Hanting Properties in Dali City

The room was quite clean, but the vanity design was inefficient; water easily spilled out, and my toiletries bag either got wet on the counter or there was nowhere to put it. The hotel toiletries were only in a resealable bag, containing just a toothbrush and toothpaste, and there were no hand towels on the vanity! The experience wasn't great! Furthermore, the service was unsatisfactory. After entering the room, I called the front desk and learned they didn't have a crib. Since I have a 2-year-old who doesn't sleep well and I was worried about him falling out of bed, I wanted to upgrade the room by paying the difference. However, they refused the upgrade, saying I had used the vanity (washed my hands upon entering) and sat on the bed, and the housekeeping staff had already left. They said they would change the room and couldn't resell it, and even suggested I book another room. As a regular member of Huazhu Hotels Group, I can understand, but I can't! This outcome was definitely unsatisfactory!

I usually don't bother with reviews, but this place was such a great experience! 1. Excellent service. The front desk staff helped with my luggage, and if there were extra rooms available, they let me choose. Every staff member at the front desk was incredibly helpful! 2. Excellent laundry service. The cleaning lady brought the laundry to my door and dried it. 3. Good breakfast, including local specialties like rice noodles. 4. Excellent accommodation experience, very quiet and comfortable! 5. Great location, very close to the cable car and the old town!

Because I needed to wait for the train at night, I set an hourly room to change clothes. The hotel is about five minutes away from Dali Station. It is super convenient. I troubled the front desk lady to arrange a location close to the laundry room. I gave us a free upgrade. The room was super clean and tidy. The bedding was soft. When I left, the little brother at the front desk also helped with the luggage. The staff at the front desk were super warm and caring! Draw a perfect end to our trip to Dali ～

The hotel is right next to the ancient city of Dali. There are many shops on the opposite side of the small electric walk. The hotel is in a small yard. Sleeping at night is very quiet. Everything is fine. We are on the second floor. The washing machine dryer does not need to go to the first floor. It is very convenient. It is that the breakfast is a bit late. The location of the breakfast room is insufficient, but the front desk staff also attaches great importance to our opinions. It is an apology and a variety of souvenirs. It is not easy to work. The hotel management, rather than pressure the front desk, is better to really consider the problem from the perspective of consumers to solve the problem to improve the customer's stay experience. Now it is not easy to earn money or give a good review.

The hardware and software of Hanting Hotel have improved. Entering the hotel has a warm feeling, the service desk staff is dressed at a glance, the attitude is warm, and the efficiency is enhanced. The room was cleaned in time, and the robot service was added, and everyone was happy. The breakfast taste also improved significantly. This hotel is located in the bustling area of Dali. Convenient transportation is an advantage. There is a BUS station at the door. It is also convenient to take a taxi. It is not far from the high-speed rail station.

Opposite the hotel is Erhai Lake, and less than 100 meters next to it is Erhai Park. There are places to eat if you go west, and transportation and dining are very convenient. Before coming, the lady at the front desk called to remind you that there may be noise from the road in the terrace room, and the room is equipped with I had ear plugs, but luckily I didn't use them. Open the window of the terrace room and you can see the sea, and the scenery is also very good.

Huazhu Hotels is the top choice for travel! We happened to find a newly opened Hanting Hotel in the city center this time. It was incredibly clean and cozy, and the receptionist was super enthusiastic and energetic! She recommended many hotels to us, and the breakfast rice noodles were absolutely delicious!

Thank you for the wonderful stay. The service was very good, and I would especially like to thank the receptionist on the afternoon shift yesterday for being incredibly helpful and kind. The breakfast was good, the room was clean, and the facilities were nice and sufficient for a one-night stay. Everything was comfortable and well organized. I will definitely come back again and would happily recommend this hotel to others. Thank you once again for the great hospitality. 感谢您给我一次非常愉快的入住体验。服务非常好，特别想感谢昨天午后班的前台接待人员，非常热心和友善地提供了帮助。 早餐很好，房间干净整洁，各项设施也很完善，对于一晚的住宿来说非常舒适且足够使用，一切都安排得很好。 我一定会再次入住，也很乐意向其他人推荐这家酒店。再次感谢你们的热情款待。