Jumeirah Beach Road, Umm Suqeim, Dubai, Emirate of Dubai, PO185, United Arab EmiratesSee Hotel Details
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1 night
Guest Reviews
9.5/10
Amazing
356 review
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Verified reviews
Location9.6
Amenities9.4
Service9.4
Cleanliness9.5
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All reviews(356)
Positive reviews(343)
Reviews with photos/video(162)
Luxurious(37)
Well decorated(34)
Nice sea view(30)
Large rooms(25)
Great swimming pool(23)
Has an infinity pool(20)
Perfect for kids(8)
Offers pick-up/drop-offs(7)
Negative reviews(13)
Endyjai
Duplex One Bedroom Suite
Stayed in Jun 2025
Family
5 review
10/10
Outstanding
Posted on Jul 30, 2025
Awesome place to visit if only just once. You’ll have access to all the other resorts in the vicinity and will be treated to a great experience in every corner of the hotel and resorts.
Anonymous User
Duplex One Bedroom Suite
Stayed in Apr 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jun 1, 2025
Excellent hotel and restaurants 😊it’s really worth to spend a weekend be here after a business trip 😉
Response from Property: Dear Guest, Greetings from Jumeirah Burj Al Arab! Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence in Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us. We are delighted to hear that you had a wonderful experience. I look forward to sharing your kind words with the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Jumeirah Burj Al Arab. Kind Regards, Maryam AlFardan Leading Quality Manager Burj Al Arab
FATHI
Duplex Sky One Bedroom Suite
Stayed in Jun 2025
Couple
11 review
10/10
Outstanding
Posted on Jul 29, 2025
So lovely 🥰
KOON WAI
Duplex One Bedroom Suite
Stayed in Sep 2024
Couple
4 review
6.0/10
Posted on Oct 30, 2024
1.when we check in say the room will be ready at 3pm but we sit at the lobby, maybe 1 1/2 hours,but no one tell me need so long time ,just say will be ready
2.when we are waiting the room ,our phones no more power,ask for the charger, the staff said in my room have 2 ,what they are talking about?
3.i ask for the staff who can speak Cantonese to help me ,they said sent to my room ,but I wait for maybe 2 hours also no one can help,I need to go to the lobby to get help, the security help me a lot, but the reception service is very bad
4.we want to keep the welcome card for
Memories ,but we go down to have dinner buffet, and then we come back,we can’t find the card ,our luggages are tidy up by the house keeping ,I think they make it lost
For the service 3star Hotel better than this
we stay here for the honey moon,I think this hotel is the worst
Response from Property: Dear Guest,Greetings from Jumeirah Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for having chosen Burj Al Arab as your preferred destination in Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.While I do sincerely apologize for the disappointing experience you encountered during your recent stay with us, your feedback is essential to us to ensure that your concerns are addressed promptly and effectively. It is through feedback from our valued guests such as yourself that we are able to constantly improve our level of service and I would like to thank you for bringing your experience to our attention.Thank you for choosing Jumeirah Burj Al Arab.Kind Regards,Maryam AlFardanLeading Quality Manager
Trav3ll3r
Duplex One Bedroom Suite
Stayed in Jun 2024
Family
31 review
10/10
Outstanding
Posted on Jul 18, 2024
I booked a stay at the Burj Al Arab for the experience and that’s exactly what we got. You have an idea in your head of what to expect, but when that expectation is exceeded you really are blown away by your stay. Your only wish will be to have booked for an extra night.
6/13
Guest User
Duplex One Bedroom Family Suite
Stayed in Sep 2024
Couple
5 review
10/10
Outstanding
Posted on Oct 10, 2024
设施:👌
卫生:OK
环境:ok
服务:👌
CHUN-TING
Duplex Two Bedroom Suite
Stayed in Jun 2024
Family
3 review
10/10
Outstanding
Posted on Jul 7, 2024
The hotel will update your definition of luxury accomodation.
JIAN PING
Duplex One Bedroom Suite
Stayed in Jan 2024
Couple
8 review
9.5/10
Amazing
Posted on Feb 6, 2024
The date we booked is our 36 years marriage anniversary. I highlighted it when booking. The hotel is very kind and thoughtful of the special date. A nice cake and wonderful flowers are prepared in our room. We are very touched and happy.
The weather is windy but we still have inside swimming pool to enjoy. That is clean and with warm water.
My new swimming suit was left in the swimming changing room. Hotel swimming department kept it for very formally and sent to my room also with a nice bag. The swimming suit is actually a brand new and 1st time wear.
The staff in GYM room is a nice guy. When I look around there was a very early morning, no others were using the GYM. He has time so introduced a lot in patient.
Other services are also available and in very good consideration.
Thanks very much
Coo!
Duplex One Bedroom Suite
Stayed in Nov 2023
Traveling with friends
55 review
8.0/10
Very Good
Posted on Dec 25, 2023
Amazing service and stunning views, you paid what you paid for.
Ming
Duplex Club Suite
Stayed in Feb 2024
Solo traveler
32 review
10/10
Outstanding
Posted on Mar 29, 2024
very good service . Hotel room was great. Friendly and helpful staff
Betty Wong
Duplex One Bedroom Suite
Stayed in Sep 2023
Traveling with friends
1 review
10/10
Outstanding
Posted on Oct 16, 2023
Good view and service
Guest User
Duplex One Bedroom Suite
Stayed in Jun 2025
Couple
1 review
10/10
Outstanding
Posted on Jul 20, 2025
very good
Response from Property: Dear Guest, Greetings from Jumeirah Burj Al Arab! Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence in Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us. We are delighted to hear that you had a wonderful experience. Thank you for choosing Jumeirah Burj Al Arab. Kind Regards, Maryam AlFardan Leading Quality Manager Burj Al Arab
AzizAhmed
Duplex Diplomatic Three Bedroom Suite
Stayed in Jun 2023
Booked for others
1 review
9.5/10
Amazing
Posted on Jul 14, 2023
thank you trip.com I got a cheaper price than the price I bought a hotel without an application. best trip.com
Guest User
Duplex One Bedroom Suite
Stayed in Nov 2022
Family
2 review
9.5/10
Amazing
Posted on Dec 16, 2022
It’s worth 7 stars as the service and environment, everything is perfect! It’s worth the money we pay. Will come back next time to stay longer.