CROWNE PLAZA CHONGLI RESORT

CROWNE PLAZA CHONGLI RESORT Reviews

CROWNE PLAZA CHONGLI RESORT

Cuiyun mountain international tourism resort, dajiadaogou, Xiwanzi town, Chongli District, Zhangjiakou, Hebei, ChinaView Hotel Details
CROWNE PLAZA CHONGLI RESORT
CROWNE PLAZA CHONGLI RESORTCROWNE PLAZA CHONGLI RESORTCROWNE PLAZA CHONGLI RESORT
Check available rooms for your travel dates
We Price Match
1 night

CROWNE PLAZA CHONGLI RESORT Guest Reviews

4.7/5
Outstanding
2058 review
Verified reviews
Location4.8
Amenities4.7
Service4.6
Cleanliness4.7
Filter by:
Sort by:
All reviews(2058)
Positive reviews(2009)
Reviews with photos/video(747)
Delicious breakfast(308)
Perfect for kids(163)
Friendly front desk staff(148)
Excellent room layout(74)
Secluded lake view(70)
Close to train station(44)
Has facilities for children(21)
Negative reviews(49)
Waigwa
Deluxe Room - Mountain-View (2 beds)
Stayed in Nov 2023
Family
12 review
5.0/5
Outstanding
Posted on Dec 26, 2023
We enjoyed staying at Crowne plaza . Special mention to the Executive chef Scott Zhang who made sure we got our meals as how we wanted .The front office Paul Zhang and Joseph were really helpful. The restaurant staff are really spot on too. Breakfast was amazing ...a buffet with all sorts of food for the three days we stayed the food items were different. There's alacarte service for the rest of the day which is ok. Very clean rooms and despite the temperature dip the room was heated well. Enjoyed the skiing that's close to the hotel .Lots of activities to do.We couldn't ask for a better Christmas. Will definitely recommend people with families to enjoy the hot tubs on the 10th floor after a day of skiing you can relax at the Steam and Sauna . Great service and overall the Staff are well motivated.
6/20
Response from Property: Dear guest,Thanks for your choosing your stay and share your moment with us. Looking forward to see you soon in our hotel.Crowne Plaza Chongli Resort
Guest User
Deluxe Room - Mountain-View (2 beds)
Stayed in Nov 2022
Family
6 review
5.0/5
Outstanding
Posted on Dec 30, 2022
Good view good service
Response from Property: Dear guest,Thanks for your choosing Crowne Plaza Chongli Resort and sharing your stay experience with us. We will share this comment with other colleagues to create a better experience for you and more guests. Looking forward to seeing you in Crowne Plaza Chongli Resort!Crowne Plaza Chongli Resort
Djuanarto Adi
Deluxe Room - Mountain-View (Double bed)
Stayed in Dec 2022
Other
2 review
5.0/5
Outstanding
Posted on Jan 30, 2023
I had the possibility to compare between holiday inn express and crown plaza The higher price in comparison to Holiday Inn Express can be found in different case like room quality breakfast quality One think can be improved when I stand on the balcony It’s very strong smelling from KFC
Response from Property: Dear guest, thanks for your choosing Crowne Plaza Chongli Resort and Holiday Inn Express Chongli, and share your comments with us. For your mentioned strong smell, our hotel already make active efforts to promote an early resolution. Welcome to back again.Crowne Plaza Chongli Resort
Chongchongchongxiaobaobeier
Deluxe Room - Mountain-View
Stayed in Dec 2024
Family
17 review
5.0/5
Outstanding
Posted on Feb 1, 2025
Location: The location is very close to Chongli Station, there is a shuttle bus (2 minutes, but it can't be delivered to the door), and it takes 15 minutes to walk. You can ski in and out of the hotel🏨, and the automatic door leads directly to the ski resort, which is very considerate. Facilities: There is a vending machine supermarket on the first floor. The ski equipment hall is on the underground first floor. There is also a larger supermarket, which is very convenient. Dining: The buffet breakfast is nutritious. The room is very warm. I would be more satisfied if I were not given the innermost room next time👍
Original TextTranslated by Google
6/19
Response from Property: Dear guest, thank you for choosing Crowne Plaza Resort Chongli Cuiyun Mountain and sharing your stay experience with us. Thank you for your recognition of the hotel. We welcome you to Chongli again. Crowne Plaza Resort Chongli Cuiyun Mountain
Chenfacun
Deluxe Room - Mountain-View
Stayed in Feb 2025
Family
11 review
5.0/5
Outstanding
Posted on Mar 6, 2025
❤️A very pleasant winter vacation in March this year. I booked the highly praised Crowne Plaza Cuiyun Mountain from Ctrip. This hotel is adjacent to Cuiyun Mountain Ski Resort, and they also have a ski + accommodation package. ❤️I called the front desk one day in advance. The beautiful receptionist Emily was kind and patient. She took the initiative to give our family of three breakfast coupons and thoughtfully prepared an extra sofa bed for us. And promised to upgrade the lake view room when we arrived at the hotel. ❤️When we arrived at the hotel, it was already evening. The beautiful receptionist at the front desk helped us check in very quickly, explained clearly how to go skiing the next morning, and helped me choose a room with a view of the ski resort. I extended my stay for another day. ❤️I found that the hotel lobby was magnificent, beautiful and warm. ❤️Surprise 1. Drive the car to the underground second-floor garage. It is very convenient to get to the accommodation floor by elevator. The hotel elevator and corridor are very clean. ❤️Surprise 2. When I entered the room, it was very warm, with warm wind blowing on my face (it was minus 4-5 degrees Celsius outside). The room had been arranged with three beds. Although a sofa-style mattress was added, it was a bit hard, but it was very warm and felt like home. (There was a humidifier in the room) ❤️Surprise 3. The room was very large, about 50 square meters, with a height of about 3 meters, a dry and wet separated bathroom + toilet, and it was very clean. It also had a large balcony, which faced the ski resort, with beautiful scenery! When I fell asleep at night, the hotel corridor was very quiet. ❤️Surprise 4. I went to have breakfast at 8:30 the next morning. The breakfast was very rich. I could enjoy the snow scenery outside while eating breakfast (haha, it snowed heavily that morning) ❤️Surprise 5. My son likes skiing very much and brought all kinds of equipment with him. After breakfast, he was facing the ski hall of Cuiyun Mountain Ski Resort. He walked out of the hall and went directly into the ski resort. It was convenient. There were ski equipment rentals in the hall, snack bars, KFC, Lanzhou ramen, etc. ❤️There is a gym on the tenth floor of the hotel. My son told me that you can enjoy the view while exercising. ❤️There are Chinese food + buffet on the first floor of the hotel, with various discount packages. You can choose according to your budget. ❤️The hotel is about 3 kilometers away from the commercial and dining street, and it takes 6-7 minutes to drive. There are wide roads, various shops for renting school supplies in the commercial street, and various barbecue and hot pot delicacies. There are also many ski resorts nearby, all of which are very close, but it is best to drive by yourself. ❤️A hotel that is highly recommended for staying. Choose this time period to ski. The price is affordable, there are not many people, and it is quiet. Good reviews!
Original TextTranslated by Google
6/10
Response from Property: 尊敬的客人您好,感謝您選擇崇禮翠雲山皇冠假日度假酒店並和我們分享您的入住體驗。能為您全家帶來一場温暖又驚喜的冬季度假之旅,是我們莫大的榮幸。Emily和前台團隊一直以貼心周到的服務為傲,您的認可讓我們倍感鼓舞,我們一定會將這份心意傳達給她!從房間升級到雪景陽台的浪漫,從豐盛早餐到滑雪場零距離的便捷,您對酒店細節的關注讓我們深感欣慰——無論是加濕器的準備、健身房的觀景設計,還是周邊雪場與美食的聯動體驗,都是我們為客人打造“如家般温暖”的用心之處。看到小朋友在雪場暢快玩耍、全家共享温馨時光的畫面,我們彷彿也感受到了那份純粹的快樂。您對淡季錯峯出遊的推薦,更是對我們“高性價比體驗”理念的最佳註解!期待在下一個雪季與您重逢,或是春夏時節帶您探索翠雲山的另一面美景!祝您闔家幸福,生活如冬日暖陽般燦爛!⛷️☀️崇禮翠雲山皇冠假日度假酒店
Guest User
Deluxe Room - Mountain-View
Stayed in Jan 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 25, 2025
The hotel experience is very good, the facilities are new and the decoration is beautiful. The front desk lady is polite, friendly and enthusiastic. She also upgraded our room to a suite. The room has two floors and is a loft room. She will help us in time when we have questions. The slippers in the room are of high quality, and there is Bluetooth for listening to music. The window sill of the room faces the ski field, and the ski hall and ski equipment can be picked up on the first floor, which is very convenient. The breakfast selection is also good, with pancakes, rice noodles, cold cuts, etc. I will come again next time if I have the chance.
Original TextTranslated by Google
6/7
Response from Property: 尊敬的客人您好,感謝您選擇崇禮翠雲山皇冠假日度假酒店並和我們分享您的入住體驗。感謝您對我們酒店的高度評價!我們非常高興聽到您對設施、服務和早餐的滿意。前台小姐姐的熱情和專業是我們一直追求的標準,能夠為您升級房型並提供及時幫助是我們的榮幸。房間的設計和便利設施都是為了給客人帶來舒適的體驗,特別是窗台對着雪場的美景,希望為您留下了美好的回憶。我們期待您的再次光臨,繼續為您提供優質的服務和愉快的住宿體驗!如有任何需求或建議,隨時聯繫我們。祝您旅途愉快!崇禮翠雲山皇冠假日度假酒店
Beikajie
Deluxe Room - Mountain-View
Stayed in Jan 2025
Travel with friends
7 review
5.0/5
Outstanding
Posted on Feb 24, 2025
Chongli skiing chooses the Crowne Plaza Cuiyun Mountain, which is a ski-in and ski-out hotel. It is really good. I just saw the sunset when I checked in. The view is beautiful. The room has a large balcony and the floor-to-ceiling windows face the Ice and Snow World. There is a festive atmosphere at night. Special thanks to Dora for the arrangement and warm greetings every day. In addition to skiing, I also checked in at the popular library on the mountain, which left me with great memories. The hotel breakfast is quite rich, and the Caifeng Restaurant tastes good. I made an appointment with my friends to come again next year
Original TextTranslated by Google
6/9
Response from Property: 尊敬的客人您好,感謝您選擇崇禮翠雲山皇冠假日度假酒店並和我們分享您的入住體驗。感謝您選擇崇禮翠雲山皇冠假日酒店並分享您的入住體驗!很高興您喜歡我們的景觀、房間和設施。Dora和整個團隊都會為能為您提供温馨服務而感到開心。我們也很榮幸為您留下了美好的滑雪和圖書館打卡回憶。您的肯定是對我們最大的鼓勵,我們會繼續努力提升服務品質。期待明年再次為您和朋友帶來愉快的假期體驗!祝您生活愉快,期待您的再次光臨!崇禮翠雲山皇冠假日度假酒店
lightisun
Superior Queen Room
Stayed in Jan 2025
Family
3 review
5.0/5
Outstanding
Posted on Feb 16, 2025
Facilities: Complete facilities, all new, hot springs and saunas on the 10th floor, unisex, need to bring swimsuits, hotel doesn't sell them. The gym is easy to remember, you can see the snow and the bar, but it's a pity that the bar was closed this time Hygiene: Very good hygiene Environment: Very convenient, one floor leads directly to the ski resort Service: Very good service, very thoughtful. All service staff are very enthusiastic and emotional value is full! Full star recommendation. Disadvantages: The ground of the underground garage is too dirty, the upstairs bar is not open, the hotel does not sell swimsuits
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Crowne Plaza Resort Chongli Cuiyun Mountain and sharing your stay experience with us. Thank you very much for your detailed evaluation and valuable comments on our hotel! We are very pleased to learn that you are satisfied with the hotel's facilities, hygiene, environment and services, especially the hospitality and attentiveness of the service staff, which makes us feel very relieved. Your recognition is the driving force for our continuous progress! We sincerely apologize for the shortcomings you mentioned. We will immediately arrange cleaning for hygiene issues in the underground garage to ensure a clean environment. As for the issue of swimsuits, we will consider adding related products in the hotel for the convenience of guests. Thank you again for your feedback and we look forward to having a better experience next time you visit us! If you have any other needs or suggestions, please feel free to contact us. I wish you a happy life! Crowne Plaza Resort Chongli Cuiyun Mountain
Guest User
Superior Queen Room
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 16, 2025
A very satisfying vacation. The room is very spacious and comfortable, the decoration style is elegant and high-end, the facilities are complete and the sound insulation is good. The bathroom is super large and beautiful, and the bedding is comfortable. When checking in, Xiao Su patiently asked about the needs and carefully arranged the breakfast and check-out time the next day, which was very heartwarming. The breakfast was rich, and in the morning, an off-road vehicle was arranged to cross Cuiyun Mountain. The scenery was beautiful, and wild roe deer were seen. I was so happy!
Original TextTranslated by Google
6/9
Response from Property: Dear guest, thank you for choosing Crowne Plaza Resort Chongli Cuiyun Mountain and sharing your stay experience with us. Thank you for such detailed feedback! We are glad to hear that you were very satisfied with your holiday experience, especially the comfort and decoration style of the room. We will continue to work hard to maintain our high standards of service to ensure every guest enjoys the same great experience. Xiao Su's service has been recognized by you, and we will also convey your appreciation to her. I hope to have the opportunity to provide you with more wonderful memories in the future, and look forward to seeing you again! I wish you a happy life! We welcome you to Chongli again. Crowne Plaza Resort Chongli Cuiyun Mountain
Yizhizailushangdeqingqingxiaotaoqi
Deluxe Room - Lake-View (Double bed)
Stayed in Jan 2025
Solo travelers
3 review
5.0/5
Outstanding
Posted on Feb 25, 2025
Location: Next to Chongli High-speed Railway Station~ Room type: Modern and simple style, the room is large enough and comfortable! Nearby ski resort: Cuiyun Mountain Galaxy Ski Resort (ski in and out), ski equipment rental and ski equipment lockers. Thanks to the hotel staff Guo Yaru for the warm reception, which made me feel at home! I will stay here again next time I come to Chongli~
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Crowne Plaza Chongli Cuiyun Mountain Resort and sharing your stay experience with us. Thank you very much for your support and love for our hotel! We are very happy to hear that you are satisfied with the modern minimalist style and spacious space of the room, and thank you for your recognition of the convenient location of Cuiyun Mountain Galaxy Ski Resort. It is our honor to provide you with a comfortable accommodation experience and convenient skiing services. Thank you especially for your affirmation of Guo Yaru's enthusiastic service. We will convey your praise to her and I believe she will be very happy! Your satisfaction is our greatest motivation. We look forward to your continued choice of our hotel when you come to Chongli next time. We will continue to provide you with quality services as always. I wish you a happy life and enjoy skiing! Crowne Plaza Chongli Cuiyun Mountain Resort
Guest User
Superior Queen Room
Stayed in Jan 2025
Family
2 review
4.7/5
Amazing
Posted on Feb 9, 2025
The hotel was booked temporarily, but the time was wrong. After communicating with Ctrip butler, it was modified as quickly as possible. The hotel's housekeeper Miss Dora also called to confirm immediately, and asked about my accommodation needs in detail. When she learned that I was with my children, she immediately upgraded me to a much more spacious room. I could also see the ski resort, and she was online on WeChat at any time. The service made the customer very comfortable and satisfied. I praise Miss Dora~~ I will come again next time
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Crowne Plaza Resort Chongli Cuiyun Mountain and sharing your stay experience with us. Thank you for your recognition of the hotel. We welcome you to Chongli again. Crowne Plaza Resort Chongli Cuiyun Mountain
BBQ0208
Deluxe Room - Mountain-View (2 beds)
Stayed in Jan 2025
Family
13 review
5.0/5
Outstanding
Posted on Feb 9, 2025
A perfect experience. The room is large, with dry and wet separation, a separate cloakroom, and ski equipment can be spread out. The hardware facilities are first-class. The balcony overlooks the ski field, and the ski equipment hall is downstairs, which is very convenient. The service is also very good, and there is a phone confirmation before check-in. The breakfast is rich and the restaurant has a great view. There is a hot spring bath and sauna on the top floor, which you can experience. The experience is very good, five-star praise, highly recommended!
Original TextTranslated by Google
6/7
Response from Property: Dear guest, thank you for choosing Crowne Plaza Resort Chongli Cuiyun Mountain and sharing your stay experience with us. Thank you for your recognition of the hotel. We welcome you to Chongli again. Crowne Plaza Resort Chongli Cuiyun Mountain
yugijun
Deluxe Room - Mountain-View (Double bed)
Stayed in Dec 2024
Family
5 review
5.0/5
Outstanding
Posted on Jan 20, 2025
The location of this hotel is really great. It takes more than a quarter of an hour to walk from the high-speed rail. It is very close and convenient. It is very important for people who bring a lot of equipment for skiing. The mountain ski resort has little wind and is very suitable for children to stay in this hotel when they come to ski. I thought the food was delicious at that time, so I booked it this time. I feel that their service has improved. It is much better than last year in terms of details. The speed of solving problems is also faster than last year. It’s just that the ski ticket is still the same as last year, which is difficult to use. It is recommended that the hotel front desk increase staff and open a ski ticket and ski equipment consultation counter. Or add a digital and more convenient ski ticket processing machine. I still like InterContinental hotels.
Original TextTranslated by Google
6/12
Response from Property: Dear guest, thank you for choosing Crowne Plaza Resort Chongli Cuiyun Mountain and sharing your stay experience with us. Thank you for your recognition of the hotel. We welcome you to Chongli again. Crowne Plaza Resort Chongli Cuiyun Mountain
Guest User
Deluxe Room - Lake-View (Double bed)
Stayed in Jan 2025
Family
5 review
5.0/5
Outstanding
Posted on Feb 7, 2025
The room is clean and large, especially the bathroom, which has a large bathtub and two wash basins, which is very convenient. The room has two balconies, and you can see the snow park and the beginner's trail of the ski resort downstairs. I watched my kids skiing on the balcony and felt the same joy. It was very cold these two days, and I didn't want to go out at night. I could see the iron flowers and performances in the park downstairs from the room. The room service sent fruit. I forgot to take my phone when I checked out at noon, and I found it in the evening. The cleaning lady was very good and helped to keep it. The lobby manager Guo Yaru was also very considerate. The WeChat consultations of various questions were replied very quickly, and all the problems were solved in time. It was a very good stay experience. Although it was a little more expensive than other hotels, these pleasant services and convenient facilities alone were worth the price. It was worth the money.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Crowne Plaza Resort Chongli Cuiyun Mountain and sharing your stay experience with us. Thank you for your recognition of the hotel. We welcome you to Chongli again. Crowne Plaza Resort Chongli Cuiyun Mountain
Guest User
Superior Queen Room
Stayed in Jan 2025
Family
18 review
5.0/5
Outstanding
Posted on Feb 10, 2025
Recently, I often choose Crowne Plaza when traveling. I don't hesitate at all because I believe in all the hardware and software services of this chain star hotel. This Crowne Plaza in Chongli should be relatively new. The bedding is very comfortable, the room is large enough, even the bathtub is large, and it is equipped with a balcony. All of them have snow views and ski resort views. No matter what room type, you don't have to worry. The hotel lobby leads directly to the ski resort, which is simply the best choice for ski enthusiasts, so you can see people wearing ski equipment everywhere in the hotel. The ski resort seems to be more formal, with various ski slopes, a large area, and strict management. Anyway, I think it is worth recommending to friends who love skiing, no hesitation! 😁
Original TextTranslated by Google
6/9
Response from Property: Dear guest, thank you for choosing Crowne Plaza Resort Chongli Cuiyun Mountain and sharing your stay experience with us. Thank you for your recognition of the hotel. We welcome you to Chongli again. Crowne Plaza Resort Chongli Cuiyun Mountain