Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.1
Amenities9.0
Service9.0
Cleanliness9.1
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All reviews(109)
Positive reviews(9)
Reviews with photos/video(3)
VadimRV
King Room
Stayed in Mar 2025
Couple
27 review
10/10
Outstanding
Posted on Apr 25, 2025
Had a fantastic stay at CitizenM! The room was stylish, super clean, and very comfortable.
The staff was friendly and the vibe of the hotel was modern and welcoming. Perfect location too.
Would definitely stay again!
Patrik Tomanovic
King Room
Stayed in Dec 2023
Business traveler
40 review
10/10
Outstanding
Posted on Jan 27, 2024
This was one pf the best hotel stays ever. From welcome ap to departure. Great team, spotless clean and comfortable room. Great concept where even small might be outstanding. Thank you.
Mashi168
King Room
Stayed in Apr 2024
Business traveler
8 review
9.0/10
Great
Posted on May 24, 2024
Ipad inside the room does not functioning.
melody73
King Room
Stayed in Feb 2025
Business traveler
6 review
8.2/10
Very Good
Posted on Jun 3, 2025
The room is very small, even smaller than the average business hotel, but the overall decoration and facilities are very new. I don't like to book those century-old hotels abroad. And the location is great. Trump Tower is right outside the door. It's very convenient.
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MY77
King Room with City View
Stayed in Jul 2024
Couple
7 review
10/10
Outstanding
Posted on Aug 14, 2024
A gorgeous hotel, I especially recommend taking a room with a view of the riverwalk.
Light, air conditioning, curtains are controlled from an iPad, a smart home system, almost familiar to many if you are from Russia. The only thing missing is voice control 😅
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Anonymous User
King Room
Stayed in Dec 2023
Other
1 review
10/10
Outstanding
Posted on Jan 21, 2024
In the hotel room, iPads are used to control the lights, curtains and TV. It is full of technology and the location is also very good.
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Xiaoshanliang
King Room
Stayed in Jun 2023
Solo traveler
2 review
10/10
Outstanding
Posted on Jul 18, 2023
In the hotel in 2022, check-in and check-out are self-service, the room is small but very new, the pad controls the room equipment, the location is in the city center, and the price is basically satisfactory.