"The hotel was very good. Quite luxurious. Neat and clean. Friendly and helping staff. Gaming zone was also nice. The food was average. The room was huge and spacious. The bathroom was also very spacious. The view from the balcony was amazing! suggestions: they can add an ac as it is getting hotter these days. The see-through glass window can be omitted. The balcony of family room should have a few extra chairs. Altogether, the was very nice. Thank you."

"We have a very pleasant experience of staying in Welcome ITC Tavleen Chail. Very charming staff totallyaccommodating.Mr. Harish &Mrs. Sonia took wholehearted care in servicfoofeeding us"

"Hotel is located just 2 kms before main Chail market. Rooms are valley view with balcony having a panoramic view of the valley. Staff is always happy to help you. Food is also good. Overall highly recommended to all who are visiting Chail and looking for a budgeted stay. "

"Yes it was awesome stay and staff was really supportive in every manner and they took care of us very nice. Ok"

"The maple resort is one of the best property in chail. The location is so beautiful from we can capture all beauties of mountain. The staff is so welcoming with smile on their face with first class hospitality. The food is cherry on the cake. Thanks Maple ."

"Worst decision to stay here! Worst decision to stay here! The decision to celebrate my New Year’s Eve at Chail’s Hamlet property proved to be a profoundly regrettable one. To begin with, the hospitality at check-in was shockingly substandard; not even a solitary glass of water was offered to us upon arrival, let alone the customary welcome drink that one might reasonably expect. Even the most modest accommodations extend the courtesy of drinking water after a taxing journey, yet this establishment failed to meet even that basic standard of service. I specifically selected the “Stone Room,” under the impression that it would offer a unique and distinguished experience. However, I was dismayed to discover that it was, in fact, the most undesirable lodging option available. Positioned directly adjacent to the reception area, the room affords no semblance of privacy whatsoever. The solitary window allows for unrestricted visibility, leaving one feeling perpetually exposed and uncomfortably self-conscious throughout their stay. Additionally, the final half-kilometer approach to the property is in a deplorable state, with a precariously narrow and treacherous road that is not for the faint-hearted. Prospective guests should exercise utmost caution when considering this location. Adding to the confusion, there was a complete lack of discernible dress code for the staff, rendering it nearly impossible to distinguish between employees and fellow guests. This chaotic oversight only compounded the disorganized and unprofessional atmosphere of the establishment. Ultimately, my experience at this property irrevocably marred the celebratory spirit of my New Year’s Eve. I strongly caution against booking the “Stone Room” or even entertaining the idea of staying here if privacy holds any value to you. Although I must acknowledge that the staff displayed kindness and humility in their attempts to rectify the situation, their efforts were, unfortunately, in vain. This ill-fated decision to book this property will remain a regrettable blemish on my holiday experience."

"It’s a nice place to saty, breakfast was good, view from room was really nice at a bery good point all the local destinations like kali ka tibb mandir and chail palace is near by"

"The rooms were neat and clean, staff was polite and peaceful environment. Great experience and the view from the hotel is very nice and the food is very delicious. Room price is also affordable. Total experience is awesome."