Pullman Doha West Bay

Nice views from the room and the receptionist were very friendly and upgraded me to a better room as it’s my first trip to Doha.

Pullman Doha – Incredible Service All Around Had an amazing stay at Pullman Doha, and what truly made it special was the outstanding staff throughout the hotel. The Executive Lounge team deserves a special mention—always welcoming, attentive, and genuinely kind. They remembered the little things and made each visit feel personal and relaxed. One of the best lounge experiences I’ve had. Also, huge appreciation to the Filipina waitress at BiCE—her warmth, professionalism, and attention to detail really stood out. She made every meal feel extra special. From front desk to housekeeping, everyone was polite and helpful. You can tell the entire team takes pride in what they do. Thank you, Pullman Doha—I’ll definitely be back!

Service at nearly every service point from security to front desk was incredibly unhurried even when there was no one in line. Also waited 1.5 hours at 5am for housekeeping to install and reinstall again (because the first install covered only 70% the window) blackout curtains that were at every other window panel except the one right next to the bed. Light still ended up shining directly on my face even after the 2nd install because the velcro that was supposed to fix the blackout curtain to the side wall was not installed. Toilet and tissue paper wasn’t replenished and I was on my period without any paper in the room. When the manager offered to send his compliments as an apology it just meant a bag of toilet rolls was left outside the door. Lounge access was not quite worth paying for as the food was pretty dismal, unless you’re just wanting beverages at odd times of the day, which was useful for me.

I really loved their service! We were there to celebrate my best friend’s birthday, and when the front desk found out, they arranged a room with a better view for us. Although we waited for over an hour, they made us feel very satisfied by letting us wait in the VIP lounge. The service was excellent, the view was beautiful, and the location was very convenient—several malls were within walking distance, and it was close to the metro. Definitely worth staying!

I had full board during off season. Not many guests, maybe that's why buffets offered limited selection.

I arrived at the hotel midnight, but the person in reception desk attended very fast and kind guidance.