Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.7
Amenities8.6
Service8.9
Cleanliness8.8
Filter by:
Sort by:
All reviews(4704)
Positive reviews(4427)
Reviews with photos/video(2502)
Easy to get around(623)
Friendly front desk staff(460)
Close to metro(327)
Convenient parking(247)
Convenient for shopping(227)
Well designed(129)
Loved the night views(69)
Good Internet(46)
Negative reviews(277)
Guest User
Business Queen Room
Stayed in Nov 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Jan 6, 2025
Very very Good good good good very good excellent i will be back
Response from Property: 尊敬的貴賓您好!W.希岸酒店位於五一大道838號同郡曼酒店是同棟最頂樓29樓.非常感謝您給小希的五星好評,也非常感謝您在眾多酒店中選擇了W·希岸酒店,酒店的設施設備都是老闆親自選購的,24小時管家式服務,您的肯定是我們最好的動力,再次感謝您!祝您旅途愉快!
Guest User
Queen Room
Stayed in Apr 2025
Solo traveler
1 review
10/10
Outstanding
Posted on May 10, 2025
Amazing
Response from Property: 尊敬的賓客 您好!感謝您的五星好評!每個城市總會有讓人惦記的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望w.希岸酒店會是您回憶裏最温馨最獨特的那個!
King Sir2024
Bathtub Queen Room
Stayed in Jul 2024
Couple
14 review
10/10
Outstanding
Posted on Aug 29, 2024
Vary good enjoys
Response from Property: W.希岸酒店位於五一大道838號同郡曼酒店是同棟最頂樓29樓.長沙CBD核心商圈;平和堂。王府井百貨,新世界百貨,lfs國金中心,黃興步行街,酒吧一條街等商業中心。周邊景區有風景秀麗的湘江風光帶,嶽麓書院,橘子洲頭的詩詞如畫。帶您領略湘江風光。小希在這裏祝您有個舒適而美好的體驗。祝您工作順利,萬事如意。
Guest User
270° Double Bed Room
Stayed in Mar 2023
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 26, 2023
very good
Response from Property: 尊敬的貴賓;感謝您為我們點贊,人生一場又一次的相遇。都是莫大的緣分。提供貼心的服務是我們的宗旨。擁有您這樣的貴賓是小希的福氣,前進的腳步永不停歇。為了您的信任與支持。我們將努力做到更加完美。
隨緣美美
Premium Queen Room
Stayed in Feb 2024
Couple
5 review
9.5/10
Amazing
Posted on Apr 3, 2024
The hotel is located in a prosperous yet quiet location, a 2-minute walk from Exit 6 of Metro Line 2. The hotel facilities are good. The interior is spacious and clean. There is enough hot water and the air conditioning can be adjusted automatically. Unfortunately, there is no small refrigerator. Everything else is good. The front desk staff are very polite and responsive.
Original TextTranslated by Google
Response from Property: Dear distinguished guest; thank you for your thumbs up for us, we meet again and again in life. It's all a great fate. Providing considerate service is our aim. Xiaoxi is lucky to have a distinguished guest like you, and her progress will never stop. For your trust and support. We will strive to be more perfect.
Guest User
Cozy Queen Room
Stayed in Dec 2023
Traveling with friends
1 review
10/10
Outstanding
Posted on Jan 4, 2024
The rooms in this family store need to be arranged in opposite directions. Xinxian Paitian.
Shejue Xiu returned home. The bed was large and uncomfortable.
It’s so much better to stay in the travel and get the powdery smell here.
I am very satisfied every time. The hotel is first-rate and the service is good. I was recommended to a hotel in Hong Kong, and we had a very pleasant sex. The style of Jiu Shengjun's plan is unique to Wei
Specially, the room is full of warm rice noodles, and the employees are also very warm.
I was asked to go back to Bin's place and make an appointment with the room. The room was very quiet and there were no outsiders. The bed base is centered, which makes me sleep comfortably. Throughout the whole process of getting married, I fell so much in love with Yuanwei that I couldn't help feeling sad about her beauty.
The scenery is beautiful, the room is wide and makes a statement, and the products are beautiful. 𨳊𪆴𤏲𢵧𦒍Pai Zi Shi Hui and Lotus Ginseng go out for a boat climbing trip to save money in Zedu
* Details. The rest products are very popular and made me sleep well. I felt Binxi milk as soon as I walked in.
Original TextTranslated by Google
Response from Property: Kiss W. Xi'an Hotel is located at No. 838 Wuyi Avenue. Tongjunman Hotel is on the 29th floor, the top floor of the same building. Thank you very much for your review. Xi'an Hotel is located at No. 838 Wuyi Avenue. Tongjunman Hotel is on the 29th floor, the top floor of the same building. . It is about 300 meters away from Exit 6C of the Wuyi Square subway entrance. The hotel has free parking; free laundry and drying services. Warmly welcome friends from all over the world to Changsha to stay at Xi'an Hotel. Hope to give you a warm home feeling.
Guest User
Business Queen Room
Stayed in Nov 2023
Family
7 review
10/10
Outstanding
Posted on Dec 31, 2023
Stayed for two nights in a row, it was very quiet, the front desk service attitude was very good, the room was large, and the bed was very comfortable (unfortunately there were no children's pillows). The child had a fever the next day, and a male staff member (looked like a supervisor) even knocked on the door I went to the room and told me some ways to reduce the fever, which was touching. Of course, the front desk also lent me a thermometer, but it was not allowed. Later, I bought one myself, with disposable face towels, toilet seat covers, bathtub covers... It felt good.
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! W. Xi'an Hotel is located at No. 838 Wuyi Avenue, Tongjunman Hotel, on the 29th floor, the top floor of the same building. Thank you very much for your five-star review of Xiao Xi, and thank you very much for choosing W·Xi'an Hotel among many hotels. The facilities and equipment are all purchased by the boss himself, and we provide 24-hour butler service. Your feedback is definitely our best motivation. Thank you again! I wish you a pleasant journey!
周遊列國看世界
Bathtub Queen Room
Stayed in Nov 2023
Traveling with friends
1 review
2.0/10
Posted on Dec 26, 2023
Hygiene is very poor! ! ! This is the worst hotel I have ever stayed in in mainland China. I originally booked it for two nights, but the cleanliness was so bad that I immediately moved out on the night I checked in. When I moved out, I was told that the cleanliness was so bad that I had to move out. The front desk only said that there was no refund, and no. As for other remedial measures, I later said on WeChat that I could get a refund for one night, but it was not the average price for two nights, only a small amount of money. In the end, I didn’t ask for a refund. I was so angry!
I felt it was a very bad experience. I wanted to have a good time while traveling, but it forced travelers to move out that night and find other hotels. It took a lot of hard work and money. This hotel is not worth staying at!
I don’t understand why so many people in the comment area say that the hygiene level is good. The actual product does not match the photo. It is suspected of deceiving consumers.
The room equipment is very dilapidated, the lights are dim, the windows are broken, there are unknown objects on the walls of the room, and the bathroom does not look clean. The quality is similar to that of a hotel, and it is not worth the price.
In addition, the location of the hotel is shared with other hotels. It is the same building. You can't even find the hotel sign at the gate. There are different hotels and shops in the building, and it is a mixed bag. If you are a girl, it is not safe to come home late.
Original TextTranslated by Google
Response from Property: .Dear guest: First of all, thank you for informing us of the problems you encountered during your stay at our hotel. You checked in at 2:30 pm that day. At 8:30 pm, you told the front desk that our room was not clean. You had used the room for 6 hours. If you feel dissatisfied with our room when you checked in, It can be canceled for free. Our room will be cleaned by a professional aunt every day. There is also an aunt who is responsible for checking the sanitation before sending the notice to the front desk to open the room. W. Xi'an Hotel has always paid great attention to the feedback of guests. Your feedback Your comments reveal that you are not satisfied with our hotel. We regret that it did not meet your expectations. Please allow us to express our sincerest apologies to you.
Response from Property: 尊敬的貴賓您好!首先非常感謝您選擇入住長沙W•希岸酒店針對您所提出的問題,我們非常重視您對我們的建議,我們已經進行了深刻的反思,從您的點評中,我們能感覺到我們還有很多不足之處,還有很多做得不夠好的地方,後期我們一定會加強員工服務類培訓,給予客人更好的入住體驗。我們酒店位於長沙國金中心正對面,解放西路五一廣場核心商圈,周圍有國金中心、王府井百貨、春天百貨等大型商場,處於地鐵二號線320米,交通方便,到各大景點都很便捷,除此之外,我們還有免費的烘洗服務和免費的停車場 ,W•希岸酒店全體員工期待您的下次入住,再次感謝您對我們工作得支持,祝您生活愉快。
Response from Property: 尊敬的貴賓您好!W.希岸酒店位於五一大道838號同郡曼酒店是同棟最頂樓29樓.非常感謝您給小希的五星好評,也非常感謝您在眾多酒店中選擇了W·希岸酒店,酒店的設施設備都是老闆親自選購的,24小時管家式服務,您的肯定是我們最好的動力,再次感謝您!祝您旅途愉快!
Response from Property: 尊敬的貴賓您好!首先非常感謝您選擇入住長沙W•希岸酒店針對您所提出的問題,我們非常重視您對我們的建議,我們已經進行了深刻的反思,從您的點評中,我們能感覺到我們還有很多不足之處,還有很多做得不夠好的地方,後期我們一定會加強員工服務類培訓,給予客人更好的入住體驗。我們酒店位於長沙國金中心正對面,解放西路五一廣場核心商圈,周圍有國金中心、王府井百貨、春天百貨等大型商場,處於地鐵二號線320米,交通方便,到各大景點都很便捷,除此之外,我們還有免費的烘洗服務和免費的停車場 ,W•希岸酒店全體員工期待您的下次入住,再次感謝您對我們工作得支持,祝您生活愉快。
Response from Property: 尊敬的貴賓您好!W.希岸酒店位於五一大道838號同郡曼酒店是同棟最頂樓29樓.非常感謝您給小希的五星好評,也非常感謝您在眾多酒店中選擇了W·希岸酒店,酒店的設施設備都是老闆親自選購的,24小時管家式服務,您的肯定是我們最好的動力,再次感謝您!祝您旅途愉快!
Response from Property: W.希岸酒店位於五一大道838號同郡曼酒店是同棟最頂樓29樓.長沙CBD核心商圈;平和堂。王府井百貨,新世界百貨,lfs國金中心,黃興步行街,酒吧一條街等商業中心。周邊景區有風景秀麗的湘江風光帶,嶽麓書院,橘子洲頭的詩詞如畫。帶您領略湘江風光。小希在這裏祝您有個舒適而美好的體驗。祝您工作順利,萬事如意。
Response from Property: W.希岸酒店位於五一大道838號同郡曼酒店是同棟最頂樓29樓非常感謝親親的點評;感謝您對酒店的認可,我們相遇在星城長沙,很高興小希和您的相處能夠那麼的完美和融洽,您的滿意和肯定就是我們不斷前行的動力,我們會一如既往的用心服務。再次感謝您對我們的肯定。期待您和家人的再次光臨。