Business Hotels in Kitaazumi District

A wonderful stay here. Refreshed and modern. We had the family room with two futons which was pretty spacious. The only downside was that the basin was located inside the bathroom, making it inconvenient for others to use it. The location was brilliant as it was only walking distance to Echoland with plenty of dining options. The breakfast buffet had a pretty good range though if some of the dishes could be different each day that would be even better. One thing to note that is that the car park is unsheltered. We stayed for the ski season in January and on one night there was heavy snow, so the next morning we had to spend some time shovelling the snow around our car before we could drive it out. I suspect this is pretty typical in Hakuba though. Overall we were very satisfied and would highly recommend this for a family ski trip.

During the skiing trip in Hakuba, although I didn't drive myself and the transportation was a little inconvenient (the shuttle bus with fewer flights sometimes couldn't fully meet the needs), the hotel's front desk service made me feel extremely warm and thoughtful. Here, I would like to express my sincere gratitude to several front desk staff for their enthusiastic assistance and professional service. This was my first time to go skiing in Hakuba. I was unfamiliar with the local environment and did not have a car. In addition, I had to send my luggage back to the airport, so I encountered many challenges during the process. First of all, I would like to express my special thanks to an older male waiter who was kind and polite. He helped me with the delivery service. The process was very careful and made me feel at ease. Secondly, thanks to a short, slightly fat but smiling male waiter. After learning that I had been waiting in the lobby for two hours because the shuttle bus did not arrive on time, he tried his best to help me call a taxi to the ski resort. Although he was unsuccessful in the end, he understood my persistence and was always willing to help. When I got back to the hotel, as time was tight, he took the initiative to ask his supervisor and quickly helped arrange a hotel car to take me to the station so that I could catch the bus and JR train to Tokyo. At the same time, he also helped me pick up my stored luggage and assisted in moving it. He was more anxious than I was throughout the whole process, which deeply touched me. I am deeply sorry that I was unable to express my gratitude or give a tip in person as I was in a hurry at the time. Also, I would like to commend a young waitress. Although she was inexperienced, she was still careful and responsible, and tried her best to solve my problem, which made me feel her dedication and professionalism. During this trip, the sincerity and enthusiasm of these service staff provided me with great help. Even when faced with emergencies, they always put themselves in the guests' shoes and demonstrated an excellent service attitude. Next time I visit Hakuba, I will definitely choose to stay at this hotel again because their service makes me feel at home. Thanks again! In addition, the staff who clean the rooms are also very professional, polite and responsible. As for the hotel facilities, cleanliness, decoration and the quality and style of the restaurant food, they are all great.

What an awesome experience! The hotel offered exemplary service before we even arrived. Due to special travel arrangements, we arrived late and the staff quick to arrange an in-room bento dinner for us before our arrival. When we got there, we were immediately blown away by the gorgeousness of the hotel. Despite its age, everything was very clean and polished. I can see that great care had been taken to upkeep the hotel and it’s premises, which are extraordinarily beautiful. We couldn’t resist taking pictures even after check-out, and it took us an hour to finally reluctantly leave. Words cannot actually do the place justice, you must visit there yourself. We were very impressed with how delicious the food was, and the attention to detail, including the placement of the food, the coordination of food color. My mouth is still watering as I recall how delicious it was. I had 10 helpings of their prime rib one day. Besides, I had a dietary restriction and the staff were really careful with that, to the extent of reminding me what dishes not to eat everyday at their breakfast and dinner buffet. In addition to excellent food and service, the hotel went out of its way to be very eco-friendly. For every day that we did not need our room to be tidied, we earned points, which can be traded in for ice cream or other goodies. Finally, the staff spoke perfect English. This is rare indeed, and it made everything so much easier and so much more enjoyable. Thanks for the experience!

Transportation is divided into Hakuba Ski Resort Transportation and Hotel Transportation Hotel Transportation: Go: We took the ski resort bus from Tokyo for 6 hours and got off at the Happo Bus Terminal. We took an Uber for the whole morning but no one took the order. Finally, we took the bus to the hotel through the station. NO.4 H3 bus, you can ask the staff for details. The hotel is a stop where the Hakuba Village shuttle bus normally passes, and there is basically one bus every 1 hour. Return: The hotel provides 2 buses to Happo Terminal/Hakuba Station in the morning and afternoon every day. You need to make an appointment in advance. Ski Resort Transportation: Go to Happo/Iwatake/Muchi/Goryu. There are ski resort shuttle buses that run every 1 hour to and from the door. To go to other ski resorts, you have to go to the terminal and transfer for 800 yen (such as Cortina). If there is heavy snow, the shuttle bus is very unpunctual. We also missed the hotel shuttle bus due to the transfer, and it was very difficult to call Uber, so everyone should reserve time.

The dining is very delicious, the location is good, but it is more suitable for self-driving, because there are few buses, and it is a large uphill, and it is really doubtful to walk up with the suitcase... But I am still satisfied, because the buffet is really good and delicious (the whole Baima area is a bit of a food desert meaning)

Superb location, exactly one of the Jam Jam snow liner stops at Tsugaike, if you are traveling from Narita airport direct. And close to the gondola station to hit the slopes for Tsugaike Kogen, only few mins walk. Friendly staff, they helped to arrange for us to have the same room even though the bookings were made separately for consecutive days, so we don’t need the change room and move stuff every day. Highly recommended, will definitely choose to stay again when visit next.