De Chai Oriental Nimman Reviews

Short 2 days stay. Room was quite big with one king bed and one single bed. Nice to have 2 bathrooms. Breakfast was very basic. Location was Ok depending what you are in CNX for. Service was a little less than we expect from thai hospitality. Staff was not too forth coming and initiative. Overall was OK but nothing to shout about.

I booked the hotel under the impression that it’s a 4 star hotel. In reality it’s barely a 3 star hotel. The property is very small, the restaurant is bare bone and the rooftop pool is in really a large bathtub at best. The buffet breakfast is very limited in terms of options. There is no view from the rooms apart from looking at under-construction buildings. The only good thing going for the hotel is the location. It’s walking distance from both One Nimman and Maya Mall. We stayed here for four nights. However the only reason I stayed was because I prepaid for 4 nights. The stuff was nice and helpful. However the checkout experience was horrible. I asked for a 30 minutes late checkout instead of their 12 PM checkout. However my request was denied which was really surprising! Never have I ever had such an experience at a “4-star” hotel. On top of that the guy at the reception, Nat or Nate, was extremely rude. He started calling from 11.30 am and kept calling continuously until we got out of the room, all while we were trying to pack and sooth an infant. When we got to the reception he started questioning me why we were late and he will have to impose late checkout fee. I asked for the manager and was told he is not here. Only when I started yelling at him and said that I’ll only talk to the manager or the owner, did he shut up! Overall horrible place for stay at such a peaceful city of Chiang Mai. Stay away from this hotel!

[De Chai gives you free drinks if you leave them a kind review during your stay so please be mindful of the reviews you see here :) ] I found the two bathrooms very appealing along with the price per night so I decided to stay here during my trip with my parents, but there are a lot of room for improvement. Location: 11-15 minutes away from Chiang Mai Airport so you can hear airplanes flying by in the hotel room. If you’re a light sleeper you might find discomfort staying here. There are definitely better hotels near here, personally I don’t recommend staying here. There are yummy food places near by that made up my experience here! I liked how I could walk to One Nimman & Maya to beat the heat. Amenities: gym is pretty small, and the pool is tiny too. The pool was so warm as the water isn’t being circulated, which personally discouraged me opt out of swimming here. There were dead bugs floating around too. The pool closes from 6:30pm as there’s a small roof top bar. The gym operates from 7am to 7pm only. Room: When I checked in, there was hair & dust on the floor. I later addressed this to the front desk the next day (we checked in the evening) & they cleaned it thankfully. The bigger issue here is a structural issue with the restroom floor. While showering, I realized that my feet were submerged in water and I was showering in a shower booth, not bath. The drainages are not working well so I had to be careful while showering because of this issue. It’s also because the water doesn’t flow to the drain fast enough and the water is just going to be all over the bathroom floor. I communicated this with the hotel staff but they just told me to shower with the drain top off but that didn’t fix the issue as I had to stop from the water overflowing by making circles on top of the drain to help the water drain out + using towels to soak the spilled out water. However, this might be a problem with just my room though. I stayed in room 502, so I hope this helps. Service: Most staff don’t speak english fluently so it was quite difficult to communicate with them especially with my drainage problem. They’re not really welcoming but I think they are just shy because when I asked them something they looked startled and they didn’t know what to say.

Nice little hotel. Room 603 is a massive room given it is the entry level room type. Would stay here again.

The room is big and the location is great Breakfast is yummy!

very great location, with few parking spaces in from of the hotel. we are traveling with 3 and we get the grand premiere room that is very spacious with 2 bathrooms. very comfy extra bed even the huge sofa bed that can turn to another bed, really happy for the price we got

Great service and room! Clean and spacious, highly recommended. Come to try it!

Great Hotel. Nice and clean. Even very late night check in , Staff are very friendly and helpful for me . I recommend this hotel.

Bed was very comfortable and it’s near Nimman area.

Helpful staff..good hotel

This is the hotel with the worst service I have ever stayed in. On the first day, I arrived at the door of the so-called 4-star hotel with my two children. Because the hotel door was very inconspicuous, I didn't know where to go in. The two staff members at the front desk were chatting and didn't help to guide me. There was only one small elevator, which was ridiculous. The most ridiculous thing was that on the day of the refund, we had an early flight and went down early to check out. The front desk was pitch black and there was no light on. There was only one man who said he needed to go upstairs to check the room. He went upstairs for about 10 minutes and came down to tell us that there was a scratch on the cover of the order form and we needed to compensate for the damage. He said that the child broke it with a pen. At that time, we also did a test in front of the man with glasses. It was not like this if the pen was broken. This should be a scratch by a blade or something. However, this front desk insisted that we pay for it, and we had to pay an additional 3% handling fee if we swiped the card. Since we had to rush to the airport, we had to pay him. Fortunately, Ctrip's customer service was very good and helped us solve the problem. However, this hotel is too bad. It is not up to the level of a star hotel at all and is not worth more than 1,000 yuan a night.

This hotel is truly terrible! It's the most expensive I've ever stayed in Chiang Mai. 1. The staff were in a bad mood and had sullen faces. 2. The minibar items were inedible. 3. The bathtub was old. 4. The soundproofing was terrible. My room was right by the elevator.

Average. The facilities are old. The air conditioner is very noisy. There are planes passing by in the morning and evening, which is a bit disturbing. The location is excellent, very close to Nimman One. There are not many breakfast options, but it's okay.

The overall sanitary conditions are not very ideal, with a lot of dust on the ground and air-conditioning vents.