Crowne Plaza Xinghai Dalian Reviews

Response from Property: Dear guest, we are delighted to hear that you are satisfied with our service. Your positive feedback is our greatest encouragement and support. We will promptly share your praise for our team member, motivating employees to provide more thoughtful service to guests. We always adhere to the true hospitality of Intercontinental Group to provide you with thoughtful services, making your stay enjoyable and unforgettable. We sincerely look forward to your visit to our hotel again in the near future.

Response from Property: Dear guest,Thank you for choosing the Crowne Plaza Xinghai Dalian and giving us your feedback. We do apologize for your unsatisfactory stay experience. We hope to have the another opportunity to provide you with a satisfactory stay experience and sincerely look forward to your visit again!

Response from Property: Dear guest,Thank you for choosing the Crowne Plaza Xinghai Dalian and giving us your feedback. We do apologize for your unsatisfactory stay experience. We hope to have the another opportunity to provide you with a satisfactory stay experience and sincerely look forward to your visit again!

Response from Property: 尊敬的賓客：感謝您的下榻與滿意點評，能夠憑藉洲際真正的待客之道贏得您的褒獎令我們深感榮幸。我們致力於為每一位賓客提供充滿真情實意的熱情款待，傳遞真正的待客之道。誠摯地邀請您再次光臨大連星海皇冠假日酒店，期待再次相遇。

Response from Property: Dear guest,Thank you for choosing the Crowne Plaza Xinghai Dalian and giving us your feedback. We do apologize for your unsatisfactory stay experience. We will share your feedback with our F&B team in time. We hope to have the another opportunity to provide you with a satisfactory stay experience and sincerely look forward to your visit again!

Response from Property: Dear guest, thank you for your valuable comments to our team. Your positive feedback is the greatest encouragement to us. We always adhere to the true hospitality of InterContinental Hotels Group to provide you with thoughtful services. We are looking forward to your visit again in the near future.

Response from Property: Dear guest, Thank you for your kind comments, we are delighted to hear that you enjoyed your stay at our hotel, especially your recommendation. I will share your compliments with our team. We look forward to welcoming you “home” soon. Rina ShaoGeneral Manager

Response from Property: Dear guest, Thank you for your good comments. Your positive feedback is our greatest encouragement and support. We always adhere to the true hospitality of Intercontinental Group to provide you with thoughtful services. we are looking forward to your visit again in the nearly future.

Response from Property: Dear guests: The romantic city, fashionable Dalian welcomes you! Seeing your detailed and heartwarming evaluation, we are full of touching and joy, and hereby express our sincerest thanks to you! The hotel is located in Xinghai Square, hoping to bring you more convenience. So stroll along the Malan River, encounter flocks of seagulls, cozy and romantic, and finally arrive at the lively Xinghai Square. We are very happy that you like this journey. The front desk team has always been committed to enthusiastic service. Upgrading the executive suite for you is to give you a more spacious and comfortable living experience. The dry and wet separated bathroom and double washbasin design in the suite are also designed to meet your diverse needs when you check in. The night view of Dalian city that you like is the unique charm of this city, and it is also the visual feast we hope to present to you through the room windows. We will continue to work hard to be perfect from service details to facility maintenance. Looking forward to your stay again, we will prepare more intimate services for you to accompany you to unlock more beauty. May you live a happy life and succeed in everything!

Response from Property: Dear guests: Welcome to the romantic and fashionable Dalian! We are very honored to surprise you on your wedding anniversary and thank you for your detailed and warm feedback! We are very pleased to know that the high-rise view, upgraded room layout and thoughtful service have added a romantic atmosphere to your anniversary! Your recognition of the room layout, sanitary conditions, decoration style and bedding comfort is the greatest encouragement to our team! Regarding the poor comfort of the pillow and the hygiene omissions of the washbasin, we will strengthen the details of the cleaning process in the future to prevent such situations from happening again. Thank you for your affirmation of the quick response of the front desk. Although the free breakfast cannot completely make up for the regret, we hope to convey our apology and sincerity. The breakfast category optimization suggestions you mentioned have been included in the catering improvement plan, and will combine the Crown brand standards with local characteristics to enrich the food selection. We are moved and motivated to get your evaluation of "full score for overall service"! Looking forward to more opportunities in the future to present you with a more perfect experience in every special moment or daily journey! I wish you and your lover happiness and success every year!

Response from Property: 尊敬的賓客：浪漫之都時尚大連歡迎您！非常感謝您選擇我們酒店並分享這段温暖的家庭旅居故事！得知三大家庭出行的住宿難題在我們帶沙發床的客房中迎刃而解，還能通過床圍、浴缸套等細節服務為小朋友打造安全舒適的環境，我們倍感欣慰！前台 Selina 能以熱情服務為您多送一份早餐、傳遞貼心關懷，正是我們 “以客為家” 理念的體現。雖然小童樂園周內暫未開放略有遺憾，但您對員工服務、交通便利性（開車十分鐘至星海廣場）及周邊太原街美食、早市的喜愛，讓我們深感榮幸！這些來自生活煙火氣的便利，也是我們希望為賓客呈現的旅居温度～您的 “以後還會住這裏” 是對我們最大的認可！我們已將小童樂園開放時間優化建議記錄在案，未來會探索更靈活的運營方式。期待下次重逢時，能為您和家人解鎖更多親子驚喜，繼續守護每一段温馨旅程！祝您闔家歡樂，常伴美好！

Response from Property: 尊敬的賓客：浪漫之都時尚大連歡迎您！感謝您選擇我們酒店並分享入住體驗！能憑藉優越的地理位置和高層客房的絕美視野為您帶來便利與享受，我們倍感榮幸！雖遇大霧稍顯遺憾，但也為旅途增添了別樣的朦朧詩意～您對設施舒適度的認可，是我們持續提升的動力。期待下次天晴時，能邀您共賞更壯闊的窗外美景！祝您旅途順遂，萬事勝意！

Response from Property: 尊敬的賓客：浪漫之都時尚大連歡迎您！萬分感謝您選擇入住我們酒店，並如此細緻地分享您的入住體驗！能得到您對洲際品牌及我們酒店的認可，我們深感榮幸！47 樓大床房的璀璨夜景能為您帶來視覺享受，服務團隊提前致電溝通需求的用心，還有寬敞舒適的房間佈局、智能安全的機器人送物服務，這些能得到您的稱讚，讓我們倍感鼓舞！對於枕頭未能滿足您的睡眠需求，我們深表歉意。您的反饋對我們至關重要，我們後續會積極改進，確保每位客人都能擁有舒適的休憩體驗。同時，也感謝您温馨提醒其他賓客關於小冰箱飲品收費的細節，您的貼心讓我們倍感温暖！您的 “還會再次入住” 是對我們最大的褒獎！我們將持續以高標準打磨服務與設施，期待下次重逢時，用更完美的體驗回饋您的信賴！祝您生活如這夜景般絢麗，萬事皆順意！

Response from Property: 尊敬的賓客：浪漫之都時尚大連歡迎您！萬分感謝您的用心推薦與真誠好評！得知您和同行夥伴對酒店設計讚不絕口，體驗感滿分，我們無比欣喜！前台員工王靜怡能靈活協調，為寶寶開放小童樂園，傳遞温暖與關懷，這正是我們服務的初心。您的鼓勵是我們前進的動力，我們會持續優化細節，讓每一處設計、每一項服務都能為賓客帶來驚喜。期待您常攜家人朋友歸來，解鎖更多美好體驗！祝您闔家幸福，萬事順遂！