"Fantastic experience. Very friendly and helpful staff, great spa, gym and restaurants. The breakfast was lovely and the rooms perfect. Quiet and relaxing place. 5/5 stars. It’s a small town, so you definitely want to rent a car to get around."

"I stayed at the hotel, as a health retreat had been booked here. What a wonderful place it is. Most of the staff were extremely friendly and as it was only our group on the premises, the staff began to recognise us and treated us very well. The food, ambience and decor was gorgeous. Ample use was made of the steam aga sauna rooms as well as the pool and ice room. The treatments were fab too. The area is gorgeous as the group attests, but I stayed on the premises in the hot tub or infinity pool and rested thoroughly."

"First the good points: the food and the incredibly nice and attentive staff; the garden and pool were clean and well-maintained. The bad points: the beach is 5.1 km away, the brochure stated 3 km; the finca is in the middle of nowhere, you can't get around without a car (I don't want to drive on vacation); there's a spa hotel where you have to pay for 90 minutes of spa use (no treatment, just access); taxi: 1-hour wait; 9 km ride (8 minutes) €30 each way to catch a bus to Palma; bicycle rental in the middle: first you have to order one online in a neighboring town (without knowing if it will fit); transport to the finca costs €20 + €16 midday. None of this was ever mentioned in the finca description...so precisely. I'm never going back...😩"

"My husband, my parents, and I stayed at Son Bernadinet for two nights from July 23rd to 25th, 2023. My parents stayed in a double room for €275/night, and we stayed in a junior suite for €298/night. The booking confirmation I received after booking on the official website stated a check-in time of after 1:00 PM. Based on this information, we arrived around 1:30 PM. My parents' double room was ready for occupancy, but the second room hadn't been cleaned yet, so we were told to wait. When I asked how long we'd have to wait, there was no answer, only the odd explanation that "people leave, people arrive, you have to wait." While we waited, we decided to have lunch at the on-site restaurant. Among other dishes, we ordered a cheese and ham plate for €20. As I started eating, I noticed a moldy spot about 1 centimeter in diameter on one of the pieces of cheese (to be clear, it wasn't a blue cheese; this mold had grown on the cheese because it was spoiled). I pointed this out to the elderly woman serving us, and she merely grimaced in surprise and took the plate away. A few minutes later, she returned with the ill-fated plate, from which the moldy piece of cheese had simply been discarded. Nevertheless, the dish was included in the final bill. Then, at about 3:30 p.m., we were told our room was ready and we could check in. The room is in the main building on the top floor, right under the roof. Upon entering, we found it stiflingly hot inside and set the so-called air conditioner (a strange, decrepit device) to the minimum temperature of 10 degrees Celsius. We left the room to cool off and went to cool off by the pool. There are two pools on the property, one large and one smaller, for adults only. Both pools are well-equipped, with lounge chairs, a shower, and a restroom. It was a wonderful experience. When we returned to the room, the temperature hadn't dropped, but rather had risen. Overall, the room never dropped below 29°C (84°F) during our entire stay. We were still hoping for a cooler evening and went to dinner. I'd like to point out that the food is excellent, both for dinner and breakfast. The only downside is that you have to choose your dishes well in advance of dinner. The staff is friendly and welcoming. I'd also like to commend Maria, the massage therapist; she was very kind and professional. When we returned to our room from dinner, we found it even hotter. The air conditioning was useless; it barely blew warm air, still showing a temperature of 30°C (86°F). We woke up at 2 a.m., sweating and with a headache. We even considered sleeping on the sun loungers on the terrace, but it wasn't much cooler there. We remembered seeing a fan in the hallway, so we dragged it into the room and pointed it at the bed. This provided some relief and finally allowed us to fall asleep. The next day, we met the owner and told her about our air conditioning problem. Her explanation was odd: it was very hot and everything was fine."

"An exceptional stay! The welcome, the setting, the kindness of the hosts, the breakfast of a wonderful quality! Very relaxing, beautifully maintained, everything is very clean and tastefully decorated! The hosts are very attentive. Games for everyone are available. Very well located: away from the tourist crowds but close to everything by car. Our only regret: not having booked more nights! We will come back for a longer stay, that's for sure!"

"This is a lovely hotel. The setting is very peaceful and the grounds are absolutely lovely. It is like being based in a park/ botanical garden. We slept so well - not least because of the peace and quiet, but also the biggest, comfiest bed ever! Breakfasts were lovely, sat on the outside terrace area. We only dined in once in the evening which was very pleasant and the complementary bottle of wine was a nice touch. The only 'grumble' we had was that we felt the waiting on staff weren't always on top of their game (eg. not clearing plates away when finished with/ topping up breakfast buffet promptly). We would definitely stay again, but it's worth noting that you definitely need a car if staying here as the hotel is in the middle of nowhere. We liked this as we didn't want to stay somewhere touristy, but it is something to be aware of. Special shout out to Alvaro on reception who was very helpful in giving us recommendations for places to visit."

"Gem of a small hotel. Stayed here 2 nights on a biking trip and would happily have stayed longer. It’s very traditional, only 8 or 9 rooms and run by two sisters who gave us a very warm welcome. Our room was large, spotlessly clean and had period Art Deco furnishings. Large bathroom and it even had a small balcony overlooking the pretty interior courtyard. There is an indoor pool which was cold in early May but would be lovely in hot weather. It’s central to the town - there isn’t much in Campos itself, but everything there is lies within 5-10 mins walk of the hotel. Highly recommended."

"Very disappointing! Before booking, communication with Xisco (the owner) was very quick and friendly. However, when we had to travel to Barcelona due to a sudden death in the family and couldn't use our reservation, there was absolutely no understanding or willingness to compromise. Messages and calls were initially ignored. Instead, the amount was simply debited from our card without any prior communication or explanation. Only after repeated inquiries did we receive the terse message: "Buenas tardes, dirección ha decidido aplicar los términos de la reserva. Lo sentimos." It's not about the money, but about the manner in which things were handled: In such an exceptional family situation, the least they could have done was offer the option of rebooking for another weekend. Instead, we experienced no human decency whatsoever. We find it very regrettable that guests are treated this way while rooms remain empty and are advertised. To us, this is a disrespectful and cold attitude. We cannot recommend this hotel. Español: ⭐☆☆☆☆ Muy decepcionante. Antes de la reserve, la communication with Xisco (el dueño) for rapid and amable. If you have a family relationship and need to travel to Barcelona, ​​you will not receive any compensation or flexibility. No contest will be sent without mentioning the principle, and direct payment of the money on the card without notice. Solo después de insistir varias veces recibimos una escueta respuesta: "Buenas tardes, dirección ha decidedido aplicar los términos de la reserva. Lo sentimos." No se trata del dinero, sino de la manera de actuar: en una situación familiar tan delicada, lo mínimo sería ofrecer la posibilidad de trasladar la reserva a otro fin de semana. En lugar de eso, no hubo ni un gesto de humanidad. No entristece ver que se trata así los clients, mientras las habitaciones se siguen ofreciendo en portales por falta de ocupación. Una actitud fría e irrespetuosa. No podemos recommend this hotel."

"We stayed at this beautiful Finca for almost a week and found the experience to be very friendly and relaxing. The atmosphere amongst the birds and the lemon trees was perfect for a quiet escape. The rooms were spacious and spotless and maintained regularly. The breakfast was generous and the staff were welcoming and warm. A fantastic stay on the east coast, very close to wonderful beaches and coastal towns by car."