To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(2284)
Positive reviews(2207)
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Easy to get around(383)
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Would stay again(59)
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Loved the night views(16)
Negative reviews(77)
Woshitoutou
Superior Suite - 1-Room (1 living room)
Stayed in Jan 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 19, 2025
The hotel is in a good location with central air conditioning. Nina's service is friendly
Response from Property: I have received your five-star praise. I stand at attention and salute you. I promise to work harder in the future and live up to your expectations. I love you.
Guest User
Mini Room (Special promotion)
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 5, 2025
The bathtub is 1.5 meters long, and I can lie down completely, which is pretty good for a bath. The room is quite large the bed is very soft, and there's nothing to complain about. The overall feeling is not bad, and the main thing is that the location is very convenient. you to the front desk sister Lu Lu for the recommendation, and I'll come again next time.
Response from Property: I have received your five-star praise. I stand at attention and salute you. I promise to work harder in the future and live up to your expectations.
Guest User
Mini Room (Special promotion)
Stayed in Dec 2024
Other
5 review
5.0/5
Outstanding
Posted on Jan 29, 2025
Miss Tian's service is meticulous and excellent
Response from Property: I have received your five-star praise. I stand at attention and salute you. I promise to work harder in the future and live up to your expectations. I love you.
CHYECHYE
Deluxe Twin Room
Stayed in Sep 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 30, 2024
This hotel is strategically located nearby the popular Wuyi Square & IFS building. Surrounding with Shopping Malls & Eateries. Walking distance to Metro Station.
Hotel front desk staffs are cheerful & friendly. Fast & smooth during check in. Room is very spacious with large bed size. Well housekeeping, nice & neat cleaning by the staffs. Wash room & toilet is large space with bath tub too. High flooring 15-24 level with city view.
Breakfast serving buffet style but can be improved better with more varieties food serving. Overall recommend to be first choice hotel when visiting here, CHANGSHA MUYI H HOTEL!
Response from Property: Hello! Thank you very much for your warm evaluation! Ba Jin once said, "Beautiful and warm things are in the depths of memory." There is warmth in memory, warmth in memory. Through the vicissitudes of time, warmth is our hotel and the language you use to evaluate it. Warmth settles in the depths of memory and flows through every moment of our service. I hope Changsha Muyi H Hotel will be forever warm in your travel memories! Welcome to experience our sincere and warm service again!
Auddma
Deluxe King
Stayed in Jan 2025
Travel with friends
9 review
2.7/5
Posted on Feb 25, 2025
No heating system in the room, and it’s freezing! Don’t recommend this hotel unless it’s summer time.
Response from Property: 親愛的顧客,感謝您選擇入住我店。對入住中出現的問題我們表示最誠摯的歉意,希望下次入住時您能及時聯繫前台,我們會通知工程師傅後台調高温度或者給您更換房間,期待您的下次光臨!
KennyTYC
Superior Room - 1-Room (2 beds) (1 living room)
Stayed in Nov 2024
Family
4 review
2.7/5
Posted on Dec 17, 2024
Location is great, right smack at Wuyi Avenue. However the hotel is rather run down, lift is limited, hence long waiting time just to get up and down from the room. Service could be better.
Response from Property: Dear guest: Hello! Thank you for taking the time to share your stay experience with us. We are very sorry for not being able to provide you with a perfect stay experience after seeing your review,. We deeply regret not helping you handle this issue in a timely manner during your stay at the hotel. Any problems encountered during your stay can be resolved by calling the front desk in your room and dialing zero We value every customer's suggestion and feedback. The issues you raised will be addressed and followed up by relevant departments. It is your supervision and guidance that enables us to continuously improve. I apologize deeply once again. Wishing you a happy life and all the best~
ThaisilK
Mini Room (Special promotion)
Stayed in Apr 2024
Solo travelers
22 review
4.7/5
Amazing
Posted on Jun 1, 2024
Great location, room clean but old design.
Shower curtain very old and dirty by mould, but the location it more than top 10, staff helpful by WeChat.
ABF full function
Response from Property: Thank you for your affirmation. Welcome to Changsha next time.
Guest User
Giant Screen Audiovisual Family Room - 1-Room (2 Beds) (2 Living Rooms)
Stayed in Oct 2024
Other
5 review
4.7/5
Amazing
Posted on Jan 18, 2025
Although the hotel is a bit old & the air conditioner heater not heat anymore, but their customer service is great as they quickly send us a air heater fan after we called for customer service and tell them about the air conditioner situation. (The Weather about 10-15 degree C at that time).
The room is clean and big; strategic location.
Response from Property: 尊敬的賓客:您好!當我們看到這條評價時,看到您的點評真的是太桑心遼,真的非常遺憾我們沒能讓您感到滿意,雖然説蘿蔔青菜各有所愛,但沒能讓您滿意我們真的也是非常自責的,讓您帶着不滿離開酒店我們真的是萬分心痛。酒店總共有擁有300間客房數九種不同的房型,並在2020年期間整層裝修了新的樓層16樓,希望下次能再給我們一次機會讓您滿意
Guest User
Mini Room (Special promotion)
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 27, 2024
The hotel environment is clean and tidy, and the room layout is perfect, elegant and emotional. Mini service is thoughtful, which makes people feel very comfortable. It makes me feel at home. No matter how big or small it is, it is impeccable and the price is reasonable. It is also worth recommending.
Response from Property: Dear guest, thank you for your support and recognition of the hotel. We are honored to serve you and delighted to be here. The hotel is located in the central area of Wuyi Square, with convenient transportation, and can meet your needs for both business and leisure activities. We look forward to your visit again.
Desmond D.
Mini Room (Special promotion)
Stayed in Oct 2024
Couples
15 review
5.0/5
Outstanding
Posted on Nov 12, 2024
Our recent stay at Changsha Muyi H Hotel was, as always, a delightful experience. The exceptional service provided by Miss Mini Jian truly sets this hotel apart. Her attentiveness and understanding of our preferences, even without explicit requests, made our stay incredibly comfortable. The hotel's commitment to guest satisfaction is evident in every interaction.
Response from Property: Hello! Thank you very much for your warm evaluation! Ba Jin once said, "Beautiful and warm things are in the depths of memory." There is warmth in memory, warmth in memory. Through the vicissitudes of time, warmth is our hotel and the language you use to evaluate it. Warmth settles in the depths of memory and flows through every moment of our service. I hope Changsha Muyi H Hotel will be forever warm in your travel memories! Welcome to experience our sincere and warm service again!
SIEW POH
Family Connecting Room
Stayed in Sep 2024
Travel with friends
2 review
4.2/5
Very Good
Posted on Oct 26, 2024
Superb good location. Near Muyi MRT exit 7 and the Taiping Ancient street. Room is spacious and clean. Bed is comfortable and big
Response from Property: Xiao Yi understands that meeting is God's will, and owning is luck. Meeting you and having your good comments are great luck for Xiao Yi. I hope you will give us a five-star praise next time.
Chok Soo Mun
Deluxe King
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 26, 2024
Good location, value fpr money very convenient tge restaurants just around the hotel.
Response from Property: Dear guest, thank you for your support and recognition of the hotel. We are honored to serve you and delighted to be here. The hotel is located in the central area of Wuyi Square, with convenient transportation, and can meet your needs for both business and leisure activities. We look forward to your visit again.
Edisontok
Mini Room (Special promotion)
Stayed in Mar 2024
Couples
6 review
4.0/5
Very Good
Posted on Apr 24, 2024
The good
Location, very helpful staff (mini from the front desk),the Hall,lobby looks grand.
The can be improve
Hotel need major renovation,as it's very old ,Carpet is very hard to maintain especially for such a old hotel and fully carpet. ROom have a very unpleasant carpet smell once u enter the room
breakfast is very normal ,tasteless
Not easy to locate as it's in the Alley and didi could only stop u at the main road as car is not accessible
Response from Property: Getting up in the morning and seeing sunshine and praise is the beginning of my beautiful day. May the beauty be with you.
Guest User
Mini Room (Special promotion)
Stayed in Jan 2025
Couples
11 review
5.0/5
Outstanding
Posted on Feb 11, 2025
Serve by yuki , she was super friendly and helpful.
Response from Property: 尊敬的賓客: 您好!感謝您對慕弈H酒店的細心評價,您的滿意讓我們感到幸福滿滿,您的認可温暖了我們所有員工的心房,想用文字給您最貼心的關懷與問候,奈何語言太淺,情感太摯,唯有更加努力以最好的服務來期待您的下次光臨嗷~
Guest User
Mini Room (Special promotion)
Stayed in Jan 2025
Other
2 review
5.0/5
Outstanding
Posted on Mar 12, 2025
Hotel location is good, nina service is good.
Response from Property: Dear guests, thank you for your support and affirmation of the hotel. We are honored and very happy to serve you. The hotel is located in the central area of Wuyi Square, with convenient transportation, which can meet your needs for business or leisure. We look forward to your visit again.