Xuefu Jiayuan Hotel

Hotel Mel . You I booked an 8 night stay at the Xuefu Jiayuan Hotel. We arrived 15 June in the afternoon. we checked in and found out there was no lift, fortunately the staff helped us with our case and went to our room. Very miss leading description, pictures out of date. No lift!!!! Carpet on stairs very worn H&S risk Very dirty staircase windows. Room 2213:- No room safe or reception safe! Phone in loo? Called reception do get toilet paper but they don't speak English! Toilet paper supplied after they called my wife. Recycled slippers not very clean.? Provided new disposable ones. Shower/Toilet Room:- 1. No light in shower. 2. Not very clean. 3. Broken tiles. 4. Broken tap. 5. Towels seem very old. 6. No anti slip mat in shower. 7. Shower door not closing. Broken fixings. 8. Shower door seal mouldy. 9. No shelf in shower for toiletries. 10. Four way light switch only one seems to do any thing. 11. Hair dryer cuts out after 2 minutes then takes 10 minutes to reset. 12. Shower room Mirror light switch outside shower room. No tea or coffee bags Room Air conditioner not working! Small table light no has no socket to plug it in to. Wong plug type. Large table light not pluged in, cable not long enough, plug loose in socket. Kettel very difficult to remove from power tray. There is NO "A la carte" restaurant! There is a hot pot! Breakfast:- Very limited, we're we the only customers, complained about the sober milk being very watery and cabbage being tuff. Staff provided some soya milk sweetened. Staff then said as we are old we should pick smaller pieces! My wife couldn't sleep in this room as it felt damp and we changed rooms the next day. Room 2212:- TV intermittently stops working large light next to table cable too short, cable had to be unwrapped to start with. Small light plug incorrect for socket Phone not working!! Air conditioner not working Shower/Toilet Room:- 1. No light in shower. 2. Not very clean. 3. Broken tap. 4. Towels seem very old. 5. No anti slip mat in shower. 6. Shower door not closing. 7. Shower door seal mouldy. Broken fixings. 9. No shelf in shower for toiletries. 10. Four way light switch only two seems to do anything. The second breakfast was no better than the first, there were few potions 5 or 6 all were very dry or over cooked. My wife couldn't sleep here either, discussed with staff to try to remove the feeling of damp, they showed us how to use the electric blanket to try and remove the damp feeling. I have taken lost of photos showing the poor state of repair, This is the off season and there were very few customers. Breakfast room mouldy walls and ceiling very damp I had had enough and think I need to leave to morrow.