Travelodge Birmingham Central Newhall Street Reviews

Didn’t enjoy the breakfast the eggs wasn’t that good and the bacon was too tough for my liking and also my keys were giving trouble on the second day. But everything else was fine

Unfortunately not very clean. No glasses or cups in our room and made us pay for water. Probably the most bar minimal effort travelodge I have stayed in. See why it is 2 stars.

Basic. Clean and tidy. Breakfast self service quite acceptable. Would consider staying here again

It was ok.The room was clean, the bed was comfy. Good breakfast.

The staff were really friendly, the room itself wasn't very clean and the sink was leaking, toilet kept gurgling throughout the night and obviously can't be help but the location meant the night was very noisy.

A comfy and clean venue near the centre of Birmingham. Very good buffet breakfast at a reasonable price

The stay at the hotel was really good with exceptional rooms and outstanding staff with the meals all nice and delicious. I would also recommend the hotel to a friend and I would also like to be updated on the offers of rooks and stays at the hotel with any sales or reduction of rooms or accommodations.

We went to Birmingham for 2 nights and Idris welcomed us on reception and couldn’t have been more helpful and courteous so shout out to him for Customer Service at its best. Our room had fluffy white towels, carpet looked new and our bathroom and bedroom were very clean. Shower was the cleanest I’ve seen. All in all for the price we paid I couldn’t fault our stay in this Travelodge. We would definitely choose this one again for a stay in Birmingham.

I had a wonderful stay at this hotel in Birmingham City Centre! The location is perfect for exploring the city, with everything I needed close by. The rooms were clean, comfortable, and well-maintained, which made my stay all the more enjoyable. The service stood out the most during my visit. Check-in was quick and efficient, and the staff were incredibly friendly and attentive throughout my stay. Neil, the receptionist, was especially helpful—he made sure I had all the information I needed and even gave me some great recommendations for local spots to visit. His professionalism and warm attitude really enhanced my experience. Overall, it was an excellent stay, and I’d highly recommend this hotel to anyone visiting Birmingham. I’ll definitely be returning on my next trip!

Claire was lovely and very helpful with any requests I had. Had to extend an extra day and was helpful with that. Good stay if you need somewhere to sleep for a night or two……………………………………………………………………………………………………………………………………………………………..

As far as Travelodge hotels go - rooms are standard and if the older design but well maintained and spotlessly clean. What makes this hotel stand out however is the staff. Claire greeted me on reception and remembered me from a year prior which made me feel both welcomed and valued. Bert in the cafe for breakfast is fantastic. He is so customer focused and makes sure that customers are all looked after. I remembered him from a year prior too - he was just as kind and caring then too! Such a lovely person! I also spoke with Zhane, Neil and Josh during my stay and they were all brilliant. The difference between this and other Travelodge sites is the staff - they are like a family and are all so focused on making customers stays as nice as possible!

Starting from the check in, staff wasn't welcoming. Didn't explain anything like check out time, location of restaurant for breakfast, time of breakfast–I had to use my phone because room didn't have telephone to enquire all this which took me to the operator for him to now forward call to the hotel I am in. Room we lounge was very unkempt. No ventilation in the bathroom, rusty rail handle in the bathtub, towels very cheap quality, breakfast was so dry and not many options. When request from a staff there was no effort to try and get it from the chef. There was not even a chef. It was same reception staff making food with no proper food PPE e.g. airpron, hair nets. Staff just dressed in normal clothing while cooking in the kitchen. Juice glass was dirty from the clean section with a lady's lip stick stain. Had to purchase Wifi never made aware of all this..

Great stay and brilliant staff. Bert was fantastic with all of our needs. Always checking to ensure everyone is okay and going out of his way to make our stay was even better. Lovely breakfast, lovely drinks, great atmosphere and excellent staffs.

Super hotel. Clean, warm and plenty of hot water! Breakfast is fantastic and staff are present, friendly and helpful We like the location near the jewellery quarter and the canal lock system - still within walking distance from the city centre