XY Hotel (Beijing Guomao)

XY Hotel (Beijing Guomao) Reviews

XY Hotel (Beijing Guomao)

Room 308, Building 7, No.23 Jinmaofu, No.15 Guangqu Road, Chaoyang District, Beijing, 100000, ChinaView Hotel Details
XY Hotel (Beijing Guomao)
XY Hotel (Beijing Guomao)XY Hotel (Beijing Guomao)XY Hotel (Beijing Guomao)
Check available rooms for your travel dates
We Price Match
1 night

XY Hotel (Beijing Guomao) Guest Reviews

4.7/5
Outstanding
501 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All reviews(501)
Positive reviews(490)
Reviews with photos/video(57)
Easy to get around(111)
Close to metro(65)
Large rooms(46)
Friendly front desk staff(37)
Quiet & comfortable(31)
Convenient for shopping(21)
Perfect for families(12)
Comfortable bed(12)
Negative reviews(11)
Pigmy
Smart Family Room (2 beds)
Stayed in Nov 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Jan 3, 2025
This hotel is perfect location 1-2 minutes from exit A, but should be identify the lobby has level 3.
Response from Property: Dear guest, hello! Thank you very much for your detailed review. I am very sad that I did not get your full recognition. We will do better and hope that you can give us more support and encouragement~~ Looking forward to your next stay. Wish you all the best!
MimosaR
Smart Family Room (2 beds)
Stayed in Nov 2024
Family
1 review
4.5/5
Great
Posted on Dec 30, 2024
An apartment hotel in Business District area. Our family of five stayed for four nights. Rooms are spacious and the beds are big and comfy. It’s winter season when we came and the rooms are comfortably warm. And toiletries were replenished daily. Rita and her colleague were kind enough to direct us to the nearby mall which is about 10 minutes walk and helped us order food when we were so tired to go out.
Response from Property: Dear distinguished guest, thank you very much for your detailed and meticulous review. I am very sad that I did not get your full recognition. Jinmao Mansion is a high-tech community with constant temperature and humidity, beautiful environment, and 24-hour security system, which guarantees everyone's safety to a great extent. The room has an open kitchen, refrigerator, washing machine, etc., which better meets everyone's life needs. Downstairs is Dajiaoting Station on Line 7, and a few minutes west is a large shopping mall, Shengshenghui, which integrates dining, shopping, and entertainment. Thank you again for sharing, and welcome to visit next time! I wish you good health, a successful career, and a happy life!
LeeJane
Smart Business Suite
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Dec 24, 2024
Very near to metro. Room size is sufficient for family of 4 with washing machine inside the room. A nice place nestled inside a residential area. Would recommend this apartment.
Response from Property: Dear distinguished guest, thank you very much for your detailed and meticulous review. We are also very pleased that you are satisfied with our service. Jinmao Mansion is a high-tech community with constant temperature and humidity, beautiful environment, and 24-hour security system, which greatly guarantees everyone's safety. The room has an open kitchen, refrigerator, washing machine, etc., which better meets everyone's life needs. Downstairs is Dajiaoting Station on Line 7, and a few minutes west is a large shopping mall, Shengshenghui, which integrates dining, shopping, and entertainment. Thank you again for sharing, and welcome to visit next time! I wish you good health, a successful career, and a happy life!
Anonymous User
Smart Room (Double bed) (Special promotion)
Stayed in Apr 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 26, 2024
The hotel is in a good location very near to metro. Take abit of asking to get to the correct place within the building but should be easy enough. Well-equipped and comfortable room. The room is cleaned everyday so the upkeep is very good.
Response from Property: Dear guests, thank you very much for your support and love for Beijing XY Hotel Apartment! Its beautiful environment, convenient transportation and high-quality and efficient service are the first choice for many guests. We always adhere to the service tenet of "always smile and do my best" to provide the best quality and considerate service for our guests. I am very glad that you are satisfied with our service! Sincerely look forward to your coming again! I wish you a smooth work and a happy life!
Lynette
Smart Business Suite
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Nov 5, 2024
Extremely friendly and helpful reception service. Always ready to help and respond very promptly to us. Location was superb with train exit just steps away! Nearby has limited breakfast options but two nearby malls with great food and within walking distance. Love this hotel, everyone had a great stay!
Response from Property: Dear distinguished guests: Hello! Thank you very much for your praise. It is our greatest honor to receive your recognition and support. At the same time, it also gives us great motivation to continue to improve and innovate in future services. We look forward to your next visit. We will serve you again with a better attitude and better hygiene!
Recca Ng
Smart Room (Double bed) (Special promotion)
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 28, 2024
The apartment is inside a condo, have to go through a security in order to go in. very near the station. just beside the apartment. Staff there is very friendly. One thing is when i booked, it says it is a smokefree room but the room given to me has smoke smell all over. but the staff did give us a air purifier. it helps but doesnt remove all the smell. The room's noise isolation is bad. I can hear whenever someone walk pass our room.
Response from Property: Dear guests, hello! Thank you very much for your support and love for Beijing XY Hotel Apartment! Its beautiful environment, convenient transportation and high-quality and efficient service are the first choice of many guests. We always adhere to the service tenet of "always smiling and doing my best" to provide guests with the best and most considerate service. We have also made corrections to the problems you raised and sincerely look forward to your visit again! I wish you a smooth work and a happy life.
Qin
Smart Family Room (2 beds)
Stayed in Apr 2024
Family
1 review
4.2/5
Very Good
Posted on Jun 9, 2024
Overall was great especially their front desk are very kind and helpful. Location very close with monorail. Hope can improve more in room cleanliness, others so far so good.
Response from Property: Dear guest, hello! We are very sad that we failed to get your full recognition. We will do better and hope that you can give us more support and encouragement~~ We look forward to your next stay. Wish you all the best!
Guest User
Smart Family Room (2 beds)
Stayed in Mar 2024
Travel with friends
25 review
5.0/5
Outstanding
Posted on Apr 15, 2024
Great location besides metro. Quiet rooms, good view of the city. All clean and new, check in was quick and professional . Definitely to recommend
Response from Property: Dear guests, thank you very much for your detailed comments, and I am very pleased that you are satisfied with your stay. Jinmao House belongs to a high-tech community with constant temperature and humidity, with a beautiful environment and a 24-hour security system, which greatly guarantees everyone's safety. Downstairs is Dajiaoting Station on Line 7, and a few minutes' walk to the west is a large shopping mall, which integrates catering, shopping and entertainment. Thank you again for sharing. Welcome to visit us next time!
Guest User
Smart Business Suite
Stayed in Dec 2023
Family
8 review
2.7/5
Posted on Jan 23, 2024
We came late evening, it was difficult to find, we couldn’t enter the door, we waited for 10 minutes to come someone, check in lasted long time, but location was good, furniture old,
Response from Property: Dear guest, thank you very much for your detailed review. We are located in Courtyard No. 23 of Jinmao Mansion. Due to poor language communication, we were unable to send you a guidance video, which also made the check-in time a bit long. The suite you stayed in is a Chinese-style pond. The style, the furniture is mainly made of logs, which is slightly old. Our rooms have different decoration styles. Next time you come to Beijing, you can contact us in advance to arrange your favorite style. We are very much looking forward to your coming again. I wish you a happy every day!
Anonymous User
Smart Family Room (2 beds)
Stayed in Sep 2024
Family
14 review
4.3/5
Very Good
Posted on Oct 25, 2024
Facilities: OK, one double bed and one single bed, microwave and refrigerator, suitable for family travel. But the bathing area is really too small. It should be the unified design of the developer, and there is no way. Cleanliness: Overall good, every corner has been cleaned. Environment: Very good, the community is quiet and the transportation is convenient. Service: The most dissatisfied part is here. First of all, I was questioned for a long time about my ID card information when I checked in. The front desk also confirmed it with the police station, but later the lady at the front desk apologized and assisted in the check-in. But the experience was very bad and I felt discriminated against. I don’t understand why foreigners can be received, but domestic guests have to be questioned so much. If there are such official regulations, it is recommended to confirm or publicize them in advance. In addition, the waiter will knock on the door at around 9 o'clock every morning and ask if you want to clean, which is too early... and there is no explanation in advance, which is really intrusive. Aside from these surprises, overall it's pretty good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for giving us your valuable advice despite your busy schedule. We will strengthen the professional knowledge training of our staff in the future, and will also pay attention to service details to serve guests according to the time period provided by the guest. Your satisfaction This is our greatest pride. Maintaining high-quality service is our unremitting pursuit. We look forward to seeing you next time and wish you all the best!
동탄대박이
Smart Room (Double bed) (Special promotion)
Stayed in Sep 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Oct 21, 2024
This is the hotel I always look for when I go on a business trip to Beijing. It is comfortable, clean, and the staff are all friendly.
Original TextTranslated by Google
Response from Property: Dear guest, Hello. Thank you for your kind words. We are glad that we could give you a pleasant stay. We are doing our best to provide you and your friends with perfect service like family! We are looking forward to your return. Have a nice day!
Xingchengyuanli
Smart Family Room (2 beds)
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 4, 2024
I chose this apartment when traveling with my parents. It has complete facilities, convenient transportation, and high cost performance! The apartment is in the community, very quiet, and I rested very comfortably. The store is very considerate, thank you!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your support and love for Beijing XY Hotel Apartment! Jinmao Mansion is a high-tech community with constant temperature and humidity. Its beautiful environment, convenient transportation and high-quality and efficient service are the first choice of many guests. We always adhere to the service tenet of "always smiling and doing my best" to provide guests with the best and most considerate service. I am very happy that you are satisfied with us! Sincerely look forward to your visit again! I wish you a smooth work and a happy life!
Guest User
Smart Business Suite
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 26, 2024
The room is very good! The real thing is exactly the same as the picture. The room is quite large, with two bedrooms and one living room. It is quite spacious for the three of us. The water in the bathroom is very comfortable, with a large flow and plenty of hot water. The hair dryer is a Dyson. The front desk service attitude is also very good. They will try their best to meet any needs, and let us check out half an hour later. In addition, their shampoo is really easy to use, with a light fragrance and a lot of foam. After washing your hair, it is not oily, dry, or dandruff. I have purchased the same one~
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your detailed review and I am very pleased that you are satisfied with your stay. Jinmao Mansion is a high-tech community with constant temperature and humidity, beautiful environment, and 24-hour security system, which guarantees everyone's safety to a great extent. Downstairs is Dajiaoting Station on Line 7, and a few minutes west is a large shopping mall, Shengshenghui, which integrates dining, shopping, and entertainment. Thank you again for sharing, and welcome to visit next time! I wish you good health, a successful career, and a happy life!
Guest User
Smart Business Suite
Stayed in Jul 2024
Family
7 review
5.0/5
Outstanding
Posted on Aug 20, 2024
In the community, it is very quiet and safe, the cleaning is very timely, it is right next to the subway entrance, and it is convenient for travel
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your full evaluation of XY Hotel Apartment. We are glad that you are satisfied with our hotel's service. Your encouragement is our driving force for progress. We sincerely look forward to your next stay.
Guest User
Smart Family Room (2 beds)
Stayed in Jul 2024
Family
8 review
4.7/5
Amazing
Posted on Aug 19, 2024
Service: The receptionist who received us was very good. He told us accurately and patiently how to get to the hotel and how to check in. We booked a family room and upgraded it to a suite for free. We were very satisfied! Environment: It is very close to Dajiaoting subway station, at most 100 meters away. There are many shopping malls around and the transportation is convenient. Hygiene: The room is clean. In addition to the standard decoration, the room decoration is very classical. The only drawback is that the furnishings are slightly old, some wallpapers are peeling, and the furniture is not properly maintained. Overall, I am very satisfied. The service and location are absolutely excellent. I will consider staying next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your recognition of our service and your valuable suggestions. The hotel has been open for nearly ten years and has been renovated and remodeled during this period. The facilities may not be able to keep up with the pace of technological development. We are very sorry that your stay did not meet your satisfaction. We are committed to providing you and your friends with the most perfect service, like family! We hope to have the opportunity to provide you with better service in the near future. Thank you for your visit and welcome to stay next time!