No6 West Coates

Please refund me, it was the hardiest wrong to book your property to stay. Not good sleep or relax. Your dirties property should book some animals it’s the best. Please process my refund. On the check in time also was 3 hours waiting i have these proof also. Thank you.

We had a great stay, all staff and hotel is very nice

When we arrived there was no code to access the key. For some reason it hadn’t been sent. However after much checking of their records the owner managed to get our key. But as we had no code we couldn’t access the key safe when we checked out so just left the key in our room. Breakfast was terrible!! One of the worst I have ever experienced in all my years of travelling. The choice was a packet croissant or a selection of 3 cereals. No fruit, no bread to make toast, no hot food, just awful!! In fact one guest tipped cereal on the floor then spent the next few minutes kicking it under the fridge!! On our 2nd of 2 nights, we had an early start next morning so tried to go to sleep around 10pm. Shortly after 10, outside our room which was on the ground floor, a lot of drunk women started shouting and yelling and popping champagne bottles. The loud chatter continued for over an hour when they then decided they couldn’t get into their rooms as they had misplaced their keys. This went on and on until it got a bit too rowdy and the swearing started and we thought a fight was about to break out!!! But the hotel owner occupies a room on the ground floor and did nothing to help! Awful, horrible hotel that doesn’t give what it promises. To be fair on one point, our room was spacious, but advertised as a ‘Business Double’ I think is a bit OTT. I’m sure a businessman/lady wouldn’t have wanted to stay here.