Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.8
Amenities8.2
Service8.4
Cleanliness8.7
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All reviews(82)
Positive reviews(78)
Reviews with photos/video(16)
Convenient location(21)
Easy to get around(20)
Close to airport(19)
Awesome stay(16)
Awesome rooms(12)
Great service(9)
Awesome amenities(5)
Negative reviews(4)
Chiggy
Superior Queen Room
Stayed in May 2025
Business traveler
13 review
7.5/10
Posted on Jun 3, 2025
Great option for airport hotel. Very convenient as just on the airport.
Some outer rooms have connectivity issues
Response from Property: Dear Guest,Thank you very much for your review. We are pleased to know that you found our location convenient. We regret to hear about the connectivity issues you experienced, and we appreciate you bringing this to our attention. We look forward to the opportunity of welcoming you back to our hotel in the near future.Best wishes,Sheraton Düsseldorf Airport Hotel Team
Abedalamer
Superior Queen Room
Stayed in Mar 2025
Family
2 review
10/10
Outstanding
Posted on May 1, 2025
Very good hotel
Nice and beautiful
Very clean and the reception people very helpful
MatthewF12
Superior Queen Room
Stayed in Jul 2025
Solo traveler
9 review
10/10
Outstanding
Posted on Sep 1, 2025
Lovely hotel, easy, short walk from the main terminal. Lovely rooms with complimentary water on arrival!
Lotus
Superior Queen Room
Stayed in Jun 2025
Couple
7 review
10/10
Outstanding
Posted on Aug 5, 2025
This was a decent airport hotel with all the amenities you would expect a hotel to have. Would recommend. 3min walk from the airport
R YUEN
Superior Queen Room
Stayed in Sep 2024
Business traveler
35 review
7.5/10
Posted on Dec 21, 2024
Reasonable airport hotel but expense. Just 3 minute walk outside of terminal No breakfast available, but provide some coffee and juices
Ng
Superior Queen Room
Stayed in Mar 2024
Couple
45 review
8.5/10
Very Good
Posted on Apr 20, 2024
It’s very convenient for exhibition’s visitors and exhibitors. Also good accessibility to all public transportations and good to stay not even for business purpose but personal traveling. Only the security of public’s accessibility to hotel may need to be tighten for hotel’s guests. We will definitely to stay again in our future trips. Thank you.
CarlosMartins
Junior Suite
Stayed in Nov 2024
Family
12 review
10/10
Outstanding
Posted on Dec 12, 2024
great stay, just até door até terminal.
OSMAN
Superior Queen Room
Stayed in Jul 2024
Business traveler
43 review
10/10
Outstanding
Posted on Oct 9, 2024
Close to airport . Good for business travel
Matsumoto
Executive Twin Room
Stayed in May 2023
Business traveler
2 review
9.0/10
Great
Posted on Jun 30, 2023
Perfect location for overnight transits. Clean and neat room as usual Sheraton brand hotels.
Guest User
Superior Queen Room
Stayed in Aug 2023
Other
9 review
8.0/10
Very Good
Posted on Sep 17, 2023
Good service but no soap
Grech Amir
Superior Queen Room
Stayed in May 2023
Business traveler
38 review
10/10
Outstanding
Posted on Jun 22, 2023
Good and perfect
men?da
Premium Club King Room
Stayed in Oct 2022
Other
9 review
10/10
Outstanding
Posted on Jan 5, 2023
Good hotel
Anonymous User
Superior Queen Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 10, 2025
The hotel is very well located.
The staff is polite and accommodating.
We had no problems.
Original TextTranslated by Google
Response from Property: Sehr geehrter Reisender,wir freuen uns sehr, dass Sie mit der Lage unseres Hotels und der Höflichkeit unseres Personals zufrieden waren. Es ist immer unser Ziel, einen reibungslosen und angenehmen Aufenthalt für unsere Gäste zu gewährleisten.Wir freuen uns darauf, Sie bald wieder in unserem Hotel begrüßen zu dürfen.Mit freundlichen Grüßen,Ihr Team vom Sheraton Düsseldorf Airport Hotel
Guest User
Executive Twin Room
Stayed in Feb 2025
Business traveler
79 review
9.0/10
Great
Posted on Mar 11, 2025
The room is not big, the decoration style is old, and the facilities are complete. The reason for choosing this place is that it is close to the airport, within walking distance, and it is convenient to arrive late at night and take the train.
Original TextTranslated by Google
6/12
Mingchenbaba
Executive Queen Room
Stayed in Feb 2025
Business traveler
8 review
6.2/10
Posted on Apr 5, 2025
Business trips abroad are a pain... The service is terrible and not comparable to that in China. There is nothing you want. The standard room is so crowded that you can't look straight at it. The narrow bed reminds me of the life in the university dormitory. The two beds are so close that they are almost kissing. There are very few sockets at the bedside. I will never book this hotel next time. The hotels starting with "m" are much better than this one. It's still a four-star hotel... poor Germans.
Objectively speaking, there are only two good things:
1. It is very close to the airport, a 2-minute walk.
2. It's the breakfast. Nothing else.