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Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(969)
Positive reviews(950)
Reviews with photos/video(193)
Friendly front desk staff(172)
Delicious breakfast(100)
Perfect for kids(24)
Great swimming pool(24)
Close to amusement park(21)
Has play area for children(20)
Excellent afternoon tea(9)
Negative reviews(14)
Guest User
Superior Twin Bed Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 6, 2024
The hotel is conveniently located, clean and comfortable, with good service attitude. I asked the front desk to deliver water at night and they responded promptly. The buffet breakfast was also very good.
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Guest User
Parent-child Room
Stayed in Apr 2024
Family
6 review
4.5/5
Great
Posted on Apr 5, 2024
The sanitary environment is excellent, very clean. I have to praise the aunt in charge of sanitation. She came back to pull out the bedding and other things, and they were all prepared just right. The front desk lady Xiao Du was also very friendly. At night, the staff took the initiative to ask about needs, and they responded to every request, which was great 👍🏻
Original TextTranslated by Google
Response from Property: Dear guest! Thank you very much for staying at Fuxian Lake Mida Plaza Hotel and sharing your experience with us. We see that your comments are all positive, but we are sorry that we did not get your full five-point praise. We will work harder and strive to do better, and we are always ready to welcome you back!
Guest User
Superior Twin Bed Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 24, 2024
I am very happy to share my wonderful stay experience at Ramada Plaza Fuxian Lake. This hotel left a deep impression on me, both in terms of hardware facilities and service quality. It was a good experience. First thing I have to mention is the room. The spacious and comfortable space design, every detail shows high quality, makes me feel particularly warm and comfortable. Secondly, the hotel's service is also very good. When I checked in, the ladies named Shi and Jin at the front desk were very warm and considerate. They always had a smile on their faces and made me feel at home. Whether it was the front desk reception or room service, they were all very professional and efficient, which made me very satisfied. Breakfast is also a highlight of this stay. A wide variety of choices, whether Chinese or Western, can satisfy my taste needs. What a joy to behold. The location of the hotel is also very convenient, with convenient transportation and convenient travel. The surrounding facilities are complete, whether it is shopping or playing, you can easily meet your needs. In addition, the hotel's facilities are also very complete and modern, whether it is the gym or the swimming pool, they are all kept clean and tidy. During this stay, I would like to thank the hotel for bringing me and my family an unforgettable and wonderful time.
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6/8
Response from Property: A lake, a city, a beautiful memory, thank you for meeting you at Fuxian Lake Ramada Plaza Hotel. Thank you for your recognition of the hotel. All hotel staff are encouraged by your five-point review. I am very happy to bring you a wonderful time during your trip. Thank you for meeting you unexpectedly this time. We will cherish it even more. The stream is slow and the time is soft. Thank you for your support. We will continue to provide the same good quality and more perfect services to thank you for your support and love. We look forward to meeting you next time! Wish you: be well!
Guest User
Superior Twin Bed Room
Stayed in Feb 2024
Couples
1 review
5.0/5
Outstanding
Posted on Feb 26, 2024
The first choice of hotel to stay in Chengjiang is Ramada. The manager Xu Junxian in the lobby asked about the needs in advance and arranged the room considerately (the first time I checked in, I asked in detail about the floor, whether I needed to prepare children's products, and the license plate was entered in advance... After that, every time I told her that I had booked a room, she would prepare it according to the previous preparations, and there was no need to repeat it at all). I have stayed in many hotels, and this is something that other hotels do not have. It is most important to live comfortably when you are away from home. A bad rest may affect your mood for the whole day. I like Manager Xu's excellent and professional service👍
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you!
Anonymous User
Superior Twin Bed Room
Stayed in Feb 2024
Family
5 review
4.5/5
Great
Posted on Feb 24, 2024
The hardware facilities central air conditioning did not have cooling, the service was very good and properly improved our problems.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Fuxian Lake Mida Plaza Hotel and leaving us a review. We are deeply sorry for your experience during your stay at the hotel. Your valuable comments are very important to us. We will inform the relevant departments of your comments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Guest User
Superior Twin Bed Room
Stayed in Feb 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Feb 24, 2024
The room was clean and sanitary. The hotel staff was quite enthusiastic, especially Manager Xiao Du at the front desk. He served us patiently, introduced the surrounding attractions to us in detail, and provided us with options for where to go. It was a very pleasant stay. I will come again next time!
Original TextTranslated by Google
Response from Property: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Superior Twin Bed Room
Stayed in Feb 2024
Family
4 review
5.0/5
Outstanding
Posted on Feb 18, 2024
Compared with the crowded lakeside, I prefer to live in the city center.
I went to the hotel first and saw the room before placing the order. It was really good. The front desk girl and the front desk manager Xu answered questions patiently, and the sister in the gym also provided very considerate service. After swimming at night, I was afraid that the children would catch a cold. She took the initiative to help call the elevator and brush the elevator.
The breakfast was also good, and I ate my favorite egg rolls. There were too many people in other hotels a few days ago, and I felt too busy, so I was told directly that there were no egg rolls.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Ramada Plaza Fuxian Lake will be the warmest and most unique one in your memory! Come back often and I wish you well!
Anonymous User
Business King Bed Room
Stayed in Feb 2024
Travel with friends
3 review
4.0/5
Very Good
Posted on May 6, 2024
The view outside the window is blocked by the building behind. The location is OK. You have to walk a little to eat out. There are not many takeaways nearby. The staff is nice and the room is quite big.
Original TextTranslated by Google
Response from Property: Thank you for staying at Ramada Plaza Fuxian Lake and sharing your stay experience with us. Each room in the hotel has windows, and the view and lighting are relatively good. I don't know if the photos in your comment are not displayed or the content is not clear because they were taken at night. Our hotel is located in Chengjiang City, only 5 kilometers away from Fuxian Lake. You can order food at the Chinese restaurant on the 4th floor of the hotel. There is a seafood buffet dinner at the buffet restaurant on the 5th floor every Saturday night. There are also places to eat opposite the hotel. Take-out can be delivered to your room by a robot. If you think the opposite side of the hotel is a bit far, you can also try our special dishes in the hotel restaurant next time you stay. I look forward to your next visit to bring you a different experience. Welcome to come back often!
Guest User
Deluxe Twin Bed Room
Stayed in Feb 2024
Family
7 review
5.0/5
Outstanding
Posted on Apr 25, 2024
The environment is first-class, the breakfast is rich, the parking is convenient, the waiter will answer any questions, stayed for two nights during the Chinese New Year, the price-performance ratio is very high, the decoration design is also very new, and I am generally satisfied
Original TextTranslated by Google
Response from Property: We are really grateful that you have given a good review to Ramada Plaza Fuxian Lake in your busy schedule! Your praise is like a spring breeze. We are very touched that you still remember the good times here after such a long time. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are deeply honored to receive your praise. We will continue to work hard to bring the best service to every VIP and look forward to your visit again!
weiwenoo
Business King Bed Room
Stayed in Feb 2024
Family
59 review
5.0/5
Outstanding
Posted on Feb 15, 2024
Fuxian Lake is so beautiful...~ The most sea-like lake, with a maximum depth of more than 150 meters. Whether it is leisurely playing on the beach, kayaking, feeding seagulls, or intense sailing and diving, it is perfect with the warm winter sun. Ramada has good facilities, warm service, convenient parking, and you can walk around to eat fish and barbecue. Highly recommended
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6/8
Response from Property: Thank you very much for your full score review. It is our responsibility to provide every guest staying in our hotel with a comfortable, superior environment and service. Thank you very much for taking the time out of your busy schedule to leave us your valuable comments. We will continue to work hard and look forward to seeing you next time to bring you a different experience.
Jiajiajiayue
Business King Bed Room
Stayed in Feb 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 14, 2024
The hotel really deserves five stars, the service is first-class, especially the front desk girl Xu Junxian, who called me to confirm the information before I arrived. Not only did she upgrade the room, she also recommended nearby hotels and tour routes for us. The hotel is in the center of the town, which is very convenient for everything. The key is the first-class service. Every employee I met has a good attitude, greets me with a smile, and responds to any requests immediately. I lived in Hilton 7 years ago, and now I live in Ramada. I think Ramada gives me the same experience as Hilton. It must be praised with five stars, strongly recommended!
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for staying at Ramada Plaza Fuxian Lake and sharing your experience with us! Providing high-quality services and a comfortable environment for every guest has always been our goal. In the future development of the hotel, we will continue to work hard to improve the comfort of travelers. We hope that guests can feel our most sincere and enthusiastic service during their stay. We sincerely look forward to your visit again!
Guest User
Superior Twin Bed Room
Stayed in Feb 2024
Family
6 review
5.0/5
Outstanding
Posted on Mar 2, 2024
I decided to drive to Fuxian Lake on a whim. Ramada is a little far from Fuxian Lake but it is cost-effective. The service of the lady at the front desk was very enthusiastic. She upgraded the room for free. There are charging piles in the underground garage, which is very convenient. The breakfast is rich and worth recommending.
Original TextTranslated by Google
Response from Property: Dear guests! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
Guest User
Superior Twin Bed Room
Stayed in Feb 2024
Family
29 review
4.5/5
Great
Posted on Feb 4, 2024
The location is convenient for dining around and close to Moon Bay. I will call to communicate and remind you before check-in. The special details of washing and slippers are worth praising, which can be convenient for co-residents to distinguish. But the thread ends of the slippers are a bit surprising when you look closely. The public areas are relatively cold, such as dining and the gym. There are problems with the use of the two treadmills in the gym. It is recommended to maintain them in time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Fuxian Lake Mida Plaza Hotel and leaving us a review. We are deeply sorry for your experience during your stay at the hotel. Your valuable comments are very important to us. We will inform the relevant departments of your comments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Anonymous User
Superior Twin Bed Room
Stayed in Feb 2024
Family
10 review
5.0/5
Outstanding
Posted on Feb 3, 2024
A very satisfying stay. This time when I came to Fuxian Lake, I didn't choose to stay near the lake because I drove. I still wanted to stay in the city where everything is more convenient. The location of Ramada is very good, not far from the lake, and the surrounding facilities are very complete, convenient for eating and shopping. The attitudes of several service staff at the front desk were very good. Manager Xiao Du saw that we brought children and took the initiative to inform the housekeeping department to make beds for us and prepare children's toiletries, which was very considerate. The breakfast is also very rich, and there are special seats suitable for children's height. I will stay here again when I come to Fuxian Lake in the future.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at Ramada Plaza Fuxian Lake and sharing your stay experience with us! Providing high-quality services and a comfortable living environment for every guest has always been our goal. In the future development of the hotel, we will continue to work hard to improve the comfort of travelers. We hope that guests can feel our most sincere and enthusiastic service during their stay. We sincerely look forward to your visit again!
Huangjinjia920
Business Twin Bed Room
Stayed in Nov 2023
Family
50 review
5.0/5
Outstanding
Posted on Nov 12, 2023
The room is separated into wet and dry areas, with large floor-to-ceiling windows, clean and tidy, and close to Fuxian Lake.
I came to participate in the marathon. The hotel is close to the starting point, there are many delicious foods nearby, and it is convenient for the competition. It is worth recommending to everyone.
Original TextTranslated by Google
Response from Property: Thank you very much for your full score review. It is our responsibility to provide every guest staying in our hotel with a comfortable, superior environment and service. Thank you very much for taking the time out of your busy schedule to leave us your valuable comments. We will continue to work hard and look forward to seeing you next time to bring you a different experience.