Holiday Inn Lucknow Airport Reviews

I've stayed a few times here and had very comfortable stays. On this occasion, the hotel was hosting an event, and very loud music was played until 3am. I asked the duty manager to ask them to stop the music, but they refused to do anything about the disturbance. Many people were complaining, but the hotel staff were unable to take a firm stance and turn the music off. I had a flight the following morning at 8am and it impacted my work the next day. Very disappointing handling of the situation by the duty manager.

Near functional hotel right next to the airport. Rooms are decent. Front office staff is quite lost and confused. Coordination between them and Food and Beverage team is also jinxed. Basically go, check in, don't ask for anything and don't talk to anyone, as anyway they don't listen, and all will be great. The junior team is very courteous and warm.

I recently stayed at the Holiday Inn Lucknow, and while it has a promising location near the airport, unfortunately, that’s where the positives end. The hotel is well-built, but the lack of cleanliness and hospitality makes it far from a pleasant stay. We checked in around 10:30 PM and were initially assigned rooms that were far from up to standard. To our surprise, they were on a smoking floor, which we didn’t request. After raising the issue, they did move us to another floor, but the new room wasn’t much better. The cleanliness was subpar – there were food crumbs, residue on the table, and leftover trash on the floor, including pom poms, lentils, and clothing tags from previous guests. The blankets were visibly dirty as well. Despite the disappointing room conditions, I’ll give credit to the fact that the hotel is freshly built, and the location is convenient for those traveling to or from the airport. The breakfast spread was also quite good, which is a redeeming factor. However, the overall experience was disappointing, especially from a brand like IHG. It’s hard to consider this hotel as part of the IHG family when it fails to meet basic cleanliness standards. I strongly feel that the hotel needs a proper audit and closer inspection from headquarters to ensure better management and guest satisfaction. Unfortunately, I would not recommend staying here unless improvements are made.

This is the only one hotel that I use to stay in Kanpur. So far so good, beside the bed too soft for me.

Room is clean and service was good Breakfast runs out quickly and isn’t refilled

I just loved the environment and calmness over there. This property is one of the finest in whole Lucknow. Ambience, rooms, pool area and dining hall everything is so mesmerising. Overall a good hotel to visit.

Nice hotel

Very close to the airport and very good The hotel rooms are well-cleaned and well-equipped with amenities. The price is a little high, but I think it's well worth the stay.

MR. RATNESH SINGH Very hard working person came on time and gave me the assurance to deliver my goods on time! Good hospitality

Nice location and nice staf osm rooms and space in rooms like wow nice towel art make bye me Ritesh and Vijay Ajeet thanku holiday inn

I love the service people are very gentle especially gopal and hoshiyari,vaibhav they are very coprative and nyc guy’s

Excellent customer service. Chandrima at the restaurant was very warm and supportive. Kept checking with my parents if they were comfortable and if the good was to their liking.

The in-room dining service was good. The food was delivered on time and was served hot and fresh. The staff was polite and professional. Overall, I had a pleasant experience. Mr. Ankit yadav attention to detail and warm attitude truly made the experience memorable. Great job!

⭐️⭐️⭐️⭐️⭐️ Outstanding Service by Ashish and Raushan! Ashish and Raushan provided exceptional service during our visit. They were both courteous, professional, and very attentive to our needs. From the warm welcome to the timely service and friendly attitude, everything was handled with care and efficiency. Their teamwork and dedication truly enhanced our dining experience. Keep up the great work, Ashish and Raushan – you both are a credit to the team!