Emeishan Wannian Xueyafang Villa Reviews

Response from Property: 尊敬的賓客： 您好！非常感謝您對我們酒店如此的青睞和喜愛！前進的腳步永不停歇， 為了您的信賴，我們將更加堅持不懈，等候您的來臨！

Response from Property: Thank you for your recognition of us. The hotel team always puts customers at the center and carefully creates every living experience.

Response from Property: Continuous improvement, creating a better future Every suggestion you make is our precious treasure. We will listen carefully and make continuous improvements, and look forward to creating more wonderful accommodation memories with you.

Response from Property: Dear guest: First of all, thank you for your careful review. We have shared your feedback with the relevant departments of the hotel. Please allow us to express our sincerest apologies to you. At the same time, thank you very much for providing us with these valuable suggestions. We hope to invite you to experience it again in the near future and provide you with better service.

Response from Property: Dear distinguished guest, hello! First of all, thank you very much for your support and valuable comments on our hotel! Regarding the service issues you mentioned, I would like to clarify that all service staff in our hotel can only take up their posts after strict professional training, and strive to provide quality services to every guest. Regarding the loss and delivery of your glasses, we contacted you immediately after discovering your glasses, and clearly informed you that due to the special arrangements of the courier company during the Spring Festival, normal work can only be resumed on the sixth day of the first ***** month. Unfortunately, due to the surge in express delivery during the Spring Festival, the courier delivery address was wrong. We immediately communicated actively with the courier company and another guest, and quickly arranged to forward the glasses to your designated address in order to resolve this problem as soon as possible and minimize the inconvenience caused to you. During this process, we always maintained a positive attitude and fully cooperated with your needs. There was no poor service attitude, indifference or untimely response as you mentioned. We deeply regret that this stay experience did not meet your expectations, and we sincerely ask for your understanding. We promise that in future work, we will further strengthen detail management and improve employee service level in order to provide you with a more satisfactory service experience. At the same time, we sincerely hope that you will continue to support us and look forward to your next visit to the hotel, feeling our progress and changes, and bringing you a brand new and satisfactory stay experience. Finally, I wish you and your family a happy new year, happiness and health, and all the best!

Response from Property: 尊敬的客户，非常感謝您入住並留下寶貴好評，我們將繼續努力並不斷完善我們的硬件設施，非常感謝您對我們酒店的支持與信任。期待您的關注，歡迎您的再次光臨。

Response from Property: 尊敬的賓客您好, 感謝您對我們的認可, 客人的每一絲需求都是我們真誠為之努力的方向

Response from Property: Hello! Thank you for your 5-point review! Every city always has a reason for people to miss it, every season has its scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Wannian Mountain Residence will be the warmest and most unique place in your memory. that! Come back to Wannian Mountain Residence often and wish you well!

Response from Property: Hello! Thank you for your 5-point review! Every city has its own reasons to be missed, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Wannian Shanju will be the warmest and most unique one in your memory! Come back to Wannian Shanju often, and I wish you: well!

Response from Property: Dear guests: Hello! Your choice is our great honor, and your comments make us very happy. We look forward to meeting you again!

Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.

Response from Property: Dear guests: Hello! We met you by chance, and you chose us by chance. There are too many choices in life, and every choice you make is a fate. Thank you for letting us meet you. We look forward to meeting you again!

Response from Property: Thank you very much for choosing Wannian Shanju. Perhaps it is fate that allows us to have a beautiful encounter.

Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying in our hotel. We look forward to your visit again to review our progress and wish you a happy day!