Jianguo Garden Hotel Reviews

We stayed at this hotel for four nights during our trip to Beijing, using it as a base to visit major attractions like the Summer Palace, Temple of Heaven, the Great Wall, and the Forbidden City. The location was fine overall—centrally placed enough, but realistically, no matter where you stay in Beijing, you’ll need to travel quite a bit to reach the main sights. While the hotel has some positives, we were left a little disappointed by a few aspects. First, there is no bar, which surprised us given that this is a 5-star hotel. It would have been nice to have somewhere on-site to relax with a drink in the evenings after long days of sightseeing. Another issue was the handling of deliveries. In other hotels we’ve stayed at in China, staff usually place deliveries directly into delivery robots for quick and easy room service. At this hotel, this rarely happened, and we often had to go down to reception ourselves, which felt a bit inconvenient. The biggest issue during our stay was the air conditioning. It was very hot during our time in Beijing, and unfortunately, the room aircon wasn’t strong enough to keep the room cool. We reported this to the staff, and while someone did come to check it, there wasn’t much improvement afterwards. Overall, the hotel is clearly older, and while that’s not necessarily a bad thing, we did feel that considering the price, a higher level of comfort and service should be expected. With a few improvements, especially to facilities and room comfort, they could offer a much better guest experience.

Excellent service overall. Food is stunning and reasonably priced. Btw I really love the cute little delivery robot.

Nice hotel but very old interior equipment but it was fun. Wide single beds were positive

It is a 5 star hotel but you could hardly say that. It is old, outdated furniture and even it can do with a bit of painting. The rooms are smelly. Even we asked to change the room and the 2nd one was smelly as well. The only advantage was the location. Definitely their photos polished too much. This hotel is not worth what it is.

The location was perfect, close to the metro station, so it was convenient to explore the city by metro. The hotel is a bit old. The pool was nice. The service staff was friendly. The Wi-Fi didn't work the first day and it was bad the second day, when I asked for help from the service staff they couldn't understand and didn't take any action, saying that the network was down. I had a beef meal at the Jing Tang Chinese restaurant below the hotel, but the meat was very tough. The buffet was decent.

The hotel is in excellent location, near the subway lines 1 and 5, walking distance to Wang Fu Jing and close to Tian An Meng Square and Forbidden Palace. The service is good. It has a swimming pool and beautiful lobby. The rooms are clean But a bit old. The beds are comfortable. I can recommend this hotel if you visit Beijing.

Beautiful hotel. Travelling with my niece. They took very good care of us. Although the AC was not cold for the entire trip and the bathroom was a little small.

The hotel is quite nice, situated very near 150 mts from a subway station, making it quite convenient given the city’s hugeness. Didn’t try the breakfast option though, as it seemed a bit overpriced at c. 160 CNY per day per person. The only “not so good” thing is that it seems somewhat on the not so new side, with some need of maintenance but nothing major, just corners in the bathroom, pens that break down, and very minor nuances

Comfortable room and swimming pool. Bathing cap is necessary.

Place ok, clean ok, staff ok, 5⭐️

Excellent service and great location.

The hotel is rated as a five-star and its features on paper reflect this rating. However, upon arrival, it felt more like a relic from the past. The room was extremely outdated, which was quite disappointing. The staff was a mixed bag – some were excellent and attentive, while others were just average. One night, late in the evening, the police came to my room with a staff member and checked my passport. This was a very unsettling experience and made me feel unsafe. The staff explained that random checks are common for foreign guests in Beijing, but I suspect it might have been because I had several packages delivered to the hotel. Regardless of the reason, it was not a pleasant experience. The breakfast was good, and all the amenities were theoretically those of a five-star hotel. However, the overall quality and the price I paid did not meet my expectations. I believe it was not worth the cost.

enjoyed our 4 nights stay in this hotel, room is spacious and toilets are clean. it is 5 mins walk away from dong dan station, around 20-30mins walk away from wangfujing street. surroundings is pretty quiet.

The room incl. furniture was alreday quite old (＞30 years) and looked accordingly used. No lamp in the main room was working! Only the bathroom had working lamps. Also the charger for cell phones (USB) didn´t work