Dali Lark ·WinTree holiday hotel Reviews

Response from Property: 尊敬的客人。能為您帶來愉快的入住體驗是我們的榮幸。您的認可是我們不斷追求卓越服務的動力，我們將繼續努力，為每一位客人提供更加貼心和難忘的體驗。

Response from Property: Dear guests, it is our honor to bring you a pleasant stay. Your recognition is our motivation to continuously pursue excellent service. We will continue to work hard to provide every guest with a more intimate and unforgettable experience.

Response from Property: Dear guests, it is our honor to bring you a pleasant stay experience. Your recognition is the driving force of our continuous pursuit of excellent service. We will continue to work hard to provide every guest with a more intimate and unforgettable experience. Thank you for your recognition of our team! Your affirmation is the greatest encouragement for our staff. We will continue to uphold enthusiasm and professionalism to provide every guest with a home-like service. Each room of Yunlark is carefully designed, combining the style of simple modern and Chinese natural elements, with soft lighting, warm wooden decorations and large viewing windows, allowing you to enjoy the beauty of mountains and rivers in a comfortable environment. Dyson hair dryers, King Koil mattresses, Marshall audio, appelles washing and other luxurious bedding, modern bathroom facilities and meticulous details create the comfort and warmth of home for you. Welcome home, this is your ideal home to relax and enjoy your time.

Response from Property: {The negative review has been successfully appealed and no points are counted! }Dear guest, thank you sincerely for choosing Skylark Hotel. Your arrival is an honor for Skylark Hotel. It is a pity that the check-in process did not meet your psychological expectations. The Skylark management expresses its sincerest apologies to you. Our omission, you have already made a reservation, but you were mistaken for an offline guest and were asked to pay a deposit. On the surface, this is a problem in our work connection, but in essence, our reception staff failed to treat everyone who walked into Skylark equally. The management feels deeply guilty for this. Everyone who enters Skylark should be fully treated with courtesy, which is our service concept. Obviously, you did not feel unconditionally respected. Please believe that this is just an individual case. After we realized this, we specially arranged a dedicated butler to take care of your family. During your stay, we tried our best to make up for the negative psychological impact of this incident on you. You have experienced what happened afterwards, and it is provided to you free of charge according to your request: making a double afternoon tea exclusively for you at 8 o'clock in the evening, the butler ran to buy children's slippers for your children, and delivered various meals to the guest room more than a dozen times. The butler always listened attentively to the needs of your family at any time. Because he wants to make a change for you. We are well aware that every guest who chooses Skylark has high expectations of us and expects us to show courtesy and respect. This is also Skylark's mission. Perfection is difficult, but we are willing to give it a try. Dear guests, the management attaches great importance to your feedback. We have retrained the team to ensure that similar things will not happen again. At the same time, we value employee service very much with the purpose of conveying care, warmth, emotion and personalized service, and presenting a beautiful accommodation experience. In addition, the management sincerely asks you to accept the hotel's invitation to become a distinguished member of the hotel. So that we can have the opportunity to serve you again. We are well aware that all guests who enter Skylark are our parents who provide us with food and clothing. I wish you and your family a happy Chinese New Year. -Your Skylark Management

Response from Property: Thank you for taking the time to share your stay. We regret that we have not been able to fully meet your expectations and apologize for the issues you have mentioned. The Cloud Bird team is always committed to providing the most courteous service and comfortable environment to each guest. Since receiving your feedback, we immediately launched a self-examination and self-examination. But as long as there are surveillance cameras and WeChat chat history, I think we need to make an explanation. 1: Regarding not taking the gift box for you, our surveillance shows that you have checked in at 12:21. After checking in, our butler Jing Tian helped you get your luggage and sent you into the guest room. 2: According to our monitoring, at 12:43 on June 1, you left the room. At 12:55, our cleaner entered the guest room to clean you up, and at 12:59 our cleaner walked out of the guest room with the garbage in his left hand and the cloth you used in his right hand. 12:59:30 Our room enters the room again with disposable slippers, tissues and other disposable items to add disposable items for you. At 1:02, our cleaning staff entered the guest room with new towels and bath towels waiting for the cloth to add new cloth for you. 3: Regarding the disbandment of the service group before the guests leave, we will dissolve our service group after the guests check out, but before the disbandment we also have a reminder that the guest group is disbanded but if there are any problems, you can still contact us on WeChat at any time. 4: About the pick-up arrangement, according to the WeChat chat history shows, you filled out the pick-up message for pick-up time: 5 pm. As a result, our housekeeper arranged for a driver to pick you up, and the final 80 yuan pick-up cost caused by the mistake was also borne by the store. Finally when you left, we also arranged free drop-off again. 5: You asked if you can delay check-out, our check-out time is 12:00 noon, but you have a need for late check-out, if we have other guests who need to stay that day, we will give you a maximum delay of check-out until 1 pm, because the suite is 70 or 80 square meters, we do need more than an hour to do good hygiene, we think you can understand. We did have a guest book this room that day, and if you have any questions, we can provide the platform order, as well as our back-office registration history for your review. 6: About our price, our off-season pricing is 500-1000, you two booked our family suite, family suite around 1000 yuan, can accommodate four people, indeed not suitable for couples. We hereby also recommend that family and friends traveling for two book our queen room as well as twin room to avoid wasting resources. All of the above content, there are videos as well as WeChat chat history platform logs for all family members who have questions to review. Of course, no matter what happens, we always make you feel displeased, this is undeniable, we will deeply reflect on our service vulnerabilities, improve the service level of our team, and hope you have the opportunity to visit Yunque again, and finally wish you a happy life and everything goes well. ----------------------- Sincerely: All colleagues of Dali Yunque

Response from Property: Dear guest, thank you for your recognition of our environment. Under the Cangshan Mountain, we hope that every guest can feel the tranquility and beauty of nature. Our homestay is a ten-minute walk from the ancient city Cangshan Gate and close to March Street, making it convenient for travel. We are very sorry that you encountered some problems during your stay. We will definitely reflect on it seriously and actively improve it to ensure that you and other guests have a more pleasant and comfortable stay experience. I wish you a happy life.

Response from Property: 尊敬的客人，感謝您的選擇，能為您帶來愉快的入住體驗是我們的榮幸。您的認可是我們不斷追求卓越服務的動力，我們將繼續努力，為每一位客人提供更加貼心和難忘的體驗。我們深知，旅途的意義在於去遠方吸收新的靈氣，正如“山水有相逢”，在蒼山的懷抱中，我們為您打造一個如家般温馨的私密空間，讓您在“大隱隱於市”的寧靜中感受與自然和心靈的温暖重逢。秉承創始人“尊重自然、關愛客人”的價值觀，我們提供貼心的管家服務、精心設計的旅程安排，以及無微不至的每一刻關懷。雲雀的每間客房都精心設計，融合簡約現代與中式自然元素的風格，搭配柔和的燈光、温暖的木質裝飾和大面積觀景窗，讓您在舒適的環境中盡覽山水之美。戴森吹風機、金可兒床墊、馬歇爾音響、appelles洗護等豪華床品、現代化衞浴設施與細緻入微的細節，為您營造家的愜意與温馨。歡迎回家，這裡是您放鬆身心、靜享時光的理想歸宿。

Response from Property: 尊敬的客人。能為您帶來愉快的入住體驗是我們的榮幸。您的認可是我們不斷追求卓越服務的動力，我們將繼續努力，為每一位客人提供更加貼心和難忘的體驗

Response from Property: 尊敬的客人，感謝您的選擇，能為您帶來愉快的入住體驗是我們的榮幸。您的認可是我們不斷追求卓越服務的動力，我們將繼續努力，為每一位客人提供更加貼心和難忘的體驗。我們深知，旅途的意義在於去遠方吸收新的靈氣，正如“山水有相逢”，在蒼山的懷抱中，我們為您打造一個如家般温馨的私密空間，讓您在“大隱隱於市”的寧靜中感受與自然和心靈的温暖重逢。秉承創始人“尊重自然、關愛客人”的價值觀，我們提供貼心的管家服務、精心設計的旅程安排，以及無微不至的每一刻關懷。雲雀的每間客房都精心設計，融合簡約現代與中式自然元素的風格，搭配柔和的燈光、温暖的木質裝飾和大面積觀景窗，讓您在舒適的環境中盡覽山水之美。戴森吹風機、金可兒床墊、馬歇爾音響、appelles洗護等豪華床品、現代化衞浴設施與細緻入微的細節，為您營造家的愜意與温馨。歡迎回家，這裡是您放鬆身心、靜享時光的理想歸宿。

Response from Property: 尊敬的客人。能為您帶來愉快的入住體驗是我們的榮幸。您的認可是我們不斷追求卓越服務的動力，我們將繼續努力，為每一位客人提供更加貼心和難忘的體驗。

Response from Property: 尊敬的客人，感謝您的選擇，能為您帶來愉快的入住體驗是我們的榮幸。您的認可是我們不斷追求卓越服務的動力，我們將繼續努力，為每一位客人提供更加貼心和難忘的體驗。非常感謝您的推薦！您的支持是對我們最大的肯定。我們將一如既往，用心服務，為每一位客人提供難忘的入住體驗。期待未來能再次為您創造更多美好回憶！

Response from Property: 尊敬的客人，能為您帶來愉快的入住體驗是我們的榮幸，您的認可是我們不斷追求卓越服務的動力，我們將繼續努力，為每一位客人提供更加貼心和難忘的體驗。

Response from Property: 尊敬的客人，感謝您的選擇，能為您帶來愉快的入住體驗是我們的榮幸。您的認可是我們不斷追求卓越服務的動力，我們將繼續努力，為每一位客人提供更加貼心和難忘的體驗。雲雀的每間客房都精心設計，融合簡約現代與中式自然元素的風格，搭配柔和的燈光、温暖的木質裝飾和大面積觀景窗，讓您在舒適的環境中盡覽山水之美。戴森吹風機、金可兒床墊、馬歇爾音響、appelles洗護等豪華床品、現代化衞浴設施與細緻入微的細節，為您營造家的愜意與温馨。歡迎回家，這裡是您放鬆身心、靜享時光的理想歸宿。

Response from Property: 尊敬的客人，感謝您的選擇，能為您帶來愉快的入住體驗是我們的榮幸。您的認可是我們不斷追求卓越服務的動力，我們將繼續努力，為每一位客人提供更加貼心和難忘的體驗。雲雀的每間客房都精心設計，融合簡約現代與中式自然元素的風格，搭配柔和的燈光、温暖的木質裝飾和大面積觀景窗，讓您在舒適的環境中盡覽山水之美。戴森吹風機、金可兒床墊、馬歇爾音響、appelles洗護等豪華床品、現代化衞浴設施與細緻入微的細節，為您營造家的愜意與温馨。歡迎回家，這裡是您放鬆身心、靜享時光的理想歸宿。