CITIC Hotel Beijing Airport

CITIC Hotel Beijing Airport Reviews

CITIC Hotel Beijing Airport

No.9 Xiaotianzhu Road, Capital Airport, Shunyi District, Beijing, 100621, ChinaSee Hotel Details
CITIC Hotel Beijing Airport
CITIC Hotel Beijing AirportCITIC Hotel Beijing AirportCITIC Hotel Beijing Airport
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1 night

Guest Reviews

8.5/10
306 review
Verified reviews
Location8.7
Amenities8.2
Service8.7
Cleanliness8.5
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All reviews(306)
Positive reviews(281)
Reviews with photos/video(29)
Convenient location(46)
Close to airport(44)
Easy to get around(37)
Offers pick-up/drop-offs(23)
Shower difficult to use(12)
Perfect for business trips(9)
Great swimming pool(8)
Tasty food(5)
Negative reviews(25)
Guest User
Deluxe Room (2 Beds)
Stayed in Mar 2025
Family
7 review
9.5/10
Amazing
Posted on Apr 10, 2025
The bathrooms by the pool were dirty. Other than that I was satisfied with our stay. Service is good. Location is good if you need something close to the airport. The airport shuttle bus is very convenient.
Response from Property: Dear guest, thank you for taking the time to tell us about your experience at CITIC Grand Hotel Beijing. I regret that we failed to meet your expectations. Please allow me to express my sincerest apologies. At CITIC Grand Hotel Beijing, we strive for continuous improvement and hope to provide every guest with a high level of experience. Therefore, your feedback is very important for our improvement. Please rest assured that we are taking appropriate measures to resolve the existing problems and prevent them from happening again in the future. We hope to have the opportunity to provide you with better service in the near future.
Guest User
Superior Double Room
Stayed in Apr 2025
Business travelers
3 review
7.5/10
Posted on May 18, 2025
My go to hotel if I have an early flight from PEK. Reasonably priced, good location with convenience stores and places to eat nearby. Staff speak some English though I expect better in an airport hotel. Shuttle to the airport is a nice perk Room facilities are hit and miss. This time (11th floor), lead extension was not working and there were no sockets near the bed. Also very, very noisy.
Response from Property: Dear guest, thank you for taking the time to tell us about your experience at CITIC Grand Hotel Beijing. I regret that we failed to meet your expectations. Please allow me to express my sincerest apologies. At CITIC Grand Hotel Beijing, we strive for continuous improvement and hope to provide every guest with a high level of experience. Therefore, your feedback is very important for our improvement. Please rest assured that we are taking appropriate measures to resolve the existing problems and prevent them from happening again in the future. We hope to have the opportunity to provide you with better service in the near future.
AlexeyS
Deluxe Room (2 Beds)
Stayed in May 2024
Family
4 review
7.0/10
Posted on Jul 11, 2024
Good hotel, a bit expensive for the provided facilities. It is also a bit old, but location is convenient if you need proximity to the international airport. The prices for food are higher than expected.
Response from Property: Thank you for choosing CITIC Hotel Beijing Airport. As the oldest 4 star hotel in airport area, after 20 years’ operation, we are facing some challenges in maintaining high service quality among all hotel facilities, and we are working on improving those aspects currently. Expecting to offer you different and better experience for your next stay with us, and looking forward to serve you again at CITIC Hotel Beijing Airport. Wish you a wonderful day ahead. Thank you.
宓花
Superior Double Room
Stayed in Apr 2024
Solo travelers
9 review
10.0/10
Outstanding
Posted on May 12, 2024
Very close to the airport. Good cozy rooms. The only downside is that the only power socket that works when the lights are off is far from the bed. Makes me wonder why is it like that~ They even warn about it in the booklet. On the other hand, charging the phone during the night somewhere far from the bed makes sleep much better 😂 Every time I leave China, I spend the last night before the flight here, and will continue doing that. Definitely recommend.
Response from Property: Dear customer, thank you for choosing CITIC Hotel Beijing Airport. We are located in the center of Airport Industrial Zone, you may reach every single terminal of Beijing Capital Airport within 10 minutes by the shuttle bus we offered to our guests as a complimentary service. We're looking forward to serve you again in the near future.
Mr BAI
Superior Double Room
Stayed in Apr 2024
Business travelers
4 review
7.5/10
Posted on May 19, 2024
Good facility, about 3.5 star hotel a short ride from PEK airport terminals, can be easily upgraded with limited investment to 4+ stars.
Response from Property: Dear customer, thank you for choosing CITIC Hotel Beijing Airport. We are located in the center of Airport Industrial Zone, you may reach every single terminal of Beijing Capital Airport within 10 minutes by the shuttle bus we offered to our guests as a complimentary service. We're looking forward to serve you again in the near future.
Guest User
Superior Room (2 Beds)
Stayed in Sep 2023
Travel with friends
1 review
4.5/10
Posted on Oct 30, 2023
The service lacked hugely, wifi in the room didn’t work, toilet sink was leaking, there was no hot water, mini fridge didn’t work. Service was poor. Do not recommend for the price.
Response from Property: Dear customer, thank you for your time sharing with us your suggestions and comments, it's very important for us to further improve our service quality, and we wish to give you a better experience during your next stay with us. Looking forward to serve you again in the near future.
PIERPAOLO BONAFEDE
Superior Double Room
Stayed in Apr 2025
Business travelers
33 review
10.0/10
Outstanding
Posted on May 26, 2025
as usual very good.
Response from Property: 尊敬的客人您好，歡迎您下榻北京國都大飯店，並分享您的入住體驗。很高興能為您提供物有所值的體驗和便利的出行條件，希望您有個愉快的旅程，我們熱忱期待您下次光臨！
Stefan
Superior Double Room
Stayed in Apr 2024
Business travelers
6 review
6.0/10
Posted on Jul 3, 2024
The Hotel is just old. No hotel bar. The restaurant is closed.
Response from Property: Dear customer, thank you for your time sharing with us your suggestions and comments, it's very important for us to further improve our service quality, and we wish to give you a better experience during your next stay with us. Looking forward to serve you again in the near future.
Ana Chornopyska
Superior Double Room
Stayed in Apr 2024
Couples
10 review
10.0/10
Outstanding
Posted on May 7, 2024
Very pleasant experience at this hotel totally recommend
Response from Property: Dear customer, thank you for choosing CITIC Hotel Beijing Airport. We are located in the center of Airport Industrial Zone, you may reach every single terminal of Beijing Capital Airport within 10 minutes by the shuttle bus we offered to our guests as a complimentary service. We're looking forward to serve you again in the near future.
PengYun
Deluxe Room (2 Beds)
Stayed in Jun 2024
Family
2 review
8.0/10
Very Good
Posted on Jul 3, 2024
Indoor pool was open, staff is nice.
Response from Property: Dear customer, thank you for choosing CITIC Hotel Beijing Airport. We are located in the center of Airport Industrial Zone, you may reach every single terminal of Beijing Capital Airport within 10 minutes by the shuttle bus we offered to our guests as a complimentary service. We're looking forward to serve you again in the near future.
PRASIT
Superior Room (2 Beds)
Stayed in Sep 2023
Couples
2 review
8.5/10
Very Good
Posted on Nov 24, 2023
Great location for early flight out of Bejing capital international airport with free shuttle service from each ends. The only inconvenience was the air con in the first room was not working properly and had to move the room after 3-4 hour of the air con trial. Breakfast was plentiful and full of options. Inspite of the aircon incident, we'll stay there again.
Response from Property: Dear customer, thank you for your time sharing with us your suggestions and comments, it's very important for us to further improve our service quality, and we wish to give you a better experience during your next stay with us. Looking forward to serve you again in the near future.
Torrielli
Standard Single Room
Stayed in Jun 2023
Family
5 review
10.0/10
Outstanding
Posted on Jul 24, 2023
Good hotel and very nice swimming pool. Friendly emply. I only suggest to have better shuttle service to and from airport. Thnaks.
Response from Property: Dear customer, thank you for choosing CITIC Hotel Beijing Airport. We are located in the center of Airport Industrial Zone, you may reach every single terminal of Beijing Capital Airport within 10 minutes by the shuttle bus we offered to our guests as a complimentary service. We're looking forward to serve you again in the near future.
Jamsicles
Standard Single Room
Stayed in May 2023
Solo travelers
22 review
10.0/10
Outstanding
Posted on Aug 5, 2023
Good amenities . Too outdated , may need some renovations in the future . Water pressure in the shower was too low .
Response from Property: Thank you for choosing CITIC Hotel Beijing Airport. As the oldest 4 star hotel in airport area, after 20 years’ operation, we are facing some challenges in maintaining high service quality among all hotel facilities, and we are working on improving those aspects currently. Expecting to offer you different and better experience for your next stay with us, and looking forward to serve you again at CITIC Hotel Beijing Airport. Wish you a wonderful day ahead. Thank you.
Kim Jones Stone Cherries
Superior Double Room
Stayed in May 2023
Business travelers
3 review
4.5/10
Posted on Jun 29, 2023
I wouldn’t stay here again, only good thing was the outdoor pool which was great in the 40c heat. Poorly trained staff which found it difficult to navigate communication other than chinese. I have been to other hotels and with innovation you can work it out . these guys really struggled. Seem to have a different attitude to other hotels. Breakfast was mediocre at best. had a long line of drinks on the menu but about 10% WAS AVAILABLE. Seriously need to lift their standard of standard. They are way behind other hotels
Response from Property: Dear customer, thank you for your time sharing with us your suggestions and comments, it's very important for us to further improve our service quality, and we wish to give you a better experience during your next stay with us. Looking forward to serve you again in the near future.
Platz
Deluxe King Room
Stayed in May 2023
Couples
5 review
4.5/10
Posted on Jun 16, 2023
Outdoor Pool closed no info on web or at time of booking. Bar closed Restaurant partly open
Response from Property: Dear customer, thank you for your time sharing with us your suggestions and comments, it's very important for us to further improve our service quality, and we wish to give you a better experience during your next stay with us. Looking forward to serve you again in the near future.