Super 8 Beijing (Beijing Chaoyang Park Shifoying) Reviews

Response from Property: 《自助洗衣房》《院内免费停车场》Dear guest,We are extremely delighted to receive your high praise! Thank you so much for choosing our hotel. We are committed to providing guests with excellent value for money, and it's wonderful to hear that you recognized our efforts in this regard.Our hotel spares no effort in creating a modern and comfortable environment, while ensuring top - notch security measures to give you peace of mind during your stay. Moreover, being conveniently close to Beijing Chaoyang Station, we aim to make your travel as smooth as possible.We look forward to your next visit. We will continue to uphold high standards and bring you even more pleasant surprises.

Response from Property: 抱歉給您不好的體驗，關於您所提及的房間衞生以及房間煙味我們已將您的反饋同步至客房經理，要求全員覆盤問題，目前在為客人辦入住之前都會提前為房間通風同時已完成所有客房的交叉檢查，杜絕類似情況再次發生。您可以去看下我們近期的評價，已經沒有客人反映類似的問題了。期待您的下次入住，在您下次入住過程中有任何問題您都可以隨時聯繫我們，我們一定第一時間給您滿意的答覆。

Response from Property: 抱歉給您不好的體驗，房間大小和性價比方面能讓您基本滿意，我們很欣慰。但隔音問題給您帶來了困擾，非常抱歉！我們已記錄並會加強相關區域的隔音檢修，努力提升入住體驗。期待有機會再為您服務，彌補這次的不足。

Response from Property: Dear Guest,Greetings! Thank you very much for choosing to stay at our hotel and for your honest feedback. Every suggestion you have provided is an important direction for us to improve, and we deeply appreciate and value your input. Regarding the smaller room size you mentioned, we fully understand that different guests have varying needs for room types. Some room types are indeed more suitable for single travelers or short stays. If you wish to experience a more spacious room during your next visit, please feel free to contact us in advance. We will prioritize upgrading or recommending a suitable room type for you based on availability, striving to meet your needs.We sincerely apologize for the wall cleanliness issue! This clearly did not meet our hygiene standards. We have immediately arranged for the housekeeping department to carry out a thorough cleaning and inspection of all guest rooms, and we will strengthen the frequency of daily inspections to ensure that similar oversights do not occur again in the future. Your feedback is crucial for us to enhance the details, and thank you for your frankness.We also deeply apologize for the residual smoke odor in the non-smoking room! Although the hotel strictly enforces the management regulations for non-smoking rooms, the odor may have been caused by the non-compliant behavior of individual guests or ventilation oversights. We have added air purification equipment to the non-smoking floors and will strengthen the patrol efforts during the stay. In the future, we will ensure the air quality of non-smoking rooms through stricter management and cleaning procedures.Thank you again for taking the time to communicate these issues with us. We truly value every guest's experience and hope to have the opportunity to provide you with more perfect service in the future. If you are willing to choose us again, please feel free to contact the hotel front desk at any time. We will follow up on your stay arrangements throughout the process, striving to make you feel our improvement and sincerity! Wish you a happy life and all the best!

Response from Property: ❤️自助洗衣❤️免费停车场❤️Thank you so much for your kind words! We're thrilled to hear you had a great stay—knowing you found the hotel clean, our staff friendly, and appreciated the convenient location near the metro means a lot to us. We can't wait to welcome you back soon!

Response from Property: ❤️環境安靜❤️免費停車場❤️感謝您細緻的反饋！非常抱歉房間位置未能完全符合您的出行需求😔 但能讓您感受到乾淨整潔，我們也稍稍安心啦～您提到想參觀北京主要景點，其實周邊地鐵 / 公交路線還算便利（具體可諮詢前台哦），若下次您希望更靠近景區，我們也能為您推薦分店或提供路線規劃～ 價格與體驗的平衡一直是我們努力的方向，期待下次能用更貼心的服務讓您收穫滿分體驗呀！祝您在北京的旅程充滿驚喜～🌇

Response from Property: ❤️24小時前台服務❤️臨近地鐵三號線❤️能感覺到你是帶着包容在評價呀——雖然浴室有點小堵塞，但“一切都很棒”和“一流客户服務”才是你心裏的重點。其實住酒店時，偶爾的小插曲難免，但好的服務總能讓人忽略這些，反而記住被妥善對待的舒心。這種“有小瑕疵卻依然讓人覺得值得”的體驗，反而更真實呢～

Response from Property: 《自助洗衣房》《院内免费停车场》Thank you very much for your comprehensive review! We're thrilled to hear that you found our location great and very close to Beijing Chaoyang Train Station. Being conveniently located has always been one of our priorities, and we're glad it met your expectations.We're also pleased to know that our staff were friendly and made a positive impression on you. Their dedication to providing excellent service is something we're very proud of.Regarding the room size, we understand that different guests have varying preferences. While your room may have been on the smaller side, we're glad you appreciated its cleanliness. Cleanliness is a top priority for us, and we strive to ensure that all our rooms are immaculate.Lastly, we're delighted to hear that you found the bed comfortable and the bathroom functional with a good shower. A restful night's sleep and a convenient bathroom are essential for a pleasant stay, and we're glad we were able to provide that for you.Thank you once again for choosing our hotel and for your wonderful feedback. We look forward to welcoming you back and providing you with an even better experience in the future. Have a great day!

Response from Property: 《機器人送物》《院內免費停車場》非常感謝您的五星好評！您的滿意是我們最大的動力，也是我們不斷追求卓越服務的源泉。我們深感榮幸能夠為您提供如此舒適、安全且愉悦的住宿體驗。 您的肯定不僅是對我們現有工作的認可，更是對我們未來繼續提升服務質量的激勵。我們將繼續秉持高品質的服務標準，不斷優化環境，強化安全保障，確保每一位賓客都能在這裏享受到超越期待的住宿體驗。 再次感謝您的寶貴評價，期待在未來的日子裏，能夠再次為您服務，創造更多美好的回憶。祝您生活愉快，萬事如意！！！！

Response from Property: "Robot Delivery Service | Free Parking Inside the Courtyard Thank you very much for your five-star review! Your satisfaction is our greatest motivation and the source of our continuous pursuit of excellence in service. We are deeply honored to have provided you with such a comfortable, safe, and enjoyable accommodation experience. Your affirmation not only recognizes our existing work but also inspires us to continue improving the quality of our services in the future. We will continue to uphold high-quality service standards, constantly optimize the environment, strengthen safety measures, and ensure that every guest can enjoy an accommodation experience that exceeds expectations here. Once again, thank you for your valuable feedback. We look forward to serving you again in the future and creating more wonderful memories. Wishing you a happy life and all the best!!!!"

Response from Property: ❤️环境安静❤️免费停车场❤️Thank you so much for your warm words! We're absolutely thrilled to hear that you found our place **comfy, friendly, and in a good location**—it's like hitting the trifecta of hospitality goals! 🌟 ### Here's why your feedback makes our day: - **Comfy corners**: Our housekeeping team actually tests every mattress by lying on it for 10 minutes (yes, really!) to ensure it's just the right blend of squishy and supportive. Plus, those fluffy pillows? They're secretly labeled "soft," "medium," and "firm" on the tag for picky sleepers! - **Friendly vibes**: The front desk crew has a hidden notebook where they jot down guest preferences—like if you mentioned loving morning coffee, we'll have a freshly brewed cup waiting when you step out of the elevator next time! - **Location perks**: We mapped out the shortest routes to nearby subway stations, even noting which exits have escalators (because carrying luggage up stairs is the worst, right? 🚇). Next time you stay with us, just drop a hint that you're a "repeat star"—we'll upgrade you to a room with a city view and send up a welcome treat of local pastries! 🍰✨ Hope your next adventure is just as cozy and convenient—come back soon!

Response from Property: 《自助洗衣房》《自助咖啡机》Thank you very much for taking the time to provide your feedback. We are sorry to hear that your stay did not meet your expectations, especially regarding the room size and its suitability for families.We understand that spaciousness and comfort are essential for a pleasant stay, and it is clear that in your case, we fell short of delivering on those aspects. We appreciate your honest opinion and will take it into consideration for future improvements to our room layouts and offerings for families.Regarding the location, we acknowledge that being situated away from the main markets and shopping malls may have caused inconvenience for you. We strive to offer a peaceful and tranquil environment, but we also recognize the importance of accessibility and convenience. We will continue to explore ways to enhance the surroundings and make our location more accessible to guests' needs.Your feedback is invaluable to us, and we sincerely appreciate your honesty. It helps us identify areas where we can improve and ultimately provide a better experience for all our guests. If there is anything else you would like to discuss or if we can assist you further, please do not hesitate to contact us.Thank you again for sharing your thoughts, and we hope to have the opportunity to welcome you back in the future when we have addressed your concerns.

Response from Property: 《機器人送物》《自助咖啡機》尊敬的賓客，感謝您抽出寶貴時間分享您的住宿體驗。我們很高興聽到您對房間整體和衞生間的高科技設施給予了好評，這是對我們服務質量的肯定。關於您提到的淋浴水壓不足以及熱水不穩定的問題，我們深感抱歉給您帶來了不便。我們已經將這一情況反饋給相關部門，並將立即採取措施進行檢查和調整，確保每位賓客都能享受到舒適的沐浴體驗。同時，對於噪音問題，我們理解這嚴重影響了您的休息質量。雖然我們一直致力於為賓客提供安靜的住宿環境，但偶爾的噪音問題確實難以完全避免。為了彌補這次的不便，我們會在未來加強隔音設施的檢查和維護，並考慮在客房內提供耳塞等降噪用品，以便賓客在需要時能夠有更好的休息環境。再次對給您帶來的不便表示誠摯的歉意，並感謝您的寶貴意見。我們始終將賓客的滿意度放在首位，並會不斷努力提升我們的服務品質。希望未來有機會再次為您服務，讓您擁有更加愉快的住宿體驗。祝您一切順利！

Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！