"Situated in a lush jungle setting, the service and facilities are excellent. We participated in both a canoe and jeep safari, which were led by a warm and competent guide (Hen), which we enjoyed very much. The meal buffets were varied everyday ( Napalese, Chinese, etc.) with many choices. We stayed 2 nights."

"It’s such a great location, next to the river. You can watch crocodiles while having a meal on the terrace. The staff is very friendly and the service is great. My guide, Shree Krishna was very willing to find the animals in the wild, of course you also need to have a little luck. I really anjoyed my stay of two full days an three nights."

"The hotel has a good view and is quiet enough in the evening. The room had a fan and aircon. The staff were friendly and carried my bag to my room."

"Bestest Hotel in the town. Very helpful staff, spacious room, clean place, delicious food. Thanx specially to the staff who arranged and prepared as per our requirement. Will definetly visit again"

"A perfect place to live and taste best local foods. we came here for family visit and it was pleasure stay with nice views great ambience. special thanks to Mr Shuva. hope will see you soon "

"How did this hotel even get a 5-star rating?! Did Ctrip even check it? The rating is only 4.8, is it fake? Aside from the restaurant service being relatively friendly (of course, I paid for the meal), everything else is at best a poor 3-star hotel. I initially thought it was just a bit out of the way, and everything else would be fine! Now it seems that apart from the restaurant service, it's completely useless! First of all, the facilities are extremely basic. The bed is just a broken wooden bed, and many pieces of furniture have peeling paint! The wardrobe is unusable; it's filled with random scraps of wood and has obvious water stains. There's a pungent smell as soon as you open the door. The bedding is very rough; I thought there weren't any sheets. The TV is smaller than my computer monitor, and the hot water comes from an old electric water heater; the water gets cold after only 5 minutes of showering! The location is remote; it's impossible to get a taxi to the station. The door handles are rusty, and you need a key to lock the door, which is extremely difficult to open. The door jams quite low, and it takes a lot of effort to open each time. I stayed for two days, and the room wasn't cleaned at all; it was exactly as it was when I left. They didn't clean the bed or replenish amenities. Furthermore, when I booked a travel service at the front desk, they told me to wait while they sent someone to help me. I waited in the restaurant, even tearfully saying I'd wait there, and they still said okay! I waited for over an hour and when I asked how long it would take, they told me it would be three hours later. I was speechless. It's terrible! Absolutely terrible! I always trusted Ctrip's five-star rating system! I thought a 5-star rating plus a 4.8 rating meant everything was fine! This time I've been completely ripped off! It's practically a scam!"

"Had a wonderful experience at Taj Meghauli Serai.. The hospitality was truly exceptional, with great food, a beautiful ambience, and rooms and services that were absolutely top notch. The safari was also excuted beautifully. A special mention to Mr. Sanjay ji, who went above and beyond to make our stay even more memorable. He thoughtfully curated a special breakfast layout within the property and personally helped us spot the rhinos, a moment I will never forget. Overall, a truly memorable and warm Taj experience. Highly recommended."

"We just stayed overnight, didn’t got much time to explore. The staff were really helpful. The location was little far from the national park. Overall a good experience."

"We absolutely enjoyed our stay at the Royal Tulip Chitwan. The rooms very very spacious and the food was excellent. As well as the very attentive and very friendly staff at the hotel. Thank you so much for three wonderful nights!"