"Nice comfortable place to stay and visit the nearby National Monument. One of the lights didn't work because the nearby electrical outlet was worn out and unable to hold a plug. The light fixture itself had come apart as well. So the furnished table was in the dark. We brought it to the attention of the front desk when we checked out. The receptionist commented that there are many outlets like that in the hotel and would let the maintenance staff know. Otherwise, the room wasn't fancy and was large, clean and comfortable. We were grateful that the hotel allowed us to have our puppy with us in the room. The floor had simulated wood flooring and not carpeted, which is another plus for us since we have allergies to some carpeted areas. The toilet was a bit low for this older couple though and it was difficult to use. A taller commode would be very helpful as would a well placed grab bar."

"We arrived shortly after the office closed at 5pm. A note with our name on it was taped to the door along with notes for 3 or 4 other late arriving guests. We were unable to enter our cabin with the only provided code, which was for the community showers. My wife and I both called and texted every number we could find to try and find out how to get into our cabin as we had no where else to stay and had already paid for the cabin. We were unable to reach or get a response from anyone. I walked to the closed office hoping to find someone. I saw a young lady in an adjoining building but she kept motioning for me to go to the (closed) office. I finally got her to open her door and explained my dilemma. She (Emma) explained that she was off work but was very nice and walked with me to our cabin to show me how to use the (incorrect) code. She checked our paperwork and agreed that they had not given us a code for the cabin, but only the code for the showers. She then told me the correct code and opened our door for us. Other than that frustrating incident, our stay there was unremarkable. For reference, our cabin interior was smaller than most chain hotel rooms with a small bathroom and shower. The sink in the bathroom was extremely small, with the bowl about the width of my open hand from finger tips to wrist and perhaps about 12” long. It was mounted tight to the wall. It was impossible for me to shave or wash my face in the sink without getting water all over myself and the floor. To clean her face, apply makeup, etc. my wife used the small sink in the corner of the bedroom next to the tiny microwave as there was no place in the bathroom to put any of her items. Unfortunately, the lighting wasn’t good in that corner. Emma and a guy came around one evening handing out alcoholic drinks to everyone from the back of the pickup truck. It was a nice gesture but ignored that some guests and children cannot or do not drink alcohol. We weren’t disappointed in the cabin itself as we expected it to be somewhat rustic. It’s a cute, simple log cabin. We were VERY disappointed that we NEVER received a single callback or text response to our attempts to contact someone about our check-in dilemma nor did anyone from management ever apologize or check on us. Their customer service needs a LOT of improvement."

"I took a solo vacation to the Escalante area in late October 2024. Usually I'm camping out in the middle of nowhere, but I wanted something a little more "luxurious" for this trip, and I'm not a fan of chain hotels. I booked the Sunrise room at Loubird, for 2 nights - upon arriving, I was honestly sad I hadn't booked it for a third. This is the absolute cutest place. My room was private, quiet, clean - it literally looked JUST like the pictures on the website when I walked through the door. I have never had that experience anywhere else I've stayed...I mean, never. The garden out back is so gorgeous and peaceful, and I enjoyed reading on my private patio. It felt like a true vacation and was just what I needed. The nitty gritty: bed was comfy, room was spotless (including under the bed), good lighting, water pressure in the shower was excellent, linens were clean and high quality. The check in process is a little interesting - there's no in-person "check in" but the way they have it set up works well. A little kitten hung out with me on the patio, too, which was an unexpected bonus :) I would definitely stay here again!"