"Excellent hotel with friendly helpful staff and good facilities"

"Clean room with a good breakfast and polite staff"

"Tiny room without sufficient space for luggage. Toilet seat was wobbly, shower door had a gap. But at least the water was consistent and hot."

"We had a brilliant experience. This is well kept, spacious, the family room we shared had a bonus hand basin and everything was clean. The staff were friendly and worked so hard. We loved the community ethos and I met some interesting people while cooking in the kitchen. Beware midges inside as I did get bitten when I relaxed my midge protection after showering! Really recommend this place "

"There is a cool refrigerator"

"Our second stay in this very welcoming guest house. Our room was comfortable and well equipped, with an excellent en-suite shower room. Breakfast was exceptional, and service friendly and helpful. John let us charge our electric car on his charge point (for cost, so he makes no profit on this). The bird life outside the breakfast room is a delight, and we were thrilled to watch red squirrels. We are sure to return."

"Clifton Cottage was our overnight destination when walking on the West Highland Way September 11, 2025 . It will be a memory dear to our hearts forever as they were the warmest, most personable and entertaining couple that we met along the way. They both went out of their way to make us comfortable and help sort out some transportation issues we were having due to a knee injury. Carmen made the best porridge either of us has ever had and has set the bar high for us to achieve once at home. Many thanks from Sandra and Don, Canada"

"Came as guests...left as friends If your looking for a warm genuine welcome where nothing is too much trouble then look no further, other than to make a note of their number. We have been to many hotels and guests houses during our lifetime, however never met a couple's hosting ability like Veronica and Collins. From the moment their door opens you are greeted with 2 beaming smiles and a warm welcome. On entering you are instantly taken care of which is really appreciated after a long drive. You are shown and orientated to your room with all the important features highlighted such as breakfast room and menus, ensuite bathroom and refreshments all of which allows you to relax and start to unwind, just like you would if you were kicking back at home. Both Veronica and Collin have extensive knowledge of the area and share it generously with you. They intuitively direct you to what restaurants are available that evening, which is extremely valuable especially towards the end of the season. Even though you could be staying in a full guesthouse, the experience Veronica and Collin provides you with makes you feel like your the only ones there. You almost feel surprised in seeing other guests at breakfast. This must be because the other guests are so well catered for (by the hosts) you just don't hear them until you see them at breakfast the next day. We have had the pleasure in coming to Craig Bank Guest house for a number of years now and Veronicas and Collins consistent high standards in every aspect of hospitality means we have found our 'traveling home'. We know that in spending a night here we are guaranteed a good night's sleep, waking up feeling refreshed, washed with a full tum ready for the onward journey. Veronica and Collin are an amazing duo who take such pride in their work and genuinely care about your stay. Other establishments both large and small could learn alot from these guys as they seam to get a lot of repeat custom, which suggests to me it's in how they execute their delivery...leaving people wanting more. Nevermind X factor these people have the 'Unique Factor' thank you both for the most amazing stays and we will look forward to many more in our 'traveling home'."