Featured facilities: Parking, Laundry service (on-site), Restaurant
Very Good
485 reviews
8.3/10
1 night
From PHP 1,234
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9.5/10
Amazing
GGuest UserExcellent service.
Restaurant manger help my child prepared scrambled egg when this is not in the menu for dinner buffet. Nice buffet dinner with wide variety of food and live band performance. Nice ambience.
Able to check in early.
The bed was so comfortable, has big TV which I can screencast. Big swimming pool although the pool floor is not clean. Has proper working desk.
Security ok, as I met the security patrolling on the floor.
I left something in the room when checked out, the staff even WhatsApp me to inform me.
Will definitely come back again.
Highly recommend to everyone. This is more like 5 star in my opinion.
We have enjoyed our stay very much.
SSamie 陈思绵Room is new and clean. Location is near the batam ferry terminal but further away from the city where restaurants and spas are located. If you want a quiet night to sleep, don't stay here! Blaring music from the tapas bar on Level 3 that goes till midnight! Or make sure you get a room that is far away from the tapas bar. The windows are not insulated and the loud music just went on and on. We were only there for 1 night so i didnt bother to ask to change our room. There's nothing much around the hotel area.
MMelvyn NgGood and clean hotel! Bed was so soft and good! They serve quite a decent breakfast as well with a live Indomie station 👌 Only issue I have is the shower and bedroom is separated by glass and a translucent curtain! Rather awkward situation… otherwise this hotel is new and great! Will come back again!
DDeeKwokHotel is at a convenient location - walking distance to the mall, food centres and many local stalls/markets.. also various massage spas surrounding the hotel (tho most close by 11pm).
Hotel breakfast has a good variety and family enjoyed most of the dishes. The rooms are spacious and clean, but would advise to air the room a bit as the rooms could feel a bit stuffy at first. The service team is friendly and sincere, wearing cheerful smiles 😃 .
KKirvyI had a truly wonderful stay at Grand Eska Hotel Batam! The food was absolutely delicious be it the breakfast or the weekly Saturday BBQ and the hotel had such a vibrant atmosphere with events that made the experience even more enjoyable.
A special shoutout to Felix! Who went above and beyond throughout our stay. From recommending great dinner spots to even assisting us with purchasing gifts, his thoughtful service really made us feel well taken care of. It’s rare to meet someone so dedicated and genuine—thank you, Felix!
What stood out most was the warm hospitality from every staff member we encountered. No matter where you go in the hotel, you’re always greeted with a bright smile that makes you feel at home.
Overall, I couldn’t have asked for a better experience. Highly recommend Grand Eska Hotel Batam for anyone visiting Batam—you’ll be well fed, well cared for, and leave with a big smile.
SShanellejjqFrom the check in, to our check out the staff around the resort were all very helpful and smiley. They provided us with helpful advice and recommended activities to do in the resort!
Rooms were nice and clean as well and spacious. We also visited the massage in the resort and it was a really good experience!
Lots of things to do around the resort even for adults, we did archery and the instructors were very encouraging and skilled in guiding first timers!
HHamzah189Very clean and the staff were all extremely friendly and helpful. Breakfast was amazing. The location, while close to a lot of places, was not accessible by foot. I prefer a place that I can simply walk out and enjoy the area. There were no footpaths outside the hotel. Not the hotel's fault of course. Overall, nice place to chill.
GGuest UserI'm giving five stars to the hotel driver, the service was absolutely excellent! You can contact the hotel the day before check-in to arrange a pick-up from the ferry drop-off point, and when you're ready to leave, you can also book a free ride from the hotel to the pier. It's incredibly convenient. We were so lucky to have this driver; he proactively helped us with our luggage, assisted us with our visa on arrival, and even filled out our immigration cards... The service was top-notch! The hotel environment is also fantastic. Everything about this trip was great, apart from the bad weather. I'll definitely be back!
GGuest UserThe hotel's facilities are a bit dated, but the cleanliness is acceptable. You can see monkeys and squirrels around the hotel, so for a beachfront resort, this level of cleanliness is probably the best they can do. The ocean views and scenery are stunning, and there are two very large pools that are great for swimming. It's a fantastic spot for photos. I'd say the ocean views here are among the best you'll find on Batam Island. The hotel's surroundings are very remote, so getting around pretty much requires a taxi.
AAnonymous UserGood location with many food options nearby. Walking distance to Nagoya Hill Mall. Breakfast is superb, delicious local tastes. The room is clean but lacks amenities, especially hand towels and hairdryers.
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