"We were visiting south Italy and our flights had an overnight stay in Rome. I ended up booking a room at Villa Alma for the night as it is close to the airport. The taxi from the airport dropped us at the entrance to the street instead of driving us to the front of the building. The driver was also rude and dismissive. It was late when we arrived. So about 10:30pm. Normally check in to Villa Alma closes at 9pm but the owner (Opi??) was waiting for us outside to guide us to the building. Since the taxi did not take us all the way to the door, we were not clear which building to go to but Opi waiting for us outside really helped. Opi was furious that the taxi driver was rude and also made us walk. When we told him what we paid for the ride, he told us he overcharged us and that was wrong. He said he was planning to go to the airport in the morning so he could drop us off as well. We went for a walk and had dinner. This is a nice neighborhood with a canal running through it. It has bridges over it. The view is nice. Also there are plenty of restaurants and bars open in very easy walking distance. We enjoyed our walk a lot. It seems this neighborhood has some festivals in summer so it might be good to go back. Anyway the room was clean, smelled good, well maintained and overall pleasant. We stayed at the room in the first floor (half a flight of walk up) Opi had a breakfast ready for us when we got up in the morning. He had juice, filled croissants, yogurt, coffee, tea etc. Overall I would say the breakfast was nice. He ended up driving us to the airport (along with somebody who works there) as he promised and refused to take money to make up for the bad treatment we had by the taxi driver the night before. We insisted but he refused it. Such a nice guy who made us feel good and happy to meet him. In general I prefer to not to write negative only reviews. But I made sure to write when somebody goes above and beyond. So in general this stay was definitely a good one."

"For my wife Maria Cristina's birthday, I chose a weekend with a couple of friends, and it couldn't have been more perfect! We had a great time and relaxed, thanks also to the great professionalism of the staff. We have already booked our holidays at the Deville for the end of June."

"We have had a lovely week at Poiano. Myself, husband and twin girls aged 15. We went self catering so can not comment on the food, We found 4 gorgeous restaurants all within a 5-10 minute walk outside Poiano. Highly rate all of them but La Laterna was our favourite. We enjoyed the spa (they do family hour for €5 per person) all 4 of us also had the most gorgeous massage. The apartments are dated but very clean and the beds are so comfortable. The pool area is huge and we never had trouble getting sunbeds no matter what time we went. There is a shuttle bus taking you into Garda every 30 mins and return is the same. We never had a problem getting the bus I believe there were 2 running whilst we were there. We did swimming and Tennis but there is also football, Golf, Paddle ball, there is a kids club and pool activities throughout the day. There is a limited shop which is only open 8am-10am (it could really do with opening for a couple hours in an afternoon as well in my opinion). Absolutely everything is billed to your room (drinks, tennis, spa, food) absolutely everything so keep your receipts so you can go through the itemised bill you get when you check out, ours was spot on. The location and views are fantastic. All in all we have had a fantastic week and would definitely return."

"The services are the best and the food was exquisit. Splendid view and ambiental music creat an unique experience. If you get in the zone, you should not miss it. The meniu gives you the opportunity to delight your taste buds and you ll be amazed of the deserts taste also."

"Excellent choice for a quiet and relaxing stay. We loved the rooms, the overall ambient of the hotel and the grounds. The agriturismo right next to it (neighbouring property) is a real added bonus. It's also perfect distance from the busy/touristy lake-Garda towns, close enough to explore them but far enough to really relax. "

"What a fabulous hotel. The attention to detail was spot on and made a wonderful stay fantastic. The staff were exceptional and would do anything to make our stay fabulous. Massive thanks to the reception and bar staff who were amazing."

"The place where the hotel was, was like a heaven. The hotel room were big enough for people of 5. All tho 1 of the beds was broken when we got there, the whole experience was quite nice!"

"The location, staff, breakfast every thing was excellent highly recommended easy access too most popular places."

"Excellent location, great view on lake Garda, pool was very clean with pleasant water temperature, the apartments are big enough and very clean with all the necessary things. We even had two refrigerators"