Crowne Plaza Xinghai Dalian Reviews

Response from Property: 尊敬的賓客：浪漫之都時尚大連歡迎您！感謝您選擇入住我們酒店，並分享您的入住體驗！很高興得知您對40樓房間的視野、佈置以及早餐感到滿意。您的認可是對我們團隊最大的鼓勵，特別是您提到的工作人員友好服務，我們會將這份表揚傳達給全體員工。得知您在入住期間遇到了一些不完美之處，我們深感歉意。您的舒適體驗始終是我們最重視的。我們已將您反饋的問題詳細記錄並立即改進，期待您的再次光臨，我們將繼續為您提供舒適的入住體驗！祝您旅途愉快！

Response from Property: 尊敬的賓客：浪漫之都時尚大連歡迎您！感謝您選擇入住我們酒店並分享如此細緻的入住體驗！您的反饋對我們持續提升服務質量至關重要。特別感謝您對早餐品質和客房景觀的讚賞！我們的廚師團隊每天都會精心準備融合本地特色與國際風味的美饌，很高興這些用心得到了您的認可。從客房俯瞰城市天際線的獨特視角，確實為入住體驗增添了不少浪漫色彩，您的細膩與品味讓我們深感您是一位深諳城市度假之道的旅行行家，能夠給您帶來一次滿意的體驗，我們倍感喜悦。關於泳池體驗，我們已記錄您的建議，並將持續優化服務細節。期待能夠與美好的您再次相遇在星海灣畔！祝您生活愉快，旅途精彩不斷！

Response from Property: Dear guest, we are delighted to hear that you are satisfied with our service. Your positive feedback is our greatest encouragement and support. We will promptly share your praise for our team member, motivating employees to provide more thoughtful service to guests. We always adhere to the true hospitality of Intercontinental Group to provide you with thoughtful services, making your stay enjoyable and unforgettable. We sincerely look forward to your visit to our hotel again in the near future.

Response from Property: Dear guest,Thank you for choosing the Crowne Plaza Xinghai Dalian and giving us your feedback. We do apologize for your unsatisfactory stay experience. We hope to have the another opportunity to provide you with a satisfactory stay experience and sincerely look forward to your visit again!

Response from Property: Dear guest,Thank you for choosing the Crowne Plaza Xinghai Dalian and giving us your feedback. We do apologize for your unsatisfactory stay experience. We hope to have the another opportunity to provide you with a satisfactory stay experience and sincerely look forward to your visit again!

Response from Property: 尊敬的賓客：感謝您的下榻與滿意點評，能夠憑藉洲際真正的待客之道贏得您的褒獎令我們深感榮幸。我們致力於為每一位賓客提供充滿真情實意的熱情款待，傳遞真正的待客之道。誠摯地邀請您再次光臨大連星海皇冠假日酒店，期待再次相遇。

Response from Property: Dear guest,Thank you for choosing the Crowne Plaza Xinghai Dalian and giving us your feedback. We do apologize for your unsatisfactory stay experience. We will share your feedback with our F&B team in time. We hope to have the another opportunity to provide you with a satisfactory stay experience and sincerely look forward to your visit again!

Response from Property: Dear guest, thank you for your valuable comments to our team. Your positive feedback is the greatest encouragement to us. We always adhere to the true hospitality of InterContinental Hotels Group to provide you with thoughtful services. We are looking forward to your visit again in the near future.

Response from Property: 尊敬的賓客：浪漫之都時尚大連歡迎您！非常開心得知您對我們的服務滿意，您的好評是對我們最大的鼓勵與支持。我們始終秉承洲際集團真正的待客之道為您提供貼心服務，讓您的入住愉快而難忘。誠摯期待您在不久的將來再次光臨我們的酒店，期待與您再次相聚，祝您生活愉快，萬事勝意！

Response from Property: Dear guest, Thank you for your kind comments, we are delighted to hear that you enjoyed your stay at our hotel, especially your recommendation. I will share your compliments with our team. We look forward to welcoming you “home” soon. Rina ShaoGeneral Manager

Response from Property: Dear guest, Thank you for your good comments. Your positive feedback is our greatest encouragement and support. We always adhere to the true hospitality of Intercontinental Group to provide you with thoughtful services. we are looking forward to your visit again in the nearly future.

Response from Property: Dear guests: The romantic city, fashionable Dalian welcomes you! Seeing your detailed and heartwarming evaluation, we are full of touching and joy, and hereby express our sincerest thanks to you! The hotel is located in Xinghai Square, hoping to bring you more convenience. So stroll along the Malan River, encounter flocks of seagulls, cozy and romantic, and finally arrive at the lively Xinghai Square. We are very happy that you like this journey. The front desk team has always been committed to enthusiastic service. Upgrading the executive suite for you is to give you a more spacious and comfortable living experience. The dry and wet separated bathroom and double washbasin design in the suite are also designed to meet your diverse needs when you check in. The night view of Dalian city that you like is the unique charm of this city, and it is also the visual feast we hope to present to you through the room windows. We will continue to work hard to be perfect from service details to facility maintenance. Looking forward to your stay again, we will prepare more intimate services for you to accompany you to unlock more beauty. May you live a happy life and succeed in everything!

Response from Property: Dear guests: Welcome to the romantic and fashionable Dalian! We are very honored to surprise you on your wedding anniversary and thank you for your detailed and warm feedback! We are very pleased to know that the high-rise view, upgraded room layout and thoughtful service have added a romantic atmosphere to your anniversary! Your recognition of the room layout, sanitary conditions, decoration style and bedding comfort is the greatest encouragement to our team! Regarding the poor comfort of the pillow and the hygiene omissions of the washbasin, we will strengthen the details of the cleaning process in the future to prevent such situations from happening again. Thank you for your affirmation of the quick response of the front desk. Although the free breakfast cannot completely make up for the regret, we hope to convey our apology and sincerity. The breakfast category optimization suggestions you mentioned have been included in the catering improvement plan, and will combine the Crown brand standards with local characteristics to enrich the food selection. We are moved and motivated to get your evaluation of "full score for overall service"! Looking forward to more opportunities in the future to present you with a more perfect experience in every special moment or daily journey! I wish you and your lover happiness and success every year!

Response from Property: Dear guests, welcome to the romantic and fashionable city of Dalian! Thank you so much for choosing our hotel and sharing this heartwarming family trip story! We're delighted to learn that our rooms with sofa beds easily accommodate a family of three, and that they've even created a safe and comfortable environment for the children with details like bed rails and bathtub covers. Selina, the front desk staff, warmly welcomed us with an extra breakfast, demonstrating her thoughtful care and hospitality, truly embodying our "treat your guests like home" philosophy. While we're disappointed that the children's playground is temporarily closed during the week, we're deeply honored by your appreciation for the staff, the convenient transportation (a ten-minute drive to Xinghai Square), and the nearby Taiyuan Street food and morning market. These everyday amenities are the warmth we strive to provide our guests. Your "I'll stay here again" is a testament to our commitment! We've taken note of your suggestions for optimizing the playground's opening hours and will explore more flexible operating methods in the future. We look forward to seeing you again, unlocking more family-friendly surprises for you and your family, and continuing to cherish every heartwarming journey! I wish you and your family happiness and always be in good health!