Jewel Business Hotel

Jewel Business Hotel Reviews

Jewel Business Hotel

No. 108 Xinshi South Road, Kaiping, Guangdong, 529321, ChinaView Hotel Details
Jewel Business Hotel
Jewel Business HotelJewel Business HotelJewel Business Hotel
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Jewel Business Hotel Guest Reviews

4.6/5
Very Good
111 review
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(111)
Positive reviews(107)
Reviews with photos/video(10)
Awesome rooms(17)
Friendly owner(17)
Classy environment(9)
Great value for money(8)
Large rooms(7)
Convenient parking(5)
Great location(5)
Too noisy(1)
Negative reviews(4)
Loming0506
Deluxe Room (2 beds)
Stayed in Feb 2023
Business travelers
5 review
3.7/5
Posted on Mar 21, 2023
Really good, reasonable price. Convenience location. Looking forward to stay there again.
Response from Property: Dear customers, Hello, thank you for your sincere evaluation of Kaiping Junhao Business Hotel, our service purpose is committed to provide you and all customers with better service and more comfortable accommodation environment, look forward to your visit again, I wish you a happy life!
ccy24
Deluxe Double Room
Stayed in Jan 2024
Family
1 review
3.0/5
Posted on Feb 27, 2024
good👍🏻
Response from Property: 您好親,感謝您對駿豪酒店的支持...在住店期間內,無論您遇到任何情況都可以聯繫我們協助處理,咱們前台24小時在線服務哦!酒店8樓已裝修升級完成,歡迎您的再次光臨入住體驗,我們將竭誠為您服務,祝您生活愉快!
Anonymous User
Deluxe Room (2 beds)
Stayed in Feb 2024
Couples
2 review
4.0/5
Very Good
Posted on Apr 1, 2024
The young lady at the front desk was very considerate. On the day I left, I met a strange person. The young lady kept paying attention to me and reminded me to be careful. Shuikou Bus Terminal is right next to the hotel, very convenient The only drawback is that the carpet in the room feels a bit dirty, but the hotel provides disposable slippers, so it's not a big problem when putting them on. The price/performance ratio is very good, and the room is bigger than expected. It’s no problem to dance in the room
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. The hotel is currently under renovation. We will continue to work hard to live up to your good comments. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey!
Guest User
Deluxe Room (2 beds)
Stayed in Feb 2024
Family
6 review
4.2/5
Very Good
Posted on Mar 23, 2024
The hotel is very close to Shuikou Station. It is very convenient. The rooms are large, soundproofed, and the facilities and facilities are good. There is also a restaurant downstairs. The hotel staff are also very service-oriented. They help arrange transportation. I will choose to visit again next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
mchm
Deluxe Room (3 beds)
Stayed in Feb 2024
Business travelers
12 review
3.2/5
Posted on Mar 18, 2024
The service is rated low, mainly because of breakfast. When booking the room, it shows three breakfasts (fixed set), and when checking in, three breakfast coupons are given (the face value is 10 yuan per coupon, indicating that with this coupon, you can enjoy a Chinese and Western breakfast, and eat at the Green Card Restaurant on the second floor next door). There is no problem with the above. We think that a 10 yuan breakfast is probably a bowl of egg soup noodles or a bowl of wontons, dumplings, etc., which should be OK. Because we are in a hurry the next morning, this kind of quick breakfast is just right to eat in more than 10 minutes. The next morning, we took the breakfast coupon to the Green Card Restaurant on the second floor next door to eat, and then we found out that the restaurant is a Cantonese teahouse. We showed the breakfast coupon to the waiter, and the waiter asked us to order. We found out that it was not a Chinese and Western breakfast as stated on the breakfast coupon, but a Cantonese morning tea. How much we consumed, and then the face value of the breakfast coupon was deducted when we checked out. We asked the waiter if the breakfast time was fast? The waiter said fast. Then we ordered a fried noodle for 31 yuan, a dumpling for 14 yuan, a barbecued pork bun for 14 yuan, and a tea fee for 3 people, totaling 9 yuan. A total of 68 yuan. Three 10 yuan breakfast coupons were deducted when checking out, and the actual payment was 38 yuan. However, the speed of serving the food was not as fast as it was said, and it took about 40 minutes. It obviously affected our travel time. I didn't want to give a bad review. First, when booking the room, it said that the breakfast was a fixed set meal of Chinese and Western style, which was inconsistent with the actual situation. Second, when checking in at the hotel front desk, it was not clear when giving the breakfast coupon. Third, it can be understood that the hotel does not have a restaurant, but cooperates with the teahouse next door. Giving breakfast coupons is a marketing strategy, which is equivalent to shopping coupons, and this is not informed to the guests. Fourth, the breakfast coupon indicates that it is a green card restaurant, and the store front is also a green card, but the ordering receipt shows that it is Meiwan Restaurant? ? ? The overall hotel hygiene, room comfort, and the service attitude of the front desk lady are still good. The only thing that makes me uncomfortable is the breakfast problem. If we had known earlier, we would not have booked a room with breakfast. It would be better to just eat a bowl of wontons, dumplings, etc. in the morning.
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Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. This hotel and Green Card Restaurant are just a form of cooperation. We will further understand the issues you raised. We apologize for the inconvenience. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Guest User
Deluxe Room (2 beds)
Stayed in Jun 2024
Family
7 review
3.5/5
Posted on Jul 15, 2024
The air conditioning is sufficient and the room is large. However, the shower floor was flooded and water poured in the direction, causing a lot of water damage.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry for bringing you a bad check-in experience. We will inform the relevant departments of your valuable opinions to improve service quality. Looking forward to visiting again and wish you a happy life!
Guest User
Superior Queen Room
Stayed in Apr 2024
Business travelers
3 review
1.5/5
Posted on May 9, 2024
The house decoration smells strong, and the hotel has already turned on the air conditioner in the room when you check in to cover up the decoration smell, so that customers can't easily detect it. You also need to pay a deposit when you check in, and when you want to check out because you are not satisfied with the decoration smell, the hotel will not consider it at all, and we can't do anything about it.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, we are sorry that we could not bring you a good accommodation experience. The newly renovated and upgraded room on 8/F of the hotel has been upgraded in November 2023. During this period, the hotel has been actively implementing various indoor air purification measures. We understand that after you checked in, you asked the hotel staff to take you up to see the room. You showed your ID card to the front desk to check in only when you were satisfied. We thank you for your careful evaluation. The problems you reported have also been reflected to the relevant departments for rectification. We sincerely look forward to seeing you again next time and providing you with better service. I wish you a happy life!
Guest User
Deluxe 2-bed Room
Stayed in Apr 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on May 3, 2024
The room is spacious and clean, the bedding is neat, the water heater has a large water output and is hot enough, and the front desk service attitude is good.
Original TextTranslated by Google
Response from Property: Thank you for your support. Your satisfaction is our wish and pursuit. Providing you with considerate service is our goal. We will continue to work hard to do better. We are willing to share every happy moment with you and wish you a happy life.
Guest User
Deluxe Room (3 beds)
Stayed in Feb 2024
Travel with friends
11 review
4.0/5
Very Good
Posted on Mar 11, 2024
Without air conditioning in March, it is hot and humid and hard to sleep. You can decide for yourself.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Superior Twin Room(No window)
Stayed in Jul 2023
Business travelers
64 review
5.0/5
Outstanding
Posted on Aug 17, 2023
Facilities: Complete, with automatic washing machine Environment: Quiet Service: Very good
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Guest User
Deluxe Room (2 beds)
Stayed in Nov 2023
Family
1 review
1.7/5
Posted on Dec 19, 2023
The hygiene is very poor, there are cockroaches 🪳 and you insects 🕷️ walking around on the bed, the furniture is old and worn, the floor rug and chairs are patchy, the inner pot of the electric kettle is dirty and cannot be used.
Original TextTranslated by Google
Response from Property: Dear customer, hello, we sincerely apologize for this poor check-in experience. The hotel regularly carries out three-pest disinfection work in the room. If you find any problems in the room, you can contact the front desk at any time and we will handle it for you immediately. Your valuable opinions are very important to us. We will inform the relevant departments to make rectification plans. If you come here next time, we hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again and wish you a happy life!
Guest User
Deluxe Room (2 beds)
Stayed in Nov 2023
Booked for others
2 review
5.0/5
Outstanding
Posted on Dec 17, 2023
Room Facilities: Complete, clean, good environment, good service, Waiters are helpful, someone comes to clean every day, cheap, Everything is complete. . . .
Original TextTranslated by Google
Response from Property: Thank you for your support. Your satisfaction is our wish and pursuit. Providing you with considerate service is our goal. We will continue to work hard to do better. We are willing to share every happy moment with you and wish you a happy life.
Guest User
Deluxe Room (3 beds)
Stayed in Feb 2024
Family
4 review
5.0/5
Outstanding
Posted on Apr 24, 2024
The hotel I stay in every time has been renovated and is very nice!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Lo Fung 馮
Deluxe Room (3 beds)
Stayed in Oct 2023
Other
1 review
4.5/5
Great
Posted on Nov 20, 2023
Overall it's good, but it's a pity that the room options are all non-smoking. There are ashtrays provided in the room, and there are also settings in the hotel lobby for guests to smoke. The smell of smoke can be smelled in many places! If the hotel is non-smoking, it should be strictly enforced so that people who are not used to the smell of smoke or have allergic asthma will be affected/sinned!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Chung Lit
Superior Double Room
Stayed in Oct 2023
Business travelers
14 review
4.5/5
Great
Posted on Nov 18, 2023
The location is very good, close to the station and easy to get in and out. Close to shopping malls, very convenient for eating, drinking and shopping. The room is clean and overall satisfactory.
Original TextTranslated by Google
Response from Property: Thank you for your support. Your satisfaction is our wish and pursuit. Providing you with considerate service is our goal. We will continue to work hard to do better. We are willing to share every happy moment with you and wish you a happy life.