"I book this resort for a getaway for my mom and her friend. AND she love it very much. She mentioned that the staff were very friendly. Only thing she wish for was for them to have more Jamai an authentic food."

"I had to go to a business conference outside the Montego Bay area in late April. Hotel options were few because the area was still recovering from Hurricane Melissa, which struck Jamaica in October 2025. And I was fortunate enough to stay at this guesthouse while in the area, which was very close to the conference venue (a fancy local resort that survived the hurricane). There is no business district nearby, but the guesthouse offered meals, transportation and other incidentals in addition to accommodations. I slept like a baby. It is very quiet in this area, so rest came easy. It feels remote, but it is really just a few minutes from a major road. The ocean breeze kept my suite cool at night. And the swimming pool allowed me to cool off relaxedly in the afternoon. Ms. Joyce, who owns the place, and her son David took care of everything. And her traditional Jamaican cooking is amazing! I would enjoy staying here again."

"We recently stayed at Royalton Blue Waters Hideaway in a Diamond Club category room and honestly had such a great experience! We were a little hesitant to book since the resort had just reopened in mid-September after the hurricane, but we decided to take a chance and we’re so glad we did. The resort was beautiful, clean and well maintained. The food was good, the drinks were great, and overall we had such a relaxing and enjoyable vacation. We would definitely stay here again. The biggest shoutout has to go to our butlers, Demar and Dan. They were absolutely amazing! They were so attentive, responsive and genuinely went above and beyond for us throughout our entire stay. They were both so sweet and made us feel very well taken care of. They really went out of their way to make our vacation special and definitely made our stay more memorable. We couldn’t have asked for better butlers everyone should request them! Along with Demar and Dan (Dan the man) we also want to give a shoutout to Nabraska, Wade and Javaughn at the bars. They were all amazing, super friendly and always made sure we were taken care of. Great service and great personalities! Overall, we had a wonderful vacation and are really happy we decided to give the resort a chance. We would absolutely come back and would recommend it to others, especially if you’re considering staying here after the reopening!"

"The food was a bit salty for persons with hypertension. Not sure how you can get rid of the big stones in the beach. Entertainment was good."

"I’ve been travelling to Jamaica regularly since I was 7 years old and, over the years, I’ve stayed at many different properties across the island. So, I feel I have a pretty good idea of what makes a Jamaican holiday special. I’ll be honest — I was very apprehensive about staying at Riu Palace Aquarelle. We had previously stayed at another Riu property in Jamaica and, unfortunately, didn’t enjoy the experience. However, Aquarelle completely changed my opinion. This resort was a 10/10! 🇯🇲❤️ From the moment we arrived, we received such a warm welcome from the reception team. Kashawn, who checked us in, was absolutely brilliant — friendly, welcoming and informative. He got our holiday off to a fantastic start. The hotel itself was spotlessly clean. The grounds, corridors, bars and restaurants were all beautifully maintained. Everywhere you went, the resort was clean and looked after to a very high standard. 🛏️ Beautiful, Spotlessly Clean Rooms Our room was beautiful, comfortable and kept spotlessly clean throughout our stay. Housekeeping always did a fantastic job, and our room was cleaned at a reasonable time each day, which was really appreciated. It was lovely to return to a fresh, tidy room after spending time enjoying the resort. 🌟 A Special Mention for Natasha I have to give a huge shout-out to Natasha, the Guest Services Manager. Natasha was absolutely brilliant throughout our stay. She was outgoing, friendly, approachable and completely on the ball with everything we needed. Nothing was ever too much trouble, and she genuinely made us feel looked after. An absolute credit to the resort! 🎉 The Entertainment Team – THE BEST! The entertainment team deserve a massive mention. Miguel — star of the show, hands down! ⭐ Alongside Shavoy, he was absolutely top-class from the very beginning of our holiday right through until the moment we left. Their energy, enthusiasm and interaction with guests were fantastic. They worked incredibly hard and created such a brilliant atmosphere around the resort. I can honestly say that the entertainment at Riu Palace Aquarelle is the best I have ever experienced at a resort. Miguel and Shavoy — you both absolutely smashed it. You made our holiday even more memorable, and your hard work definitely didn’t go unnoticed! 🍹 Fantastic Staff The staff throughout the resort were brilliant. Everyone was friendly, polite and happy to chat when passing. Nothing ever seemed to be too much trouble. A special mention goes to Mickalia from the Sports Bar. Thank you for all your hard work, your constant smiles and your fantastic work ethic. You were always working hard while still making guests feel welcome. I also have to mention Britney Mathews, one of the waitresses. I actually knew Britney from another resort, so it was lovely to see her again. Seeing how happy she is here was brilliant, and it was so nice to reconnect with her. Britney’s hard work certainly never goes unnoticed. It was a pleasure seeing you aga"