DoubleTree by Hilton Chengdu Riverside

It was a fantastic experience, incredibly convenient for dining, shopping, and business travelers. Just one small suggestion: I hope your hotel butlers can be more mindful of guests' boundaries, avoiding excessive attention or unnecessary interruptions.

The hotel's service and dining experience were, as always, consistently excellent. However, I would recommend the hotel replace the bathroom tumblers. Being handle-less, they are not very user-friendly for children and seniors, as they can easily slip, potentially leading to breakage and cuts.

The rooms are clean and stylishly decorated. The breakfast selection was plentiful. The location is incredibly convenient, with a mall nearby for dining and shopping. We definitely made the right choice! Highly, highly recommend!

The DoubleTree by Hilton Chengdu Riverside is conveniently located near the Second Ring Road, with Longfor Tianjie mall and a subway station entrance right downstairs, making transportation extremely convenient. The surrounding area is also quite pleasant. Shirley at the front desk is very professional; she always has a smile and patiently answers all my questions. However, on the day of my check-in, a different receptionist handled it. She confirmed my two-day stay, but to my surprise, when I returned the next afternoon, my room key card didn't work. I went down to the front desk, where a young lady seemed very inexperienced and offered no apology whatsoever. She definitely needs more training. Later encounters with Shirley quickly smoothed over the earlier unpleasantness. Thank you. Additionally, there were some minor cleanliness issues in the room. I found a previous guest's cookie still under the coffee table (see picture 10).

The room itself was excellent, offering a distant view of Dongjiao Memory. It was also wonderfully quiet, thanks to great soundproofing. However, parking was quite inconvenient. The street below experienced heavy traffic congestion, so I'd highly recommend taking a taxi instead. Facilities: Good Cleanliness: Good Environment: Good Service: Good

Facilities are excellent and comprehensive. There's a Starbucks right downstairs, along with a bustling snack street and various chain stores. Directly across the street, you'll discover a wide selection of local specialty restaurants. Parking is convenient, though finding the right entrance can be tricky; you must enter through the east-side parking lot, as the mall's various parking sections are not all interconnected.