under the banyan tree•a hotel

The place was really nice and close to the city. The service is really friendly. The room itself is also clean. If i’ve a chance will stay here again.

The hotel's courtyard design embodies a profound Zen essence, with each step offering a different scenic view, where plants and greenery come alive. Sitting on a cushion, listening to the wind and watching the rain, or meditating in front of the dry landscape art, one can experience the philosophical insight and tranquility of "one flower, one world." The 24-hour concierge service, LLH, responds to all requests without being overly intrusive. The complimentary gifts offered upon departure are a heartfelt gesture, leaving the guests with a warm and cherished memory. The location of the hotel was very conveniently located, making it easier to explore Chongqing.

Hotel located at a building shared with other hotels/businesses. Hotel is well renovated and the design looks very zen. Many instagrammable spots ard the hotel. Room wasn't prepared for 3 of us so we had to call for extra pillow and towel. Staff ask us to add them in wechat and we may send any request to them via wechat which is quite convenient. Service was fast. However we find the staffs not as professional in their service. They didn't had a smiling face when we check in. Also, when we ask basic questions like distance to the airport etc, and what time we should leave from the hotel, they wasn't able to answer on the spot and had to check for answer. Room is big and bright. We cannot find cups in the room. There are free flow coffee and tea provided on level 3. Hence no coffee and tea pack in the room provided. Photos taken at level 3 where u can sit around and enjoy coffee. Pls note that it is all indoor.

Had an awesome stay with them!!! I received a fruit package upon check-in and also a souvenir upon check out 🤣🤣they were all so friendly, the stay was super comfortable that I do not want to leave the place haha! They have a robot to deliver your ******* items, easy to locate and also convenient if you wanna go about! There’s a mall nearby and eateries within walking distance!! Will definitely stay with them again hehe

The receptionists are all friendly and helpful if you need anything. If you order food it can be delivered to your room by the cute panda robot. Also I loved the view out my window.