Sheraton Grand Hotel & Spa Reviews

This hotel has a quiet confidence — nothing flashy, but everything just feels right. Thoughtful details, smooth service, and a space that makes you feel like you're exactly where you should be. A place with real presence.

Sheraton Hotel that does not disappoint, with parking available and convenient access to various attractions. There are many restaurants and supermarkets nearby, and the gym is well-equipped. Also, the receptionist is very polite. I will definitely stay here again.

Really enjoy staying here. Good location, good service, good equipment.

Beautiful room and bathroom. One of the best I’ve stayed in all over the world. The staff from reception to cleaners and the restaurant were all so kind and chatty and really nice people. Would not hesitate to stay again. Thank you so much for a lovely nights stay.

Lovely hotel in the city centre. Within walking distance to all the main sights. Warm reception staff. Love the spacious pool and well-equipped gym. Will stay again!

This is not a 5 star hotel! I have to be honest, I have stayed in many 5 star hotels across Asia and to come to Scotland I had hoped for better. I booked this hotel for two nights with my daughter who is in her 20’s. Check in was swift and the twin room we were allocated was basic and not very big. Our room overlooked the Usher Hall and Castle. Breakfast the first morning was very disappointing. There is no buffet breakfast, only al a carte. You were to choose a starter eg. Porridge, overnight oats and then a main: full cooked breakfast, pancakes with bacon. However, all the food came together, which meant that if we’d eaten the yogurt first, the main courses would have been cold. I complained to two different servers and neither of them offered so much as an apology. To use the One Spa, you have to have booked a spa room or pay extra…definitely not worth it. This should be included for all rooms. Don’t book this hotel, there are many better hotels in Edinburgh for the same if not less money.

A really good hotel, nice facilities with good food at the bar, I haven't tried the restaurant.

Lovely hotel in a great location for usher hall . Staff were friendly and helpful , rooms were spacious and had everything you needed . Added bonus spa treatment was excellent.

Very nice hotel, amazing spa, great service all round

Very good hotel and fantastic service ! The food it’s amazing

Good!

Lovely hotel in great location

Fantastic

Amazing place