The Devonian

"The boss lady came to help me very late. She is very nice and the breakfast is great."

Regency Hotel

" The hotel was not what we expected. The bedrooms were dark and outlook terrible but bathroom was bright and light. Breakfasts were not good - very dried up and often short of essential items like milk. Staff thought very friendly needed more help in their training [not their fault]. Also at breakfast tables weren’t cleared in time for other guests to get their breakfasts and they had to wait in the bar. Totally unacceptable. Made to feel we weren’t really needed at the hotel. But the saving grace was the extremely good dining experience [again if one could get a table]. Guests at the hotel were not guaranteed a table for dinner so consequently we were only able to eat there twice in the week unless we had a bar snack. Also not open everyday and not open for Sunday lunch . This should be openly shown on the website . I would not recommend this hotel except for dinner."

Athol House

Halvard Hotel

"Hotel was in a good location, 2 mins walk away from the main shopping promenade. Service was great from reception, housekeeping and breakfast crew. Only thing is the rooms are a bit dated, and could probably do with a refresh."

At Caledonia

"The hotel is very dated but clean. Shower was amazing ! Room was spacious with a separate dressing room. The out look from the windows wasn't good. We overlooked more windows on one side and a rock face on the other. There's a very small lift upto the rooms but steps upto the front door. It's a long walk to amenities. Plus we were doing the Manx Rally and talking to other competitors, we paid twice as much for the accommodation with NO breakfast, we're they paid less and got breakfast. There is a restaurant and bar in the hotel but it was never open for the duration of our stay."

The Town House

"Very clean if somewhat impersonal establishment. Would have got a 5 star if there had been heating. My wife & l found the apartment on the cool side. Never saw another person whole time we were there. Also, 11am checkout proved a tad tight. The extra hour until noon would have been very beneficial, to do some last minute shopping."

Kings' House

"Fantastic service and room, and breakfast was great. Highly recommend"

Arrandale House

"Very disappointing and misleading. My unfortunate experience is almost identical to Lois C’s September 2022. For many years I wanted to see the Manx Grand Prix on the IOM and coming from Australia this was going to be a major event for me. So after much research on the web I booked accommodation at Arrandale House Hotel on the IOM through Lauren and paid a deposit of £495 in November 2019 for 25-31 August 2020. Covid put an end to that , international travel was finished and the MGP was also finished for two years. As it was beyond my control I sought a refund of my deposit in May 2020, this wasn’t forthcoming and after a number of emails I was offered a 50% discount on my next booking given by Rose and described as “a gesture of goodwill “ , this I thought was better than nothing but of course it meant I had to rebook at Arrandale. In 2022 people were travelling again, so in February 2023 I naively rebooked Arrandale House to use my 50% credit so I could continue with my hope to witness the MANX GRAND PRIX in August. After explaining to the receptionist ( Scott) I had a credit that could be verified by the emails , he didn’t want to know about it or wish to follow this up. So again I naively paid the full deposit thinking that I would sort this small problem out when I got there in person with the email proofs in black and white on paper. They also wanted payment in full before I arrived, another red flag! When I finally met Scott, he was ever so pleasant but was simply dismissive of my claims and said that it was too long ago and that was that! Covid cost everyone, people lost wages , jobs , businesses, and sadly many lost their lives, Arrandale didn’t seem to lose anything at least from me , they got my initial deposit and then another accommodation fee , having promised in writing something different. I naively believed this. Accommodation report, the good and not so good ! The Good The position is very good. The unit was recently painted. The floor coverings were also new. The Not So Good All the fittings, taps and the like were well past their use by date. We booked two bedrooms and got one bedroom, with a sofa bed in the living room. The kitchen couldn’t fit the table, so it was in the living room, which was now a bed room. The kitchen utensils seemed to have come from a car boot sale . All old, in poor condition, and not matching. The kitchen floor had a one inch “ bounce”. The TV didn’t work as it wasn’t connected to the aerial ( now in a “ bedroom “ anyway ). We spent 5 weeks travelling around the UK and had a wonderful time and stayed at some great places , l have to say this definitely wasn’t one of them. "

Best Western Palace Hotel Casino

"This hotel was supposed to be a 4 star in would rate it 2 at best. All the carpets are threadbare very unclean the hotel is very outdated upon booking a asked both rooms to be near lift one not to bad the other was nearly at the other end only do rooms service every 3 days pretty bad for a 4 star will never stay again"