Best Burnaby Hotels

"The rooms are new, the location is excellent/convenient, and the front desk service is also great. This hotel is a rare find in Vancouver."

"Remember this hotel is a Holiday Inn ”Express” and hence customers should have lower expectations. Its breakfast, housekeeping standard and front desk experience were not as good as an average hotel. There was a strand of ”private” hair on the soap dish in the bathtub. Its policy regarding late check-out was unnecessarily complicated. My room was not vacuumed for my entire 12-day stay. Despite the 12-night stay, my requests for a late checkout could not be entertained until the day of departure when I had to specially wake up at 6 am and call the front desk. Because my phone call was not answered, I then had to approach the front receptionist in person to ask for a late checkout and negotiated with the receptionist (who seemingly just woken up) for more than 5 minutes before he reluctuantly agreed to my request to check out at 2 pm. I will try Hilton Metrotown (Crystal Mall) for my next visit."

"The room was booked for my son and his family including a 10 months old baby. I have stayed in this hotel for many times and this time we were assigned to the 27th floor which the King one bedroom suite is much smaller than we used to stay. This was really out of our expectation since we have rented several baby products such as play pan, car seat etc and there are not enough space for us to settle them in the room."

"No pool at this hotel. It is great for couples because of the restaurant and ******. Parking is free and across the street"

"This  is comfortable, clean and hygienic, affordable and the service attitude is very good! And the transportation is also convenient, I will choose to stay next time, and I will recommend it to my friends! 👍👍👍"

"The room was spacious, and we had a good stay overall. My only minor complaint was that the bathroom facilities were a little dated. On the plus side, the hotel's location is superb, with plenty of shopping and dining options right outside, which was extremely convenient."

"Sit in the suburban area southeast of Vancouver downtown, a convenient location. Hotel is well decorated. Great credit to the collaboaration to the next door restaurant to provide breakfast service. I enjoyed the full breakfast."

"I stayed here overnight after a concert at the PNE Forum nearby. It’s a great location and a nice room. Staff were very kind and helpful at both check in and check out. Unfortunately in our room the walls are pretty thin and you can hear everything that goes on outside. Top lock of the door was also broken and there was still hair in the bath tub from the previous guest which was gross."

"Our company's foreigner boss and his friends went to Canada for a holiday. The location of this hotel is not bad. They are very satisfied. They will choose this hotel next time."