Yawan Zhixiang Hotel (Dongguan Dalang Branch) Reviews
Yawan Zhixiang Hotel (Dongguan Dalang Branch)
No.290 Changsheng South Road, Dalang Town, Dongguan, Guangdong, ChinaSee Hotel Details
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1 night
Guest Reviews
9.4/10
Outstanding
1964 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.4
Service9.4
Cleanliness9.4
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All reviews(1964)
Positive reviews(1944)
Reviews with photos/video(130)
Classy environment(65)
Friendly front desk staff(39)
Large rooms(20)
Convenient parking(20)
Near shopping area(15)
Perfect for business trips(14)
Well decorated(11)
Stayed multiple times(9)
Negative reviews(20)
king Li
Business 2-bed Room
Stayed in Dec 2024
Other
5 review
5.0/10
Posted on Jan 15, 2025
The hotel waiters all had expressionless faces. After getting the room card, I found the elevator myself and went up. Then, as soon as I entered the room to wash my hands, I heard a strange noise from an empty bag when I stepped on it, and a plastic bag was taken out from underneath. It was for girls' supplies. The room was quite dusty, so I found a stool to sit on, but it was dirty again and there was hair on it. When I lifted the quilt at night, it was torn and dirty, so I slept there. The next day, I took a toothbrush and brushed my teeth, but there was a boy's hair there. It was so disgusting and I couldn't accept it at all. This is the most truthful comment, and I didn't say I was deliberately criticizing this hotel, because that's how it is.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and comments! Thank you for your opinion. During your stay, the hotel was fully booked and there were many tourists. Please forgive us! We will strengthen the improvement of the hotel's hardware and software facilities and service quality. Yawan Smart Hotel will regularly maintain and update the room environment, equipment and public area facilities to ensure that every guest has a more comfortable and clean environment. I hope you will have a brand new experience when you visit next time! Looking forward to visiting again!
Guest User
Queen Room With City View
Stayed in Dec 2024
Couple
4 review
8.5/10
Very Good
Posted on Jan 22, 2025
Average soundproofing, beautiful lake view, affordable price, good service attitude
Original TextTranslated by Google
Response from Property: Dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of the guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! We sincerely look forward to your visit again!
Anonymous User
Superior Queen Room
Stayed in Oct 2024
Other
21 review
8.5/10
Very Good
Posted on Nov 6, 2024
The environment is OK, but the hygiene is a little poor, there is dust everywhere, it feels like it has not been lived in for a long time, and the attitude of the front desk staff needs to be improved.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your timely feedback. We hope that it has not affected your mood for this trip. We will strengthen the business training of our employees and we will continue to demand ourselves to be better and better. Please believe that we are willing to use the most enthusiastic, meticulous and warm service to create the most comfortable accommodation for you during your journey. Yawan Smart Hotel sincerely looks forward to serving you again!
Guest User
Business 2-bed Room
Stayed in Oct 2024
Family
11 review
8.5/10
Very Good
Posted on Nov 3, 2024
The decoration in the room is relatively new and still has a bit of a decorative feel. The corridor has windows but is not open for ventilation. The chair in the room was missing a wheel, but it had not been replaced. I almost fell down when I sat on it.
Original TextTranslated by Google
Response from Property: Dear Customer: Hello! It is our great honor every time you choose us, and we are delighted by your consistent support. Looking forward to seeing you again!
Guest User
Superior Queen Room
Stayed in Aug 2024
Traveling with friends
26 review
9.7/10
Amazing
Posted on Sep 27, 2024
The room is spacious, well-equipped with all the necessary facilities. The hygiene is also good. There is no obvious sign of uncleanliness inside. The environment is also good. It is opposite the business district and there are many delicious restaurants around. Because of the location and my window faces the road, there is a horn downstairs that is unpleasant to the ear.
Original TextTranslated by Google
Response from Property: Thank you very much for taking the time out of your busy schedule to give such a thoughtful and detailed review of our hotel. We can feel your slight regret from the review, and we are also sorry for this! Sincerely thank you for your opinions. The hotel has always been committed to guest satisfaction and has been working hard and persisting. We believe that if we think more about others and treat guests as family members, we will be able to win you more satisfaction with our sincerity. The hotel is a 24-hour artificial intelligence hotel. Different room types have different facilities, and there are more room types for you to choose from.
Guest User
Superior Queen Room
Stayed in May 2024
Business traveler
85 review
10/10
Outstanding
Posted on Jun 18, 2024
The transportation location is very convenient, the room is clean and tidy, the front desk service is warm and thoughtful, there are many food downstairs, and the key price is also suitable. It's pretty good. I will choose this place next time I come.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Response from Property: 尊敬的賓客,您好!非常感謝您選擇入住我們亞灣酒店並提出您的寶貴意見,因為酒店這邊有一排房間是靠近馬路的對於淺睡眠的顧客來説可能會有些許的噪音,您當時入住的時候是可以跟前台要求換一個安靜點的房間的,衞生的問題確實是我們疏忽了我們會反映給相關管理人員並且落實到個人,很抱歉沒能讓您擁有一個愉快的體驗,我們也真誠的邀請您再次光臨亞灣,一定會給您一個新的體驗,再次抱歉!