Incanto Boutique Suites - Neos Kosmos Reviews

The location is not bad, nice hardware but upkeep and cleaning needs some more work. Facilities must work.

It was the BEST! The hotel manager, Miltos, he was very responsive and friendly. I’m so glad and proud of myself that I chose this one over other ones. This hotel is located in a nice and lovely neighbourhood, and literally 1-2 stops away from the main historical attractions via metro - it’s actually walkable. I would definitely choose this hotel a hundred times again, if I visit Athens in the future.

Location is good, however,the floor is a bit dusty when we got there, the jacuzzi is great tho.

A little out of the centre, but transport was very easy (2 stops on the metro to the acropolis station which is central) the hotel itself was great, clean modern and would recommend.

It was little bit hard to find the way to get there but location was really nice to experience how greek people live . And the room was really clean

New and comfortable hotel! Large rooms!

Great room with open kitchen. Wonderful terrace with jacuzzi. Beware: this is not a real hotel, no staffing front desk. However service by WhatsApp very helpful, including Taxi order. Food can be ordered online easily.

Great location, beautiful view

I suggest you be cautious when choosing a self-service hotel with a front desk. Although it is rated four stars by Ctrip, there are no service staff. You need to contact by email for everything, and the communication efficiency is low. You cannot check in early. There is no place to sit when you arrive. Your phone is out of battery, so you have to take it out to find a charger. There is only one bottle of mineral water for two days, and the hotel does not provide an adapter. Anyway, compared with traditional hotels, I feel that communication and service are not convenient at all. But the location is good and convenient for travel.

This is my second time here. The room is big and new. The kitchen is basically enough to cook an egg and drink milk in the morning. The subway and tram are very close, and you can go to the city center and the beach. We stayed for 8 nights, and someone came to clean it about every two days. It's similar to a hotel, and the price-performance ratio is very high!

Convenient for travel, the hardware is pretty good for Greece. Unfortunately there is no washing machine

The room was clean and tidy overall, but it was inconvenient to drive 20 minutes to the Acropolis. At that time, Google Maps could not be opened, so I used the map on my iPhone to find the location and booked the hotel. I thought it was near the Acropolis. I dragged my luggage to the location shown on the map but couldn't find it. I searched by street name on Ctrip and found that the correct address was several kilometers away. It would take 20 minutes to take a taxi. I couldn't cancel and had to take a taxi to check in. It was in the residential area of ​​the old city, not the commercial area, so it was inconvenient to eat and go shopping. I could only stay in the room and eat instant noodles.

A highly recommended hotel. Check-in and check-out are self-service, which is more efficient. Although communication can only be done through email, problems are solved very quickly, such as adding bedding, etc. If manual service is needed, someone will come to the room quickly. For example, debugging the bathtub. Convenient transportation, food and drink.

The hygiene is acceptable and the location is medium.