Holiday Inn Properties in Chengdu

This was my second stay, and it's an excellent choice. The location is super convenient, with a subway station right downstairs, and it's just a 10-15 minute walk to Chunxi Road and Taikoo Li. The breakfast was rich and delicious, and the service was great. Since it's summer and you need to change clothes multiple times a day, having self-service laundry and drying facilities was incredibly convenient!

Stayed here with a friend who's a 40N Platinum member. We got an upgrade to a higher room category and complimentary lounge access. The lounge offerings were very generous. The room was newly renovated and felt fresh. Customer service also proactively reached out and offered us breakfast. The staff were all very enthusiastic.

The hotel was great, with complete facilities, especially the gym. The bedding was very comfortable, especially the pillows. Iris was particularly helpful during our stay, constantly checking on us and asking about our overall experience. She addressed me by my last name throughout check-in and check-out. The hotel is very close to SKP, making it convenient for sightseeing.

This was my second stay at the hotel, and once again I was very pleased. The room size is generous, and overall it offers excellent value for money. The bed was very comfortable, and since I was on a work trip, I especially appreciated having a proper desk and chair, which made it easy to settle in and work. One thing I particularly value is that the non-smoking floors are genuinely non-smoking—something that can’t always be taken for granted, especially based on some past experiences I’ve had in China. The breakfast was very extensive, with a wide range of options catering to both Chinese and Western tastes. There was a large selection of cooked dishes, as well as Western-style items including bread, butter, jam, cereals, fruits, vegetables, and pastries. Overall, the variety was impressive and generous. From my perspective as a vegetarian who includes dairy, one small improvement would be the addition of cheese, which was missing. I also noticed that, despite the strong Western offering, cutlery was not always readily available and I occasionally had to ask for it. That said, the staff were very friendly and accommodating, and the coffee was excellent. During my first stay, I also tried the late-night snack option, which I found quite interesting. It mainly consisted of noodles and dumplings, though most options were meat-based. Including a few vegetarian choices would make it more inclusive. A special mention goes to Ryan Jiang, who was incredibly helpful throughout my stay. He assisted me with sending packages via courier, helped arrange an extension when I decided to stay longer, and even upgraded my room and included breakfast when I rebooked. His support made everything smooth and stress-free. I also appreciated the small touches, like having fresh fruit in the room after a long day out. Additionally, I had medication that required refrigeration for the time that I had checked out and until I re-checked ( I had travelled for one day to Chongqing and back), and the concierge team handled this without any issues. When I needed help connecting to the internet, the reception staff responded immediately and went out of their way to assist me—everyone was attentive and eager to help. Overall, this is a hotel I would definitely choose again.

An exceptionally thoughtful stay – a huge shout-out to duty manager Evan! ⭐️⭐️⭐️⭐️⭐️ This stay truly exceeded my expectations. From the moment I entered, I felt the exceptional care and attention! The lobby was clean and bright, check-in was incredibly fast, and the room was impeccably clean. The bedding was soft and comfortable, the bathroom had a separate shower and toilet, and all the amenities were provided. I had a very comfortable stay. I especially want to commend duty manager Evan. His service was professional and attentive throughout. He patiently answered all my questions about nearby attractions and restaurants, and even thoughtfully recommended fantastic local routes. His attention to detail was truly commendable. When I casually mentioned a small request, Evan immediately helped coordinate and resolve it efficiently. I truly felt valued. The hotel breakfast was also plentiful, offering both Chinese and Western options. The ingredients were fresh and delicious, and the overall value was excellent! From convenience to service, everything was perfect. I will definitely choose this hotel again next time I'm in the area and will recommend it to my friends. Thumbs up for Evan's outstanding service!

First time staying here, and the hotel's facilities and service were beyond standard – it felt like a five-star experience, haha, even if it's a bit older. The front desk service was excellent; a special shout-out to Rara at the front desk for bringing me a late-night snack, even if it was all carbs. Plus, booking through Trip.com was super smooth! 😀😀😀

Fantastic stay! The hotel's location is super convenient, and the room was spotless and odor-free. The bedding was so soft, I slept really well. The front desk staff were incredibly warm and helpful, and check-in was quick and efficient. All the facilities are well-maintained. Overall, great value for money – definitely my top choice for accommodation when traveling.