Boutique Hotels in Yamagata

"Even though we called the hotel stating that we would be late for the check-in and dinner as there was heavy snow in the highway. The staff postponed it to 730. However, the snow was so heavy, we lost our way in town and we arrived at 8:10. The staff saying that we were too late and rejected to provide any food for us. we had to walk downhill to the town to find our own dinner. however, on the second night of our stay, we noticed that the other guests were having dinner at 9:10 when we passed by the restaurant. We know that we were late, but I believed that hotel is in the hospitality industry, the staff have to be considerate to the guests. as we were not meant to be late on purpose, just because of the bad weather outside, we couldn’t drive fast. We were in the highway 2 1/2 hours without any food and drink in the hope of arriving on time."

"This time I went to Tibetan Wangshubing to find a lot of hotels. After reading the evaluation of the website, I chose this hotel. I was disappointed after I actually checked in. The view of the hotel is beautiful, the meals are good, the service staff are friendly, the location is good, and the connection service is also provided. But it may be that the hotel is old and there is a problem with the water pipe line. After we took a shower, we had to put the water in the bathtub. When we found that the water was discharged on the floor of the bathroom, not directly discharged into the water pipe. The water discharged in an instant was mixed with a lot of dirty things, super disgusting, What is even more terrible is that the drainage of the bathroom floor is blocked, the water is too overflowing, our room is wet, the floor is carpeted, causing us a lot of trouble. At 10 o'clock in the evening, no one was there, and we stayed until the next day to check out, which was very inconvenient."