
Standard Double Room
Stayed in Dec 2024
Solo traveler
1 review
9.0/10
Great
Posted on Jan 3, 2025
While the hotel and location was great, the staff at reception did not agree for late checkout even though it was requested much in advance at the time of booking. The reason was because the room was to be occupied by an international student after a long flight and subsequent weary travel from Heathrow reaching the hotel only after 9.30 pm
We had called the hotel in advance and were told that it won't be an issue but the reception person was very adamant during check in
Very disappointed that they didn't accommodate the request and said late checkout will be charged at 20 gbp per hour post 11 am :(
Guest User
Standard Double and Single Room
Stayed in Nov 2024
Family
2 review
10/10
Outstanding
Posted on Jan 17, 2025
everything perfect and we are so happy with them and definitely we will back
thank you ✈️🛳️
OllieSmith
Executive Room
Stayed in Nov 2024
Couple
32 review
9.0/10
Great
Posted on Dec 10, 2024
Really nice room. Comfy bed. Breakfast was a bit disappointing for the hot selection but acceptable. Wouldn’t have paid full price for it though.
Guest User
Standard Double Room
Stayed in Nov 2024
Couple
1 review
10/10
Outstanding
Posted on Dec 2, 2024
Great clean hotel, close to the town centre.
Staff were all fab, really helpful and welcoming.
Dr.Pong
Standard Double Room
Stayed in Feb 2025
Couple
5 review
10/10
Outstanding
Posted on Mar 8, 2025
Nice hotel, friendly staff, great location in Exeter.