Rydges Camperdown, an EVT hotel

Rydges Camperdown, an EVT hotel Reviews

Rydges Camperdown, an EVT hotel

9 Missenden Rd, Camperdown, New South Wales, 2050, AustraliaSee Hotel Details
Rydges Camperdown, an EVT hotel
Rydges Camperdown, an EVT hotelRydges Camperdown, an EVT hotelRydges Camperdown, an EVT hotel
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Guest Reviews

8.4/10
Very Good
110 review
Verified reviews
Location8.7
Amenities7.9
Service8.3
Cleanliness8.7
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All reviews(110)
Positive reviews(107)
Reviews with photos/video(18)
Awesome rooms(27)
Clean and tidy(26)
Great location(19)
Large rooms(14)
Easy to get around(9)
Poor Internet(6)
Delicious breakfast(5)
Convenient for shopping(5)
Negative reviews(3)
Guest User
Superior Queen Room
Stayed in May 2025
Traveling with friends
1 review
9.5/10
Amazing
Posted on Jul 4, 2025
I had a wonderful stay at this hotel! Thanks to all the staff members who helped me from the beginning to the end of my trip. Thank you so much!
Response from Property: Good Morning,Thank you so much for your kind words and for rating your stay a 9.5 – we’re thrilled to hear you had a wonderful experience at Rydges Camperdown!We truly appreciate your recognition of our team; it means a lot to know that our staff made a positive impact from start to finish. We’ll be sure to pass on your thanks to everyone involved.We hope to welcome you back again soon for another amazing stay!Warm regards,Ray Ng Duty Manager | Rydges Camperdown
David Yu UwU
Superior Queen Room
Stayed in Dec 2024
Traveling with friends
1 review
7.0/10
Posted on Jan 21, 2025
Staff was mostly friendly, when asked if me and my friend could be on the same floor they said if they had room for it and there was so changed my room. Most of the staff was friendly (have to say, the female staff was more friendly than the male). When I called for a WiFi issue the male front desk responded and he sounded very annoyed and condescending so that was unpleasant. I’m not sure if this is a reoccurring problem but I put my sign out for room refreshing but when I came back the sign was flipped but the room wasn’t cleaned, perhaps someone messed with my sign?? I’m not sure.. Lastly, make sure you have your stuff downloaded or have plenty of data, this hotel says it has free WiFi (spoiler it doesn’t work!! It’s not even slow it just doesn’t work..) But the roots were super clean and first glance was quite luxurious (with a few cracks in quality)
Guest User
Superior Queen Room
Stayed in Jun 2025
Solo traveler
1 review
6.0/10
Posted on Jul 11, 2025
Cleanliness improved since last visit 3 months ago. Best about this place is proximity and value. But your coffee up the street, though. And eat out.
Response from Property: Good EveningThank you for taking the time to share your feedback.We're pleased to hear you noticed an improvement in cleanliness since your last visit—that’s great to know. We're also glad you continue to find value in our location.We understand not everything hits the mark, particularly with the coffee and dining options. Your comments help us identify where we can do better, and we appreciate your honesty.We hope to welcome you back again soon.Warm regards,Ray Ng Duty Manager | Rydges Camperdown
Guest User
Accessible Room
Stayed in May 2025
Couple
1 review
7.5/10
Posted on Jun 30, 2025
The receptionist was lovely. The carpark was very badly designed. The bed was very comfy, even though I booked King rooms, our bed was only a queen. The bathroom was not cleaned well at all. There was a previous persons soap in the shower, hair stuck to the conditioner pump, one shower curtain was missing and the one remaining was dirty. The shower wall had soap scum all over it. The AC was noisy and didn't feel like it worked well at all. We couldn't adjust the fan or the temp higher than 26 degrees. The cups were not very clean. I was happy to see Equal as a sugar option. But the milk was not nice. And no complementary biscuits? Check out 11am is appreciated :)
Response from Property: Good afternoon,Thank you for taking the time to share your feedback. We're glad to hear that you found the receptionist lovely, the bed comfortable, and appreciated thoughtful touches like the sugar options and our 11am check-out time.We're truly sorry to hear about the cleanliness and maintenance issues you encountered during your stay, as well as the challenges with the air conditioning and carpark. This is certainly not the standard we strive to uphold, and we sincerely apologise for the inconvenience and discomfort caused.Your comments have been shared with our housekeeping and maintenance teams for immediate review and action. We also appreciate your feedback about the room amenities and will take this into consideration as we work to improve the guest experience.Thank you again for your valuable insights. We hope you’ll consider giving us another opportunity to provide you with the stay you expected and deserve.Warm regards,KwabenaDuty Manager | Rydges Camperdown
Ms Jude
Superior Queen Room
Stayed in May 2025
Couple
1 review
8.5/10
Very Good
Posted on Jun 8, 2025
1.The bed on one side,felt like it had a broken spring because it was like sinking into a bean bag. Not good. 2.The bathroom had a terrible smell coming from the drain in the shower,it was bad enough we had to call reception to come n try n sort it out,the staff did a quick fix,but it was not ideal,they did offer to move us to another room,but we had unpacked and settled in.we just opened a window and tried to get fresh air through the room. 3. The fire alarm went off for a short time and we were told to wait for further instructions,still waiting and we checked out yesterday lol. We tried to ring reception from our room to find out more about the situation,no answer. So we dialled out of our room and rang Rydges and got through to them that way. 4. The day of checkout,was anytime before 11am, at 9 am I was in bed,my partner was in the bathroom,the door opens,no knock to let us know someone was at the door,the cleaner just walked in and then starts apologizing when she notices me in bed,I was NOT HAPPY. 5.Went down to the buffet breakfast,they couldn't find us/ our name n room number and had to check with reception to confirm we were booked in & paying guests before we could be seated. My partner did enjoy his bacon & eggs breakfast,the yoghurt I had was rather bland. The staff were very helpful and respectful when we needed them to be and they did give us a free breakfast to compensate But the negatives make me question whether I'd stay there again The positives are the location ( which is great ) and the helpful staff who were friendly and polite,but they can only do so much in certain situations.
Response from Property: Thank you for taking the time to share your detailed feedback. We truly appreciate your honesty, as it helps us identify areas where we need to improve and ensures we’re providing the standard of service our guests deserve.Firstly, I’m very sorry to hear that your stay did not meet expectations in several key areas. The comfort of your room is a top priority, and we regret that the bed and the bathroom drain issue caused such inconvenience. While we’re glad our team offered a room change and responded promptly, we understand it wasn't an ideal situation, especially after you had settled in.We also sincerely apologize for the fire alarm incident and the lack of follow-up communication. Safety and guest communication are paramount, and we are reviewing this internally to ensure clearer protocols are followed in future.Regarding the housekeeping incident and the breakfast confusion, please accept our apologies for both. These moments certainly fall short of the standard we aim to uphold. We are addressing this with our teams to prevent similar issues moving forward.That said, we’re pleased to hear you found our staff to be helpful and polite, and that your partner enjoyed his breakfast. It's great to know our location and team left a positive impression.We hope you might consider giving us another opportunity in the future to deliver the seamless and comfortable experience you should have received this time. If you do decide to return, please feel free to contact us directly—we’d be happy to assist with your booking and ensure everything is taken care of personally.Rydges Camperdown Sydney Team
Guest User
Superior Two Queen Room
Stayed in Apr 2025
Family
2 review
9.0/10
Great
Posted on May 13, 2025
Perfect location for appt at the RPA. Bus also right outside the door to go into the city centre. Staff were friendly and accomodating. Standard hotel room amenities .
Response from Property: Thank you for taking the time to share your feedback!We’re so pleased to hear you found our location convenient—especially for your appointment at RPA—and that the easy access to public transport made getting around the city hassle-free. It's also wonderful to know our team made you feel welcome and well looked after during your stay.We truly appreciate your kind words and hope to welcome you back next time you're visiting the area.
Cristiana
Superior Two Queen Room
Stayed in Mar 2025
Family
3 review
7.5/10
Posted on Apr 22, 2025
We had a room with two queen beds. Beds are comfy, room and bathrooms are clean. There is a bus stop just outside the hotel with two buses going to the CBD, and Haymarket.
Response from Property: Thank you for taking the time to share your experience!We're so pleased to hear you found the beds comfortable and the room and bathroom clean—that's exactly the kind of experience we aim to provide. It's also great to know the convenient bus access made getting to the CBD and Haymarket easy for you.We appreciate your feedback and hope to welcome you back on your next visit!
Mou Ching
Superior Queen Room
Stayed in Sep 2024
Family
1 review
9.0/10
Great
Posted on Oct 12, 2024
The Location, Cleaness oveall is good. No tooth brush and No bottle provided,and feeling the water pressure of shower is not enough.
Jessica Li Jie
Superior Queen Room
Stayed in Sep 2024
Family
14 review
8.0/10
Very Good
Posted on Oct 8, 2024
The hotel is walking distance to University of Sydney . Thai restaurant , wildcafe cum supermarket , Nandos just beside & opposite hotel , there is a bus stop outside of Hotel. its nice enviromnt to walk around .
aviv
Superior Two Queen Room
Stayed in Feb 2025
Family
29 review
9.0/10
Great
Posted on Mar 20, 2025
it's a nice place that's relatively affordable for a family room. would have loved to stay a bit more.
Response from Property: Thank you for your lovely feedback! We're so glad to hear you enjoyed your stay and found our family room to be both comfortable and affordable. It’s always great to know our guests wish they could stay longer — we’d love to welcome you back anytime!
Guest User
Superior Queen Room
Stayed in Jan 2025
Solo traveler
9 review
9.0/10
Great
Posted on Feb 13, 2025
Nice hotel
Response from Property: Thank you! We're glad to hear you liked the hotel.
88Tony88
Superior Queen Room
Stayed in Nov 2024
Solo traveler
13 review
9.0/10
Great
Posted on Dec 28, 2024
Rydges Camperdown located within walking distance to Newtown, The University of Sydney and RPA. There is a bus stop in front of the hotel where you can catch bus 422 or 412 to Central station and Chinatown. The check in was smooth and I was assigned to a Queen room on level 4. I stayed at Rydges for 7 nights for work purposes. The room was spacious and clean. The bed was confortable and the bathroom was clean. There is a swimming pool at the hotel but I did'nt use it. I did not have any issue with the stay and I would stay at Rydges Camperdown in the future.
Ellen319
Superior Queen Room
Stayed in Dec 2024
Couple
1 review
6.5/10
Posted on Jan 6, 2025
Air con is not working at all - feel stuffy and hot at summer night.
james1234w
Superior Two Queen Room
Stayed in Oct 2024
Family
2 review
9.5/10
Amazing
Posted on Jan 16, 2025
The location is good compared with the price. Not far to Sydney university.
Kenny
Superior Two Queen Room
Stayed in May 2025
Family
17 review
6.5/10
Posted on Jun 22, 2025
Facilities and Carpark are old.
Response from Property: Dear Kenny,Thank you for taking the time to share your feedback. We appreciate your comments regarding our facilities and carpark. We understand that certain areas of the property may feel dated. Please be assured that we are actively working on plans for future upgrades to enhance the overall guest experience.Your input is valuable to us as we strive to improve, and we look forward to the opportunity to welcome you back in the future and provide a more comfortable stay.Warm regards,Ray Ng Duty Manager | Rydges Camperdown